Rented from Sarah who was a visiting team member from Chicago earlier this month. Have rented from Sixt many times in Europe but this was my first time doing so in KC. Excellent service and I got an upgrade to a bigger car as well. read more

Don't rent here... it's a scam. One star is even too good of a rating! When I arrived at the rental counter, there were no cars available and many other customers waiting for the next available car. After a half hour of waiting, I was given the keys to a BMW. A cursory walk around didn't surface anything major and I drove away. Upon returning the car the next day, the agent found a light scratch less than 1.5 inches, no dent; he took a picture, and sent me on my way. Two weeks later I get an invoice for $1666. The photo taken upon return was included with an inflated invoice for something that a light polish would have fixed. From the estimate it appears they took off the rear bumper and tail lights. This is obvious fraud. The next time I'm at MCI airport, I will take the time to warn anyone in line, show the pictures, and encourage them to rent elsewhere. Don't be a victim. read more

Sixt Rent a Car - The scratch - Car Rental Near Me - Kansas City, Missouri

See all

Do not rent from this company! I rented a vehicle from them Dec 21st through Dec 25th at MCI. I dropped the vehicle off and walked around the car with their attendant, and my return summary stated that there was no new damage on this vehicle. Two weeks later I get something in the mail from them stating that I'm being charged for damage that I did not do on the vehicle that I returned, even though the rental summary stated that there was no new damage. I have been dealing with the corporate headquarters for over 90 days, trying to prove that I did not do the damage. Any of the documentation that I am requesting to show how they concluded that I did the damage on this vehicle. They cannot provide because they say they do not have it. If you look at the Better Business Bureau they have over 3900 reviews all negative and over 90% of them are for false damage claims. read more

Took a quick bus ride to the rental center. The rental center is huge and hosts multiple rental car agencies. I included a photo. Very well-maintained and there was a good stock of cars on site. Definitely recommend booking here. read more

Sixt Rent a Car - Check in counter - Car Rental Near Me - Kansas City, Missouri

See all

No signage and hard to get to for any local pickup. Wait time is awful. Enough workers and still a 30 minute wait on what should have been ready to go for a reservation made well in advance. Customer ahead of me had a long wait as well. It should not take 30 minutes per car to be brought up. Reserved times mend nothing to this rinky dink outfit either. Disappointed. GO WITH ANOTHER COMPANY! read more

DO NOT RENT FROM HERE- They rented out a vehicle with known safety recalls on it (found out later, illegally- Raechel and Jacqueline Houck Safe Rental Car Act ) and when I found out they refused to tow it at their own expense and told me I would be charged. I was able to switch out the vehicle but not without putting myself at risk. read more

I rented a car from the SIXT at the Kansas City airport a week or so ago when I was in town for a work conference. It was the best price when I compared prices against other company on my usual website. I reserved an economy or a compact, but they rented me a BMW (for no additional charge)! The customer service at the counter was great when I was there (no line). All car rental companies are a mile or so from the terminal, so you have to grab the shuttle to get there. But the shuttles ran constantly, and it was pretty easy to get my car when I arrived. Overall, not a bad place to rent a rental car if you're in Kansas City! read more

Sixt Rent a Car - Reserved an economy or a compact but got a BMW! - Car Rental Near Me - Kansas City, Missouri

When I returned the vehicle to you on 18 Jan 2026, I advised your employee there was a slow leak in the front passenger tire. The weather between Kansas City and Saint Joseph varied between 7 and 39 degrees during the vehicle rental period. Slow leaks in tires can become more noticeable during cold weather. Valve stems usually malfunction when exposed to harsh weather conditions. It is advisable to replace them every 3-5 years when regularly exposed to harsh winter conditions. A valve stem leak is considered a maintenance issue as it is the result of age, improper installation or corrosion from harsh weather environments and agents used on roads. There was no damage to the tire (i.e. no holes, nails, abrasions) when the vehicle was returned after my use. To date, I have not received any evidence (time and date stamped photographs or other documents) supporting your claim of damages that occurred during my possession of the vehicle including your claim that it was necessary replace two tires. Your attempt to assign to me your desire to replace two tires on the vehicle as a result of the normal wear and tear suffered by the same constitutes your obvious, blatant and unjustifiable intention to pass the responsibility and expense unto me. I will not accept that responsibility nor bear that expense. read more

RED FLAG car rental company. Do not rent here. Their BBB rating is somehow LOWER than their Yelp. I'm scammed a thousand dollars. They clearly were looking for known damages or scratches on the car. I know this because I took photos on my own which I submitted to my insurance - my insurance says I'm not liable, and denied he claim. So, in order to protect my credit score without litigation, I ended up paying the collection agency for it to be removed. As an aside: they did this on a trip while I was visiting my dying mother after multiple delayed flights. They were only 1 of 2 car rental companies that were opened past midnight. SIXT had nobody in their line, so I said why not. What a mistake. Next time, go with another company. If you arrived after midnight, just stay the night at a hotel near the airport with a shuttle! Rent at SIXT if you want to be a damage detective before hand, or you have a lot of money, or if you really enjoy dealing with disputes. I don't think that is what you would want to do, so AVOID AT ALL COSTS. There's a clear reason why SIXT consistently have a small line of people. I'm trying to do my part to make sure the line goes to 0, so they stop being in business as a scam. Keywords: scam, fraud, damage, insurance read more

Do NOT rent from this company. I think it has been the single worst experience I've ever had with any company or business in my life. They are downright crooked scoundrels. I returned my car in perfect condition and a week later, they tried to claim some damage and wanted 274 Euros to "fix" it. There was no damage. There are claims all over the Internet about them doing this ploy. It's clearly a part of how they operate. First of all, if there was body damage, it would cost a hell of a lot more than 274 Euros to fix. It's obvious to me that they pick a small enough number that most people just pay it make them go away. They've now dispatched a collection agency on me. I will NEVER pay them this fraudulent money. So BEWARE. Do NOT rent from this company!!!!!!!!! read more

Beware of Damage Scams and Overcharges. I absolutely would not recommend SIXT. We were overcharged and falsely accused of damage that was already on the car. At checkout, the agent told us there was new damage despite admitting a dent was already there. When we checked in the car, we watched the same employee walk down the entire line of vehicles, circling multiple areas in orange marker on every single car. It was clear she was hunting for claims. This process felt like a setup, not a fair inspection. We've asked for photo evidence and full documentation, but the lack of transparency so far is unacceptable. Rent elsewhere if you don't want to get caught up in a damage dispute for something you didn't do. read more

Was in the state for family and needed a car. Curtis helped with the renting process and even gave some local food places to try out. Awesome service from Curtis. read more

Booked a car, then read reviews, wrong, no wonder I never heard of them. Canceled, charged $100 cancelation fee, I feel I got off cheap, based on reviews. Never again read more

This company is a scam. I returned a car at 5 am with no one there to check me in and then the next day they are telling me that there is a door scratch on the drivers door and i owe them $936.53 to cover it since i didnt take insurance. This is ridiculous, the car had scratches in multiple places which i did photograph and went back to the attendant who said we know about any damage. This is crazy, i dispute that any damage happened during my rental. read more

Beware!! This company is very dishonest! We rented from them and when we turned the vehicle in, there was no mention of any damage. We were very careful with it. Three months later they are trying to say we owe them $1700 for a wheel rim. No pictures were sent to show what they claim to be damaged. Sadly, we didn't check BBB before we rented or we would have seen the terrible reviews. read more

Had a reservation for a compact, then was told all they had was a huge Expedition. Only wanted us to take it so we could do the dirty work of transferring it to another airport. THEN still had to wait 30 min for it to be ready and there was coffee all over the front seat! read more

Refused me service, refused to give me a refund for the car I paid for but was unable to use.

RENTER BEWARE!! We had booked a rental for MCI with Sixt though Expedia in April. We had to cancel our trip and the rental car. THEY CHARGED US $100.00 CANCELLATION FEE, even though we canceled 4 days in advance. We are frequent travelers and never had any car rental agency do that before. Expedia says there is nothing they can do. Will NEVER rent from Sixt again! read more

RENT FROM ANYONE ELSE!!!!!!!! I rent a car almost every week for work over the past 10 years. Unfortunately, National was booked and I found SIXT to be a cheaper option. When I returned the car, all was well. I received a damage claim the following week. A tiny scratch on the back bumper (looks to be less than 1/2") and another small scratch near the other side of the car. I picked the car up, drove to work, drove to a hotel and returned it the next day. I didn't even park next to another car let alone damage 2 different sides of the car!!! I have never had any issue with any other rental car (probably 500+ rentals in the last 11 years). This company is a SCAM. AVOID AT ALL COSTS! To make it worst to get ahold of someone from their company (in the damage department) is almost impossible. You will have to call going through the props to make it seem like you want to rent a call in order to talk with a human. read more

I and several members of my team rent apox. 6 cars per month to visit various projects in KC. We have been using Sixt until this last time. I was in a rush to return to airport. I know the agent never mentioned bringing it back full of gas. I thought either I took the bring it back option without noticing or they would charge a fair price for gas. I was SO wrong. They robbed me . Over $150 for half a tank of gas. And on top of this the person in charge of taking returned cars was so rude. They also claimed a very tiny ding which because of where I park I know it did not happen while in my possession. So small I didn't even notice on check out. I and my team will be using another company in KC for now on. read more

I rented a car from Sixt through Capital One travel. We had to change the primary driver's name as an emergency prevented my husband from traveling with us. I tried to do this but they refused and when I arrived I had to cancel and rebook. While the young man at the desk was polite and put in his notes the situation and requested a refund for the first rental, I had to use Capital one to try and get one. After a week of calling capital one and Capital one contacting Sixt, I was not only denied a refund, but they charged the whole amount over the cancellation fee. I essentially paid for 2 rentals from them making a stressful and costly situation worse. I will recommend others to avoid Sixt and not use them again. read more

If I could give them a zero I would absolutely. Came into town to celebrate Army reunion and was forced to upgrade since what I scheduled wasn't available. As with previous rental services. Did walk around the car looking for major dents, cracks or chips an inch or larger. Seems pretty clear with some Clearcoat scratch's. Car plates from Florida. I rented in Kansas City. Scuff on hubcap where it looks like someone might have hit a curb but never have I reported hubcap damage since no wheel damage was observed. I drive 45 minutes out of airport and oil service light comes on but I'm 5 minutes from where I am staying so arrived. Parked car. Called no luck, drove car to reunion and back. All interstate with exception of parking in parking lot at reunion. Next day returned car. No post car walk through, no questions asked, but I informed then oil change was due and dropped off keys. Week later I get questioned about scuff marks on hub cap, explained my observations, two months later received bill for $155 hubcap. This place is trash. Thrifty and Budget, Enterprise and hertz have always been better in all aspects of rentals. read more

The people I dealt with personally were great. But now they say there is a six inch scratch that wasn't there before and want me to pay for it. When I picked the car up it looked like a rent-a-wreck, just pretty much beat to hell. But I just needed to drive my grandson's and figured it was cheap so okay. The next day the brakes were squealing terribly and ai called. They said they would send out a replacement car. Never heard from them again and the car sat in the drive way all weekend. Monday morning I drove it back to the airport with squealing brakes and system malfunctioning lights going off all the way. I was afraid to shut it off to gas it up and they tried to charge mev$92 for 6-7 gallons of gas. After talking to them they said they wouldn't charge me gor the gas. Weird thing, he said it hadn't been checked in yet at that point, after trying to charge me for gas. Now they say there is a 6 inch scratch on it that wasn't there before. DO NOT USE THIS COMPANY, SIXT read more

Go elsewhere to rent a car. I rented a BMW from Sixty at KCI Airport 10/4/2024. When I first arrived, the car I had rented online wasn't available and was coerced to upgrade to a different vehicle (bait-and-switch). Then before I moved the car one inch the tire pressure monitoring system (TPMS) light was on. Had to flag down a maintenance person to add air pressure to both front tires. Left front required 4psi and right front required 7psi. This light was on from previous renters before me as I hadn't moved the car yet. After adding air we drove care for 2 1/2 days. Upon return the light came on during check-in. I told the check-in person that the light came back on again and we finished check-in. A week later Sixt notified me that they have charged me $146 to repair the tire. I wrote to contest the charge and Sixt has ignored me. Never again! Too many other rental companies to deal with under- handed shenanigans. Go somewhere that can be honest read more

DO NOT RENT FROM THE SIXT RENTAL CAR AT THE KANSAS CITY AIRPORT!!! If I could give this company a zero star I would!! It is a complete scam and I highly recommend you rent elsewhere. I rented a mini van and when I arrived to the vehicle there were many scratches and damages to it. I did a walk around inspection and took pictures of and noted a lot of damage to the vehicle. I was in a hurry as my flight was delayed and I was trying to get to my appointment on time, so I am not too surprised I may have missed a marking or two. A few days after returning the vehicle I received a damage notification for a small scratch on the back of the van and was charged over $800 to fix the repair. Based upon all the damage and scratches that were already present on the vehicle when I took possession, including a missing panel around the back window, this company has absolutely NO intention of repairing the damage they claimed I had done. I have been renting cars for over 30 years and have NEVER had an issue like this. Very disappointing and I will NEVER use SIXT again. I have read many reviews that have had the same experience. Unfortunately I didn't read them before I rented the vehicle read more

I decided to book with this company because my insurance gave a decent discount. Checking in was good and the vehicle is nice and clean. However, I will not be renting from them again due to not being able to get in contact with anyone from the actual branch when I ran into an issues. I tried for 2 days and wasn't able to contact anyone. read more

Went to Kansas for my Grandmothers memorial and rented a vehicle for what should have been two days. However, we ended up in a whole blizzard where roads and the airports were shut down entirely. Instead of being cooperative or even just decent human beings, they charged me TWICE for what I paid in two days, for ONE additional day (because I literally couldn't drive on the roads) to return the car the following day. I will never rent a car from here nor do I recommend it for anyone else. Disgusting. read more

Dumpster fire. Rented a car at Kansas City Intl airport on 08/03, returned to the same location on 08/06, as per the terms of my pre-paid rental agreement through Expedia. On 08/05, Sixt sent me an email stating that the car had been returned to Portland. The car was obviously still in my possession at that time. They charged my credit card an additional $1350. Notably the final invoice sent to me by Sixt states that I drove the car 136 miles (Kansas City to Portland is 1800 miles, I Googled it). A week of emails and calls to their "customer service" has resulted in absolutely nothing. Just got off the phone with them again, they are "still investigating" - amazing that an issue that could be resolved with a 5 minute phone call to the location in Kansas City, or the common sense evaluation of the mileage is still pending after a week. read more