The service, fit and comfort were all excellent! The shoes are more expensive than at the big box…read morestores but "you get what you pay for." The quality is superior at SAS.

This is the 1st time I've ever done a review but, I feel this business is "5 Star Worthy"! I…read moreCaregive for my 93yo Mother and we just moved to Canaan, NY, from San Diego, CA. She only buys SAS Shoes so, I drove her to this nearest store(45mins away) to get a "Summer color" of her fav SAS Shoe, in July. While in the store, I entered my Mom's name in a contest to win a free pair of shoes and she WON! She was SO EXCITED! We called the whole family to share in the excitement! Today, we went and she got to pick out her new pair of WINTER SAS Shoes! She is SO PLEASED! What a TREAT for her! And, the same saleswoman helped us, both times(long blonde hair), SORRY I didn't get her name! What a SWEETHEART! THANK YOU! THANK YOU! And, more good business to you, you deserve it!

Staff are great. 280 dollar boots falling apart after 4-5 months. My other ariats lasted about 6…read moreyears before the sole completely came off instead of flying back on I went and got these. Might be small but none the less annoying.

Came in for an exchange, the girl who helped us (brooke) was wonderful. Made the exchange, no…read moreproblems. Right as we were about to leave, her coworker came up to her (very tall, dark hair) started talking VERY LOUDLY almost yelling, about how the family who she had helped was "speaking in tongues". The family was in front of us in line, seemed very friendly. A man that was with them had purchased boots. The worker had a disgusted look in her face, while talking about how they were speaking a different language. Said how she felt like she was "at the nail salon". I am very disgusted by this behavior, and as a repeat customer, will not be making another purchase. To hate on a family who is actively supporting your business, just for speaking a different language, is absolutely absurd. To me, hate will never be tolerated. I was very disappointed with what I was hearing. To the tall girl with long black hair, please find something better to complain about. Maybe customer service isn't for you my friend.

Conveniently located. Well stocked. Easy to locate what you are looking for. Clean throughout the…read morestore, even the rest rooms.

Nice selection of footwear for the whole family. Shoes for toddlers, kids and adults…read more Really nice selection of sneakers, though you may find some better deals at places like Marshalls. Love the sneaker choices, they carried so many brands. They also have items like Vans and Converse incase you are looking for a sneaker that is a bit dressier There is a small clearance section in the back of the store, deals were a mixed bag. The store has a nice size sock selection. One rack was full of other footwear essentials like laces and shoe cleaning products. This is worth a browse if you are looking for sneakers. This store is located across from Christmas Tree Shops.

"Famous for having what we're looking for", according to another family member, I tend to agree -…read morewe tend to find a quality product in the right size at a middling price more here than at the other shoe places in this mall. They're a bit harder to find, tucked up on the second level, but superior to the two shoe places downstairs. The customer service is friendly but a bit scanty on shoe knowledge, but for a self-service place, you can't expect too much. This won't be a rave but it seems to be the best shoe place in the Colonie Center complex.

We had heard about this business from some neighbors who had tried them. We decided to check them…read moreout. The moment we entered the store we were greeted by a young lady by the name of Tyler. She spent a considerable amount of time using their equipment to analyze my wife's walking technology. She then spent considerable time asking my wife what she was looking for in a sneakers- in terms of fit and function. Tyler then brought out quite a few pair of different brands of sneakers. She and my wife analyzed each pair in terms of comfort and features. One thing that I found quite impressive was that Tyler had the discussion with my wife vs looking at me even though we were sitting together. Many other sales people in other stores tended to direct the conversation to me even though it was abundantly clear my wife was the customer. Tyler was extremely knowledgeable and personable and patient. She wanted to be sure all questions were addressed appropriately and in the end my wife did choose one of the pair Tyler recommended. This was a wonderful shopping experience and we would not hesitate to return to the Colonie store for future needs. Ask for Tyler if you go and we are sure you will also be impressed.

It's so nice to have a clerk who listens and an establishment that is capable of meeting your…read moreneeds. That was my experience at Fleet Feet. It had been ten years since I was last here, choosing more recently to shop for sneakers at the outlets instead. But I was not happy with the last pair I purchased at an outlet and desired to shop this time where I could rely upon an employee to search, instead of me, through the store's stock for what I was looking for. Vivian did just that. I explained what I was looking for, and described what features I wanted to avoid. She then retrieved from their stock several pairs that met all my criteria. After trying out all of them by walking throughout the store, I made my choice. But I wasn't finished yet. She had responded to an earlier question regarding arch support that none of the brands of sneakers the store carried had arch support. I therefore said I was interested in purchasing a separate pair of insoles that would be appropriate for my feet. She brought me to a 3D foot-scanning machine that showed the shape of my arches. Based upon that information she had me sample several different insoles that would address my needs. Once I made my choice she custom cut the appropriate pair of insoles and inserted them into the new sneakers I was buying. I got to also retain the insoles originally provided by the manufacturer. Overall, a very pleasant experience. Ten days have now passed and I'm quite satisfied with the feel and fit of my new sneakers.

The employees at the store have been amazing. Since the store has open I've been in a handful of…read moretimes. I've had to wait in line at the register or on the sales floor for help because there has only been one employee working, during the day and at night, but they always approach with an amazing attitude and wonderful customer service. I know how stressful a job can be with a lack of staffing. Amazing job and I will be back many more times.

From the owner: Find your perfect fit for work, workouts, and everyday life at your Albany Skechers store! Located…read moreat 161 Washington Avenue Extension. Experience podiatrist-certified arch support with Arch Fit technology, exceptional cushioning with Max Cushioning, and effortless hands-free convenience with Hands Free Slip-ins. Browse stylish work shoes featuring slip resistance, waterproofing & more. Explore popular collections for golf, pickleball, basketball, soccer, memory foam, GO WALK, GO RUN. Plus, exciting collaborations with Martha Stewart & Snoop Dogg. From walking shoes, cozy slippers, sandals, athletic footwear, & more, we have all your footwear needs covered. Contact your Skechers store to confirm holiday hours.

Came here to grab a new pair of sneakers. I checked out their clearance first but couldn't find any…read morestyles I liked so ended up buying full price ASICS. Service here was great with one sales person offering me a shopping bag while I was browsing and other double checking the price for me before checkout. It still pains me that there's tax on shoes in NYS (they are tax free in MA and RI) but I really wanted fresh shoes. Nice experience at this store.

Get better store management lol the lady put words in my mouth and mistreated me and heard her give…read morean attitude to some sweet girl, poor coworkers...

I stopped in this store today looking for RFID wallets. They had a nice selection of genuine…read moreleather RFID ones which I was super excited to see. However, the prices were ridiculous. Smallish leather wallets from a brand I had never heard of were between $65 and over $100! I went to TJ Maxx in Latham and got one for $25, also genuine leather and Fossil brand. I will say the customer service here was excellent and the store is conveniently located In Stuyvesant Plaza, but wow, the prices were astonishingly high!

Absolutely loved this place. Fabulous service. Quality footwear and the one shoe felt a little…read moretight so they stretched it for me.

So, so, so overpriced!!! I was shopping for my grandchildren and usually I will pay just about…read moreanything since these are gifts for them but this was ridiculous....not to mention that I couldn't find a thing I wanted and I was shopping for all sports related items!

David was extremely helpful. He provided excellent customer service and was very respectful our…read morewhole transaction. He provided a lot of information on various clothing items and sports gear. Helped me get over a car full of items for my sons and my husband even helped. Find some stuff for the dog too. Lol extremely knowledgeable and well Maynard appreciate the staff at the Latham location it has been a lot more helpful recently

I just happened to stop in one day. The service was great and the selection of the products was…read moreawesome. I highly recommend .

I bought a pair of muck boots that leaked water.. i went back to return them and they told me they…read morehad to send them out to be "inspected by manufacturer" so now i'm out the boots and 150 dollars for the time being. terrible customer service. avoid at all costs