Kathy at Barks and Rec is a master teacher of dogs and of us humans. This summer we signed up for…read more3 different classes that were offered, ranging from 4 weeks to 8 weeks. My young wire wiener and I enjoyed the classes so much, and, we learned and practiced so many skills. I think Chummy's favorite class was Nosework. Kathy taught us fun games that a wire wiener would love--sniffing for treats. We also took Better Recalls and Junior Ranger. In each series of classes we learned through positive reinforcement lots of valuable skills, like coming when called, loose leash walking, sit stay, greeting strangers. We can't wait to take more classes next summer. I highly recommend Barks and Rec!

Alicea is so patient with our dog (and us). She knows so much about dog behavior and training. She…read morecan teach you to teach your dog to do anything! We taught our dog how to file his own nails. Seriously! I highly recommend this business.

We have been customers for decades. The service has always been over the top wonderful until a…read moreday ago. I needed a replacement collar strap for a Sport Pro system we purchased in 2019. "Vanessa" claimed I could not have purchased the unit from them. Even after I gave her our account number, invoice number, and item number, pictures, etc., she still claimed I could not have purchased from them. So, after asking for something compatible and receiving no response, I Googled and got my own info and relayed it to her. Again, no effort or helpfulness from "Vanessa". It's too bad the wonderful small businesses get sold to bigger companies who in turn hire ignorant, lazy customer service reps. Needless to say that I will never be doing business there again. I found the strap I needed elsewhere.

I bought the Dogtra 1900S from collar clinic..It is VERY bulky and uncomfortable for the dog.It is…read morerecommended to wear it high up on the back of their neck and it has to be VERY tight to stay in place. It stopped working after less then 30 days. I didn't begin to use it for about a month after I received it. It took me a while to reach out and ask what my options are..... The only option is to ship it to California for repairs and pay for the shipping and wait 2-3 weeks....I am not pleased with the quality of the product and I would say customer service is non existent from Dogtra..I am going to purchase a mini educator elsewhere....

Associate was extremely helpful over the phone. I will be in the store as soon as I can to purchase…read morethe product discussed. Thanks for the help!

RUDE and UNPROFESSIONAL. Brought our dog in for grooming. They couldn't handle her because of her…read moresize (but they let us walk out. She is a 115 lb labrador)- They called us ten minutes later, left a message to come get her. My husband called them back immediately and said "no problem, I am on my way" -- He was only one mile away....He was then told "we gave her a bath and cut her nails, I am drying her, give us another twenty minutes" - (We took her in for a full package deal, bathing, teeth, nails, anal glands, de-shedding, etc) .. When my husband arrived, he politely said "next time, if you cannot do what we brought her in for, just please dont do anything at all " (Now we have to take her somewhere else, and he would have just picked her up like he said he would.). The employees became unhinged, and retaliated with rude remarks telling him he should be grateful for what they did - they did us a favor by discounting the cost (ok?? lol to that) - and the gentlemen told him to take our dog and get out. (this went from 0 to 60 in a hot minute- for no reason). (and yes, my husband paid for the services they did) The issue was not the bathing, or paying for the bathing.. The issue is that they were the rudest , unprofessional people arguing with my husband. The two ladies and gentleman with the colored hair (we dont know their names) were so incredibly disrespectful, I would never send anyone to this location. There was attitude from the very beginning- for no reason. I will be calling corporate. We have never been spoken to like this. (this excludes Rosemary, who acted professionally and sat there quietly while her coworkers felt the need to shame my husband in front of other customers). We drove 45 minutes to this location and walked away upset and disappointed . Never again.

My wife and I both have had dogs all our lives. But we never took the time to train them properly…read more When our old dog died, we knew we wanted another dog or two. This time though, we wanted to train them. Our vet recommended Drop the Leash. I liked that Valeria came to our house, rather than taking the dogs out of their own safe environment. Within minutes of Valeria working with the pups, they were responding to her instructions. It just got better from there. We took the six week course and not only did my wife and I look forward to Valeria coming, so did the pups. The end results were more than we imagined. We continue to work with the pups, now that the official training is over. Drop the Leash gave us, and our pups, the tools to make our lives together better. When we decide we can't live without another dog, we will call Drop the Leash before we go to pick the dog up. I highly recommend calling Valeria for your new dogs or dogs that have happens you want to break. She will get the job done. Greg & Vickie Baker

From the owner: Welcome to Drop the Leash Dog Training, where our mission is to provide individuals with the…read moreeducation and tools they need to understand and positively influence their dog's behavior by taking into account the unique characteristics of each dog. By understanding the underlying causes of your dog's behavior and customizing training and interventions accordingly, I can help you provide personalized support for your companion to thrive. Providing online, virtual, on-demand video programs and consultations for all family dogs.

DTE's owner and trainer doesn't know how to train dogs so owners can keep them under control. The…read moreproof: his own dogs. April 7, 2024, Grand Traverse County Civic Center. The owner set up a tent near the entrance to promote his service during the Up North Lake & Cottage Show. His two unleashed terriers are under the tent. I'm walking my leashed terrier 20-30 feet away. She didn't make a sound at his dogs. Suddenly, they charge out, run across the lawn, and chase my dog. She's been attacked by dogs in the past, so she's scared to death and trying to get away from them. Only she can't, because I'm trying to pull in the leash to pick her up. The owner made no move to stop his dogs; he just stood there speaking with prospective customers. After I gathered up my dog, he called out "Sorry, they just wanted to play." Here's what shows the owner doesn't know what he's doing: my dog didn't know they were playing; she thought she was being attacked. If the owner's dogs had caught her, she'd have defended herself by biting them. "Play time" would have been over! His dogs might have backed off. Or they might have attacked my dog, mauled her, and either killed her or required me to euthanize her. Irresponsible owners always say "My dog just wants to play" when their dog is out of control. The problem is, they can't know whether the pet their dog is chasing "just wants to play;" that dog may fight instead. If DTE's owner wants to let his dogs play, he should have known to take them to a dog park. Instead, he let them run loose at the Civic Center. And he couldn't control them off the leash. As a result, they went after another dog, creating an unpredictable situation which could have ended tragically. If you want your dog trained, find someone who knows what they're doing. Don't trust DTE's owner/trainer. His own dogs and bad judgement prove that he doesn't.

From the owner: We are a professional, family-owned dog training company with over 40 years of experience that…read morespecializes in strengthening the bond between your dog and your family, with a strong emphasis on teaching your dog the highest level of obedience, despite even the toughest level of distractions. Our unique in-home dog training model is designed to teach owners how to train their dog alongside a professional dog trainer in their home environment as well as in small group settings. We strongly believe that the key to sustained obedience is to empower owners to be an integral part of the training experience. Once you begin the training process with us, you become a part of the DTE family. Contact us for a free in-home evaluation.

Dr. Katie is an exceptional vet. She takes her time to hear any and all concerns, and the staff is…read moreexceptionally welcoming.

I have been taking my furry child to this clinic since March of this year, I am so grateful for…read morethese wonderful girls. They are so passionate to my dog and very caring to me as well. Dr. Maggie and Dr. Katie are wonderful. They seem to always have the right kind of words and passion for all the animals coming in. Thankyou, Dr. Katie for hanging in there with us. I know, we're there almost every day due to my dog having illness's. I would never change vets. The whole staff is so loving and treat us like family. We love them all.. Each and every one of you girls are the best. Thank you so much for treating us so kind and always being so accommodating to us. Teiki and her mom and dad

I have struggled finding a vet to trust with my senior diabetic dog and have finally found I think…read moreTHE best veterinarian out there. Dr . Dana Nelson is so awesome along with her VetTech Azley. Very intelligent and personable. Makes great the contact and understands the needs of me and my dog. I have never been so impressed by any healthcare worker. She's truly the best! Our assistant Azley was amazing as well and made me feel great she remembered my dog from last visits. The 2 are a great team and I will recommend them to anyone. I have lived in TC for 5 years and owned many pets and these are my favorite providers by far. Thanks so much Oakwood!

When my daughter's 10-lb wonderdog started experiencing abdominal pain, they got him in for…read moreobservation right away. Staff - including the vet -- were super communicative as well as being helpful to the patient himself. These folks are attentive, professional, and good at managing both animals and owners.

Our dog had not been boarded before and due to medical reasons we needed to board her for 10 days…read more When I picked her up she was happy, relaxed and had just had a bath, which I requested last minute. Aunt Tara is wonderful to work with, kind and knowledgeable. I will definitely board Bug here if needed again. Aunt Tara also sent pics. which was greatly appreciated.

We used this kennel recently and were pleased with the price and service. Friendly staff that took…read morecare and made sure our dog got plenty of exercise and love. Ones I have used in the past from moving were anywhere from $40-$60 a day. Which can get pricey quickly. They are $25 but if you use a charge card instead of cash or check you pay that 3% fee. That is common with self owned business trying to keep rates affordable.