Terrible bank , you have to deposit $500 to debit card every month, If you're not , you will lose…read moremoney on your account. Such bad rules

This Chase location is conveniently located between two of the three exits off I-5, and on the main…read morestreet in the town. It's across the street from a Rite Aid, so you can get your banking, prescriptions, and snacks all in one place before hitting the road. It is a small building with usually only 3-4 employees working on a given day, but it is full service and there's an ATM on site as well. People here are pretty friendly and helpful for the most part, and I've always received good service. I would go farther and say that on occasion they have gone out of their way to help me out, which I really appreciate!

Horrible. Had $25 in saving account for 4 years. I get a…read morethree month statement showing that the CU started charging $5 monthly charge. I go in CU today to take out my last $5 and find out they already took my money and closed my account. Wow, what horrible customer service. Unbelievable!! They never notified me that they were going to start charging a money fee for my saving account or that they took all my money and then closed acct! We will never ever do business with this CU again

I used them for a car loan and they communicated with the dealer and they took care of the DMV…read morepaperwork easy working with them

We have been with Scott Valley Bank since 2000 when we moved from LA. Could not be happier with…read moretheir service. Try banking in a big city!!! Horrible experiences. I'll take small town banking any day.

I considered opening an account with SVB because they are local and not far from my home. However,…read morewhen I checked their website for current deposit rates the only information they had available was dated 12/17/2013 -- fifteen months ago. Considering what I read in the other reviews, I'm going to skip this bush league operation.

Continuing with the unprofessional business practices from this bank…read more I logged in to see the status of my account. I found that they had returned a check for ( insufficient funds ) and not just once. They returned the same check two times. Each time it was presented. Instead of calling, testing or emailing me, when the first check arrived like a customer oriented business would do, they licked their lips and took the fee. Then they did it again 5 days later. Today July 25 I received a US Mail notice about the first denial that happened July 14. Eleven days to notify me. I wonder how long it will be before they send me a notice of the second time they returned the same check due to NSF. I only have one remaining Monthly Direct Deposit to that account but will proceed to fix that ASAP

We have both business and personal accounts at the Yreka branch. They have always gone out of…read moretheir way to help us. We have been customers for over 12 years. Both my wife and I are retired bankers. Awesome bank!

My husband and me went to Mr. Knitter to get a home loan. He…read moresaid with our good credit history we would qualify in a month or two. We have excellent credit and always pay everything off. The house was good and had passed inspections. The real estate agent said not to use that mortgage broker and go with a bank. We decided to shop local and go with American Pacific and Mr. Knitter. Four months later after calling and calling him, he said that the loan department was back logged and he'd get right on it. He never called us back or let us know what was going on. After five months, he suggested paying him $500 for an appraisal to make sure that it would pass their mortgage rules. The real estate agent by then was going nuts. The home owner was looking to other buyers and our good faith money was in danger of being lost due to so much time. We finally went with a bank the agent recommended and got everything done within 30 days, or we would have lost our deposit and buying the house. My husband said that we're not dealing with this business EVER.