I needed to get some gifts from guests from the West Coast and imagined that attire from LL Bean…read morewould be something quintessentially Northeastern. As I don't shop here myself (and having been deterred by the company's politics) I had no expectations when I entered the store. First, the store is large, handsomely laid out, and conveys the (correct) impression of high quality. I was approached by two salespeople who were very nice and very helpful. It pretty much screams high quality by your shopping experience. The items I selected were full price, and not inexpensive, but were clearly well made. At check out they were carefully wrapped and placed in a shopping bag (kudos for not appearing to charge for the bag and for not using plastic.) I would go back here in a moment. Factoring the dirth of high quality options in the Albany area it's nice to have this here.

A great spot in the Capital region to get outdoor gear and clothing. Staff and friendly and helpful…read moreand knowledgeable.

I finally broke down and got myself a custom made suit to wear to a very special wedding. Although…read moreit cost about what I had previously paid for about three suits, it was well worth it. My dimensions have always been a little odd and suits never fit quite right. This suit, however, was perfect! High quality and it will last for a very long time. I couldn't be more pleased. Fitting and service in general was superb. I may go back and get a few custom made shirts to go with it!

I got very lucky and found this wonderful place. Initially…read moreordered 3 custom shirts and when they arrived they fit perfectly and the material is far superior to anything I have worn previously. Have a custom suit on order now, went for initial fitti g and was very impressed by the quality. Cannot wait to pick it up! Robert and his father know their business and provide a real experience. Old school guys!!

Wow. I have never walked into a store and gotten yelled at while trying to give them my business…read more If you don't do Names and numbers on items then perhaps you should remove the faq on your website that says you do offer those services. Either way a nice referral to a local shop would have been the appropriate response. Not yelling at me as to why you don't do that anymore. Ps/ the embroidery on the backpacks that you said was impossible was done this afternoon by one of your local competitors. Thanks for your expert advice.

From the owner: Get Your Name Out There With Monograms Plus! People have gotten good at tuning out traditional…read moreadvertising. How can you tell people about your business when they ignore signs and newspaper ads? Easy - put your logo on something you'll wear. You've come to the right screen-printing company in Schenectady, NY.

We had heard about this business from some neighbors who had tried them. We decided to check them…read moreout. The moment we entered the store we were greeted by a young lady by the name of Tyler. She spent a considerable amount of time using their equipment to analyze my wife's walking technology. She then spent considerable time asking my wife what she was looking for in a sneakers- in terms of fit and function. Tyler then brought out quite a few pair of different brands of sneakers. She and my wife analyzed each pair in terms of comfort and features. One thing that I found quite impressive was that Tyler had the discussion with my wife vs looking at me even though we were sitting together. Many other sales people in other stores tended to direct the conversation to me even though it was abundantly clear my wife was the customer. Tyler was extremely knowledgeable and personable and patient. She wanted to be sure all questions were addressed appropriately and in the end my wife did choose one of the pair Tyler recommended. This was a wonderful shopping experience and we would not hesitate to return to the Colonie store for future needs. Ask for Tyler if you go and we are sure you will also be impressed.

It's so nice to have a clerk who listens and an establishment that is capable of meeting your…read moreneeds. That was my experience at Fleet Feet. It had been ten years since I was last here, choosing more recently to shop for sneakers at the outlets instead. But I was not happy with the last pair I purchased at an outlet and desired to shop this time where I could rely upon an employee to search, instead of me, through the store's stock for what I was looking for. Vivian did just that. I explained what I was looking for, and described what features I wanted to avoid. She then retrieved from their stock several pairs that met all my criteria. After trying out all of them by walking throughout the store, I made my choice. But I wasn't finished yet. She had responded to an earlier question regarding arch support that none of the brands of sneakers the store carried had arch support. I therefore said I was interested in purchasing a separate pair of insoles that would be appropriate for my feet. She brought me to a 3D foot-scanning machine that showed the shape of my arches. Based upon that information she had me sample several different insoles that would address my needs. Once I made my choice she custom cut the appropriate pair of insoles and inserted them into the new sneakers I was buying. I got to also retain the insoles originally provided by the manufacturer. Overall, a very pleasant experience. Ten days have now passed and I'm quite satisfied with the feel and fit of my new sneakers.

Service was friendly efficient and helpful! There was not a huge hockey selection we ended up…read morehaving to go elsewhere to get what we needed however we did find great tape for the sticks and other accessories and this store is a favorite for their clothing selection on the bottom floor. The equipment portion is spread out throughout so many sports in not the largest space upstairs so def check out online the inventory before heading out.

Place is great, it's got a good variety of sports equipment, just don't like the return policy. I…read morewore shoes once and want able to return them. The gentleman said the shoes had "clearly defect" which means they can't be resold in store. Their policy states 90 days for new items. And with the receipt they can deny returns. Policy clearly states it which I understand but personally am disappointed. Not a bad store though!! Will be shopping their again

David was extremely helpful. He provided excellent customer service and was very respectful our…read morewhole transaction. He provided a lot of information on various clothing items and sports gear. Helped me get over a car full of items for my sons and my husband even helped. Find some stuff for the dog too. Lol extremely knowledgeable and well Maynard appreciate the staff at the Latham location it has been a lot more helpful recently

So, so, so overpriced!!! I was shopping for my grandchildren and usually I will pay just about…read moreanything since these are gifts for them but this was ridiculous....not to mention that I couldn't find a thing I wanted and I was shopping for all sports related items!

excellent service i got greated at the door and all set. The Selection was extraordinary with…read moreoptions galore and i got 2 suits for a super deal.

Excellent experience from start to finish…read more The boys were very friendly, knowledgeable and do a good job directing me accordingly. They know I tend to come in looking for good deals. They actually told me how I could order inline through them to save on shipping! The quality of their clothes are second to none.