Angells was hired to reshingle our house. Left it open/tarped the first evening with severe storms…read moreforecasted. Woke up in the middle of the night to water pouring in our house - down our walls, down our stairs, everywhere. That was 6 weeks ago and we're still trying to get him to set a time to come out and look at damages to be repaired. We're currently in contact with an attorney and have contacted city and county offices in hopes they can motivate him to resolve this. He has been rude and demeaning throughout the entire process.

From the owner: If you're looking to build or remodel your home, a versatile general contractor is essential. And…read moreif your contractor can also supply you with design insights and top-notch building materials, all the better. At Angell's Construction Services, that's exactly what we do. We offer exemplary building skills and expertise on every project -- from complete home builds to single-room renovations and from interior jobs like drywall and flooring to exterior work like siding and garages. Plus, our showroom makes it easy to find the best products for your home. Working with a team that does it all makes home improvement exciting and convenient. So, whatever you're building, build it with Angell's Construction Services. MN #BC196071 ND #40421A

Very personalized service. Very helpful and considerate employees. I'll do all of my future…read morebusiness here for sure.

I recently bought retaining wall blocks, brick pavers, gravel, and sand from them -- about $1300…read moreworth. ISSUE #1: They delivered the wrong color retaining wall blocks. When I questioned the driver, he insisted they were the correct color. So I installed them. I needed a few more, and when I went to pick them up they brought me the correctly colored ones, so I asked that they come and pick up the installed ones (which I uninstalled before they came, but I did not haul them out to the driveway) and replace them with the correct ones. ISSUE #2: The same driver that insisted my blocks were the correct color was sent to pick up the wrong-colored blocks. He needed to go into the backyard to collect them one by one. I was not home at the time, but when I returned, the gate through which he had to pass 30+ times was sprung (i.e., it had been forced to open further than the hinges were designed to open, thus bending the hinges so that the gate would no longer close completely). Though I did not see this happen, there is no other person who would have been at our house that day, let along going through the gate. I informed the business that this had happened and they said they'd send someone out to take care of it. A week later, I was tired of waiting to be able to close the gate in order to contain my twoLabradors, so I bought new hinges and fixed it myself. A few days later, when I returned the wooden pallets to the business (in order to get my deposit back for them), I mentioned that I'd like some consideration for this. ISSUE #3: The "clerk" at the register adjacent to the one I was at spoke up and said "That's not the way it works! I'm one of the owners. I spoke to the driver, and he said the gate was open and he didn't touch it." I said "So, my claim is totally discounted because your driver said he didn't touch the gate." He said "yes". I said I'd had multiple problems dealing with them, and he said dealing with my order had been a total disaster, and directed me to leave in an aggressive tone. I must say that all of the other employees that I had dealt with were very helpful and friendly -- noticeably so (ignoring the fact that the driver had been dishonest about his mistake). However, this part-owner's very aggressive and unfair approach totally soured me on this business. UPDATE: After I emailed the part-owner (who was the offending party referred to above) indicating that I had posted this review and a similar one with the BBB, he treated the issue with the type of attitude that a customer should expect. He reimbursed me for the cost of the new hinges plus $20 for my time to replace them. His emails to me on this issue were much more civil than was my one encounter with him at his business.

My husband and I bought a mini-farm lot in 2016 and built a house on the front acre. Then this year…read morewe decided to construct a pole building. The process of interviewing pole building construction companies was daunting, to say the least. Having no knowledge to begin with as to how they are normally constructed and best practices, etc. we relied heavily on online reviews --- which, can by down-right frightening. Based on a few of the major competitor's reviews, at one point we even thought maybe we should just avoid a pole building and build a giant garage instead. Unfortunately, and understandably, most online reviews will be negative by nature. Most people who feel they have gotten a raw deal will, simply by virtue of human nature, will only speak up when they have a complaint. That being considered, we forged ahead and did as much of our own research as we could while interviewing sales reps from four of the major players in the pole building industry here in SE Wisconsin. We chose Lester mainly because of the sales rep and his awesome efforts to answer each and every question that we came up with, as well as the fact that he treated us with complete respect. He never once made us feel like we were unreasonable or that his potential paycheck was most important to him. He showed genuine concern for our needs. The other major deciding factor as to why we chose Lester was because of their superior roof system, their framing system and post construction as well as the quality of their exterior wall panels. The quality of the building materials and building process were important to us because we wanted our building to be air and water tight! To make a long story short ... the entire staff at Lester were super! Lester's staff exceeded our expectations: Brad Hovden (our sales rep), Sandra Dierauer (our project manager), Bob and Martin (warehouse & delivery), and finally, and most importantly, Luke (and his whole construction crew) - We are so glad that we chose Lester Buildings to construct our pole building --- we thank everyone at Lester Buildings and we would highly recommend them to anyone considering a pole building!

I don't recommend buying a Lester Building at all, I bought one and just weeks ago I had to pay an…read moreAmish Crew to come in and fix all the problems with my Lester Building. Lester shorted me things like dripstop for the house portion of my building and exterior plywood, they engineered the exterior plywood to only go up to the bottom of the soffit, even though I told them I wanted it on all the exterior walls. They should have engineered it up to the bottom of the trusses. Lesters Bldgs. Regional Manager provided me with one of their Lester Bldgs. Dealer/Builders named C&C Construction, Willis Childress is owner, Lester advised me that their Lester Dealer/Builder C&C Construction could build my building in my time frame and also told me that they do "Good Work", which turned out to be a lie. When this Lester Bldgs. Dealer/Builder built my building, the owner told me that if he had to come back for any repairs it would be a $500 minimum and then left town. Just weeks later we had our first rain and I found that I had 25 leaks in my roof. Well I wasn't going to pay this Lester Dealer/Builder $500 to come back and fix his screw up, so I ended up fixing them myself and when I did I found that this Lester Dealer/Builder had installed screws in my roof that had missed the Purlins. It took me 2 years to finish and move into my building at which time I found additional problems which were, some nights it sounded like my roof was going to blow off and a lot of rattling that I thought was the soffit. I finally decided that come warm weather I had to have these problems fixed, so I called in an Amish Crew from Graber Bldgs who found several problems. Before I paid this Amish crew to fix my building I called Lester Bldgs Regional Manager out who, after I told him about the problems, was shocked, and I asked him for help fixing my Lester Building, but after he spoke with Lester Upper Management, he said Lester Bldgs doesn't feel responsible for any of my building issues. I even asked Lester Bldgs if they could at least give me a discount on the soffit materials I needed for the repairs and they again said no. So I went ahead and paid the Amish Crew from Graber Bldgs to come in and fix my Lester Building and the following is what they found: (8) Roof Purlins not nailed, not one nail holding them in place, which would explain why it sounded like my roof was going to blow off. Soffit: They used vented soffit all the way around the building, even on the gables which should have been solid soffit, and a lot of the soffit only had 1 staple holding it on which would explain the rattling I was hearing. The staples used only penetrated 3/8" into the facia board. Facia Boards: Some facia boards were barely on the trusses and the nails had missed the trusses. Facia Cover: Facia cover not cut to fit and dropped down almost an inch on ends. Gaps/Openings in Valleys: There were gaps/openings in my roof valleys that allowed wind to blow in that had blown my insulation away in those areas and was allowing cold wind to blow into my furnace plentum/duct work. I'm sure rain was coming in too. After I turned Lester Bldgs into the Better Business Bureau they responded by putting most of the blame on their Lester Dealer/Builder, C&C Construction, but Lester Buildings is at fault too. Lester Bldgs. shorted me dripstop and plywood and engineered the exterior incorrectly, and provided me with their Lester Buildings Dealer/Builder, C&C Construction. Lester Bldgs. told me that their Lester Dealer/Builder could build my building in my time frame and that they did "Good Work". Yes, the Lester Bldgs. Dealer/Builder did poor workmanship on my building, but I never would have even known this Lester Bldgs. Dealer/Builder even existed if Lester Bldgs. had not provided them to me and with a reference. I paid the Amish Crew from Graber Buildings a lot of money to fix my Lester Building, but I should never had to do that, Lester Buildings to this day excepts no responsibility for anything that has occurred. As I said, they put most of the blame on their Lester Dealer/Builder, but I would bet that this Lester dealer/builder is still a Lester Bldgs. Dealer/Builder to this day.

I've completed several home improvements this year and Timberline, particularly project manager Joe…read moreR., is a standout! From day one Joe has been enthusiastic, detail oriented, a great communicator and just a really nice guy. The work crews were efficient, friendly and hard-working and my projects turned out great. Definitely recommend!

Timberline is sub par at best. They are misleading, unprofessional, nonresponsive, lie, don't keep…read moredeadlines, and there sub contractors are hacks. The owner talked about shop issues and blamed an ex employee for delays instead of taking charge. I was promised a completion date and when it came time found out they had not measured buildings and ordered materials. They painted a roof vent and tried to bill for replacement. Roofing contractor cut roof vent and said it was my problem and I had to get a plumber. After shed roof was replace asked the project manager if he checked there work. He said "I checked their work". So I asked if he saw 25% of the Roofing screws that they missed. He replied " I did not go inside." My wife watched him drive in the yard that day pull in, not close to the shed. Briefly sat there and left. Did not get out to look. If you value your time, money, and quality of work this is not a contractor for you.

I couldn't have asked for a better company to work with during a stressful time. When I had water…read moredamage from an overflowing toilet, they were so responsive and quick. They walked me through the entire process, checked in daily, helped with the insurance claim and have been great to communicate with after. They even had great resources to refer for the repairs. Anthony rocks!!

rapid response was absolutely wonderful. .Jeff, the owner…read morecame out immediately and has been at my disposal from start to finish. His communication with my insurance company and myself made the whole process quick and easy.Would recommend Jeff and first response Restoration to anyone as a first go to guy for help.. thanks again Jeff

There aren't enough stars to rate this organization properly. I own a small business and only…read moreaspire to be as proactive and service oriented as Rock Hard. My father used to tell me "character is doing the right thing when no one is watching" This company exemplifies the very statement. I'd never do business anywhere else under any circumstances.

We had bought furniture and landscaping project from the prior owner with great satisfaction. We…read morepurchased a chair 6/2 from Rock Hard Landscaping. We were told it would take 6-8 weeks. After a lack of communication and follow up I submitted a claim to BBB. Amazing our chair was delivered the next day. Coincidence?.. It took 14 weeks! So much for using our chair for the summer. Better communication with an explanation could have gone a long ways...Doubt we will buy again there.