I'm not sure if this dealership is Victory Hyundai, a franchised dealership or Premier Auto Outlet,…read morea non franchised preowned dealership. Regardless, I had a bit of a visit. I stopped in to look at a car listed on the dealership's website. The salesman brought me inside and had me fill out form with questions about what I was looking for. Vehicle type, payments, trade-in, etc... I was intentionally vague because I wanted to look and drive the vehicle. If it was something I liked, I would have been happy to talk numbers. He insisted, so I made up some answers. Then after about a half hour of small talk, his coworker walked over and said the car wasn't on the lot and the dealership wasn't sure when it would be back. Oh well. To the salesman's credit, he reached out a couple of days later to let me know the car was back. Unfortunately, I ended the call because he came on a little strong trying to schedule an appointment. It wasn't a good experience. It wasn't a bad experience, either. It was just okay. I don't think I'll return, however if you decide to visit, please do your due diligence and be prepared to walk away if you don't like what you hear.

Summary: This dealer messaged me on facebook about a car I had for sale, made me an offer, had me…read moredrive 45 minutes each way to their dealership, and then tried to negotiate an entirely new deal at an insultingly lower price based off of information they already had prior to me arriving. Hours of my day was wasted and I can genuinely say I have never felt more disrespected, lied to, and attempted to be hustled by a dealership than I have here. If they offer to buy your car, they will throw out prices they know you want you to hear to get you in the door, after which point they have no intention of honoring. This is what happened to me, just the facts: I listed a car for sale on Facebook. Marneasa messaged me, we talked price, and settled on a number. She told me the car would be purchased for $31,000 (see picture below). I flat-out told her I did not want to drive out to their dealership unless we had a deal as I'm very busy mid-move with young kids at home, and she told me we had a deal. I arrived and met Sydney. She immediately gives me a paper asking what my asking price and what the lowest number I will accept is (Red Flag #1, we already had an agreed price). I tell her this and she laughs and says "Oh I have no idea what you and Marneasa talked about, that's all on Facebook!" (Red flag #2). I should have left after this point. Of course you know what we talked about. She then comes back a few minutes later with a KBB printout showing my car is supposedly worth 22k and asks what I think about this (Red Flag #3). Again, I should have left. I told her I would not sell for a penny less than our agreed price. Also, I had done KBB pricing on my car and KBB put my car at ~27,000-34,000 depending on condition/who bought it. Nowhere did it list it at $22,000. They inspect the car, test drive it, etc. They spend 20 minutes "figuring out the numbers". Numbers we had already made a deal on, mind you. Sydney comes back later and tells me the car has too many owners (I'm the 3rd owner) and that they are no longer interested at 31k, but they'll try and get close. I had given them the VIN two days prior and the number of owners was nothing new to them. I took my keys and left after 3 hours of my day was wasted. The best part of this entire ordeal is that they have a plaque on their wall stating their guiding principles are "honesty", "integrity", "the golden rule", etc. I guess everyone at this dealership really enjoys being lied to, misled, and having hours of their day wasted. That or no one has ever explained to them what the words on that plaque actually mean. Also, fun fact about their $22,000 KBB offer - I sold the car to another dealership (Texas Auto Value) the next day for $30,000. No games, they looked at the car and cut me a check within 20 minutes of sitting down.

I found a car I wanted Wednesday evening and everything was ready to go by Friday afternoon!…read more This is my first time buying a car by myself and I was extremely nervous, since the car I had before this lasted almost 10 years and was a gift from my family during college. I was very sad to say goodbye, at the same time excited to pick out a vehicle that fit my current lifestyle. Riki took great care of my family and I these past few days and I am extremely grateful for every question he answered, while assuring that this vehicle should be just as good to me as the last. I couldn't be more happy with my purchase and how smooth the process was. I will definitely be back for regular maintenance and maybe just some hot chocolate because the machine in the lounge is the best! Thank you Lexus family for everything!

Okay, update on the non-existent oil leak these crooks tried to sell my wife on: 10 mos later…read moresince their abhorrent attempt to steal $5700 from us and the 2021 RX 350 has never been low on oil and never seen a single spot on the driveway. Any logic tells u there never was a leak! But the greedy, unethical service manager--who obviously gets a $ cut from any service he upsells--was hard-selling my wife that the engine would be ruined if we didn't let them drop the engine and fix this ghost leak. Terrible that u spend over $60k at a dealer for a new vehicle and they thank u by trying to steal from u! The sales side seems like solid people. But the service side are straight up crooks. Predators who see a woman and assume she is so clueless she will just open her purse without question. No one should ever trust this place. We are going to buy another Lexus--an SUV and willing to spend $30k more than our RX350-but will drive hundreds of miles out of our way to not give another dime to Hendricks! You would be wise to do the same.

Me and my wife stopped By @ jay wolfe Toyota around the end of May browsed around and took home a…read more26 Trd off road Tacoma Thanks to Jordan our sales guy he helped us get to the right numbers and got to what we agreed on also Tina in finance was awesome ! Service department was great they took care of us very friendly and this has been the Best car buying experience for us thanks toyota !

New Vehicle Purchase I went to look at 2026 Tundra Limited…read more4X4 from Jay Wolfe. Best they could do was $6K off, then I went to Adams Toyota in Lee Summit, they took $12.5K off MSRP for exact same truck with same options. I would not recommend Jay Wolfe to even consider for a new vehicle purchase, they are a small dealer and can't compete with local dealers. Service If you schedule few weeks in advance then it's not too bad, however I did have bad experience with them. I was first 5 cars in line at 8AM on Saturday, but due to utter disorganization from the check in staff, I was the last one to get picked since they changed their approach on how they would take customers. I believe people who had not scheduled their appointment jumped in front of me. Their labor rates are same as other dealers, so cost won't be different. I only had oil changes with them, so I am not sure how they will work on warranty items. Overall, this dealership needs to catch up. I met few employees that didn't speak great about this dealership and the management. That is never a good sign.

My Mom had the most amazing experience at Legends Toyota. Her salesman was Sam, who was extremely…read moreknowledgeable, energetic, helpful and all around good guy. Excellent experience with Rachel, finance department with getting all the paperwork completed and explaining all the processes. Both employees were dedicated to putting her needs first and team professionalism. Highly recommend the Legends Toyota experience with go-getter Sam!

We have never had such an easy time at a dealership! They team is not commission based so they…read moregenuinely get to spend the time you need and get you in the car that's right for you! we worked with Alex Salierno and he was so attentive and made everything quick and efficient. we also worked with Amber in the finance department and she was absolutely wonderful! She took the time to run numbers a million different ways to get us what we needed. couldn't be happier!

Our experience was extremely disappointing. After we looked at the vehicle and were preparing to…read moreleave, a salesman came out of the office and started yelling at us, claiming we were blocking his driveway -- which we absolutely were not. When we tried to talk things through, he responded with profanity directed at me and my son. There are plenty of dealerships to choose from, and this is one I won't be returning to.

I just bought a 2006 Lexus LS 430 from KC Auto Connection (5232 Merriam Dr, Shawnee, KS), and the…read morewhole experience was outstanding. This was a car I've wanted since it was new, and Tony Hatmaker, Dion Monroe, and Henry Frazier made that dream a reality. They were professional, easy to work with, and even arranged shipping--my car arrived in just two days and was exactly as described. I couldn't be happier. Huge thanks to the team for making this such a smooth and memorable purchase. Highly recommend them if you're looking for a trustworthy dealer. Check them out at kcautoconnection.com or call 913-210-4900--they truly go the extra mile!

Drake, Mark, and Mike have been very professional and compassionate throughout my journey into a…read morenew vehicle. There were some concerns with the first vehicle. As soon as I let them know what the issues were they worked as a team to resolve them and were able to save me over $110 per month in the process. The initial vehicle was pulled aside and I was able to drive one off the lot that is better all around and $3,000 less. I'm very pleased with how accommodating this team has been. I would suggest giving them a chance. I want to give a special shout out to Drake who went above and beyond. Thank you OpenSource Autos! I love my Santa Fe!

Great team! Had everything prepared when we arrived. Great car! Wonderful service! Contacted Open…read moreSource by phone, communication was great, sent Carfax and worked with our schedule. Thank you so much!

We had a very nice experience at Roberts Chevrolet. We saw a truck online that we wanted to look at…read moreso my husband called to verify that it was available. Jacob Moore took the call and was very helpful with our inquiry. We had an hour drive ahead of us and it was really cold outside, so Jacob had the truck pulled inside the service bay so that we could check it out without freezing outside. Jacob was very patient with us, didn't pressure us into anything and made sure that we were happy with our purchase. If you are looking for a vehicle, give Jacob Moore at Roberts Chevrolet a call.

Shopped all over KC area and delt with some shady salesmen. Saw what I was looking for at Roberts…read more Made online inquiry and heard back immediately from Jacob Moore. They were selling unit for what it was advertised for. No bait and switch! Great folks to do business with . Great truck! Great experience overall. See Jacob for your next purchase.