I went in thinking something bad was wrong with my skin and Dr Boutros reassured me that it was…read morenothing .

With having been in the sun most of my construction career, I 've been plague with skin issues, and…read morethis Office has taken care of my lesions and I can say without a doubt, I am in great hands with Dr. Boutros and his staff. Great bedside manner, listens to you and discusses treatment and follow through if spot on!

I would not recommend this dermatologist at all. You are paying for the dermatologist to guess what…read morewill work for your skin and pay $100's for her guess. Then when you call to inform them that your skin was burnt based on their guess of medication you should use, they let you know you have to pay more money for them to guess again, and don't get back to you. It's not worth it because the guesses aren't even good. As an African American patient, I would not recommend people of color go to this dermatologist.

Dr. Mitchell was rude and condescending when I met with her. I wanted her to look at a rash and to…read morediscuss hair loss. I was told that they only discuss one condition per appointment. I wouldn't recommend her.

Dr Koltz is extremely responsive and spends a great deal of time with you. He explains everything,…read more answers any questions and he's never made me feel rushed. I do not trust any other Dr in this area. Highly recommend him. ( He's done several procedures on me)

Lacks professionalism. He is arrogant, rude and dismissive. Quite uncomfortable for a man to act…read moreunprofessional when I'm in a gown seeking medical consult.

An absolute nightmare. Kim left the biopsies open taking months to heal. The wounds look like she…read moretook a scoop out of my skin, at least an inch deep. No sutures. At $40 a visit, the follow up wound checks, debrieding and dressing supplies add up. As does the time off work for the appointment. Not to mention vacations with missed experiences.

Absolutely awful patient service . I had an appointment…read moreawhile back and called to cancel (timely) due to an crucial appointment at the Cleveland clinic , called back to schedule and was told i was a "no show" and unable to go to there clinic. Jessica is who I spoke to on the phone and she was extremely rude, I was transferred to an "office manager" and was then hung up on. I totally understand no shows, ect but this was canceled timely , names written down and all. Bottom line nobody should be spoke to the way I was today . Hopefully the staff can get some training and do better in the future.

Ok Dr Heuring is AMAZING. Seriously. I love her! Her bedside manner is at the top of my doctor…read morelist. I was nervous when I went in for my initial appointment about a year ago (who wouldn't be at the dermatologist). She calmed my nerves within minutes of walking into the room. Her kindness and compassion have been a God send. The nurses are great as well!!! I actually enjoy going to the dermatologist now. I cannot say enough good things about her and this place. Highly recommend

The reason I didn't make the appointment is because I was in the hospital I'm sorry for the…read moreinconvenience but after talking to numerous people I haven't heard anything good about your office so I will not be rescheduling with you thank you for your time Annmarie Szentendrey

iBeauty MedSpa is affordable, has convenient hours and lots of appointment availability for those…read moreneed to fix now moments. They address your concerns with medical and cosmetic knowledge so you know you are in good hands.

I cannot say enough about how amazing this place is !!! I love everything about it , the Dr I, is…read morefabulous. He has a heart of gold. He's compassionate about his work very knowledgeable and his staff. Oh my God they are so much fun.I love going there.

I had a neck lift by Dr. Jeff Kesler nearly 1 1/2 years ago. I was unsatisfied with the development…read moreof what is called "turkey neck." He seemed very qualified according to my research. I was troubled by his air of being in a hurry and talking over me, but thought that should not reflect on his skill as a surgeon. His answers to my questions were clipped and somewhat evasive. For instance, he would not give me a direct answer when I asked how many neck and facelifts he did a year, just that he did "more than the other doctors" at Arrowhead. I have no complaints about the staff, who were very cordial and friendly, as was Dr. Kesler. I finally had the neck lift and it was about as uncomfortable recovering as I expected, although not overly painful. Dr. Kesler gave me antibiotics and steroids for a possible allergic reaction to the compression bandage, and also adequate prescription pain meds. I believe my recovery was average, and I was able to go back to socializing a month later. It was obvious, however, that I did not get an optimal result from the procedure. As the swelling went down over the months, loose skin remained on each side of my neck. Also, the incision under the chin is still bumpy after nearly a year and a half, and you can see the stitch marks of the sutures, which were very obvious directly after surgery. I expected better from a skilled surgeon. The central area of my neck is much better, the "turkey wattle" is gone, and my jawline appears smoother. but I did not get the result I expected, and am disappointed after paying thousands of dollars. Also, there is a crease in my earlobe where the tissue was stitched in an overlap, and that ear is now lower than the other. Dr. Kesler said the massaging they instruct you to do every day for several months would get rid of the crease, but it hasn't. He said if it didn't resolve with massage he could take care of it in the office, but on my final postoperative visit he brushed off my concerns and said "keep massaging." When I voiced my concerns about the loose skin on either side of my neck, he said "that's just skin," which I took to mean it was the nature of skin to do that and I couldn't expect a better result. He then took a photo of my profile for his files, instructing me to lift my chin, which made the neck appear tighter than it was. He seemed in a great hurry even though the waiting room was nearly empty. On my way out, he handed me a photo of what I looked like before the surgery and said I looked much better than before, as if to chide me for questioning the results. I felt rushed and my concerns dismissed. I know that a perfect result from cosmetic surgery is not a given, but I am left wondering if Dr. Kesler is skilled enough at facelifts to call himself an expert, which he is listed as in his profile. I do look firmer than before the surgery, but feel that it could have been better for $18,000. I would advise that if you have enough money, go to a plastic surgeon who deals exclusively with facelifts, instead of one who dabbles in several different cosmetic procedures.

If you want to go to Arrowhead, this is what you'll look like post tummy tuck. Before size 10 and…read moreafter size 10. Dr. Kesler almost killed me. Ended up in ICU and 12 blood transfusions. This is what I look like after spending $16,000 plus thousands in medical bills. If this man had a heart at all, he would have at LEAST offered me my money back after all he put me through.

This medical organization has a phenomenal group of outstanding independent physicians,…read more excelling in their individual specialty fields, and primary care doctors, as well as the BEST PRICES in the area for ancillary health care services like Lab, X-ray, MRI, Mammography. Outpatient procedures done under high standards of care, in my experience.

I saw Dr. V. Joseph Karnitis who helped us conceive beautiful twin girls in 2003. For years I have…read morebeen trying to get my medical records to find what happened to the remaining frozen embryos to no avail. Anyone else have this issue? Jal4@yahoo.com. PLEASE HELP.