Avis/Budget in Nanuet is a great place to rent a car. Maribel and Rudmarc are very professional and…read morecapable They enhance the customer experience. I have renting from them for 5 years now, I keep going back for the overall customer experience. I highly recommend them

this place is BS. i rented a car a few months ago w. an ex-bf. i didn't have time to return the car…read morebefore i had to leave ny so i promised to take it for me. little did i know he was frnds w. a salesperson at avis and after he returned the car i rented, his frnd - STEVE - gave him a diff. car to drive which i didn't find about until a MONTH later when a bill for over $1000 came up on my credit card [we broke up by this time]. i tried arguing w. avis and even told them about their employee but they were very RUDE & UNHELPFUL. they told me it was my fault that i let my ex drive the car, completely ignoring the fact that what their employee did was ILLEGAL. they didn't even fire the guy! now, i'm stuck w. all the bills which has amounted to over $2000, even though they KNOW it wasn't me who had possession of the car that whole month. i would rather WALK in 4-in. heels on the coldest day in jan. wearing a miniskirt than EVER rent a car from this place.

Location of the pickup, service and availability of the kind of car I wanted. The price for the…read morerental was definitely affordable.

Avoid this rental car site. Made a rental reservation in advance and upon arrival even 40 min past…read morereservation car was not available and they said there were no alternative cars present. This rental car site gives out reservations without even cars actually being available and then gives no alternative when you show up. Not sure what type of business model this is.

Used RCS to pre-book early morning airport transport from Nyack to EWR. Pricing was decent and the…read morebooking website was easy and let me select the car, a Cadillac XTS, which was confirmed on my booking reservation. The driver showed up 5min late. Not a huge issue, but usually when you pre-book, I've found they usually show up a few min early. The whole reason I pre-booked with a car service instead of Uber/Lyft for early airport transport was to avoid the stress of "will the car show up". Driver was friendly and safe and got us there on-time, but it was NOT a Cadillac XTS, instead it was a minivan. Again, not a big deal, but not what I pre-booked. All in all good service, but needed to show up early (or at least on-time) and in the vehicle booked (or at least communicate ahead of time if not available) to get a 5-star.

Our first try using RCS was a good experience. On the way to our destination, Orlando our driver,…read more got us there in no time while being friendly yet professional. The return trip was Junior, also professional. The process in which you email your request for a reservation is easy, an email confirmation is sent, and 24 hours before your reservation another email reminder is also sent. Upon the drivers arrival a text will be sent to alert you. Lilly and Frank were my initial contacts and they both were helpful and professional. Prices are fair - tip is not included.

the worst place on planet earth do not use this place for anything. you can't get ahold of them to…read moredispute anything the number on the website doesn't work

I called in December to rent a car for one of my employees to use for a business trip. I…read morespecifically asked if my employee needed to have a credit card with them to pick up the vehicle and was told that if I pre-paid for the rental, this would not be necessary. Come the day my employee is picking up the vehicle, he is told that he will not be able to pick the vehicle up because he does not have a credit card in his name with him. I called customer service to attempt to rectify this issue and was told that the terms and conditions state that any one who is renting a car must have a valid ID (understandable) and a credit card in their name with them. I explained to them that I had every sort of correspondence regarding this rental in front of me and NO WHERE did anything say a credit card was required for pick up. Not only was I charged $52 for a car my employee never drove, but I was told by customer service that I would not be refunded at all, despite the misinformation I was given. I will NEVER rent through this group again.

Hi Marathon Car & Limo Services is great and dependable. The customer service person Cathy is…read moreawesome, friendly and very helpful. I've used their services several times for pick up and drop off to airport and they've come through on time with clean vehicles and professional drivers. I highly recommend their services.

I have been using their services for years and years. They…read moreare so easy to work with and they always have shown up , even with plane delays. Their drivers are excellent and many have been with them for years. If you want to make a reservation without any reservations use Marathon