Shady practices. Bait & Switch. I had a vehicle lined up to purchase and they sold it out from…read moreunder me. 4 hours before I had schedule to sign papers and pick the vehicle up, they texted me to say they sold it. I'll never give them my business and you should avoid.

Bait and switch prices on the internet. They artificially lower the prices on internet then when…read moreyou ask them to honor it the refuse to honor it. Also won't get called back for an OTD price, funny guy said we'll I don't really work in sales but someone will call....never do business with a disreputable place like this

I bring my Ford Edge to Schultz for oil changes. They are all professional and do a good job. My…read moreonly complaint is the lack of warmth from anyone working there - they all seem very unhappy and cold. Don't get me wrong, it isn't enough to make me not use them for their business, but they all need a course in customer service. I only point this out because during the pandemic, I brought my car to another dealership in NJ and it was like night-and-day difference. I only use this dealership because it's more convenient for me after work. Otherwise, it would be unlikely that I would use them. About three years ago my previous Ford Edge had a major issue and it would take a day to repair it. I asked for a loaner car and they basically laughed in my face. "We don't do loaner cars", was the reply. I needed a car to get to Orangeburg for work, and ended up using an Uber/Lyft to get to work after I dropped off my car and Uber/Lyft for getting back to the dealership after work. Kind of disappointed. But, again, it's Ford. What do you expect.

Terrible service dept. 3 hrs later after we said we were…read morewaiting for truck for an oil change they bring it into the shop... Wtf, if your too busy let me know ahead of time......now I. Sitting here for another hour...my time is worth money too Terrible service e advisors ​

Coming back here to update my review…read more Previously, I struggled to get in contact with Honda over the phone. But you really just have to get in touch with directly a Service Advisor or head over to their online appt portal for help. This has been a breeze. Note: there are multiple Joes working at DCH Honda, but they're all excellent from my experience! The original Joe I called scheduled me immediately for an inspection, oil change, and complimentary tire rotation. That removed a huge weight off my shoulders since I needed an inspection ASAP. The Joe who took care of me at the service dept desk answered all my questions and got me in and out of there quick. The person who worked on my car did a really nice job explaining the services in a video.

Takes 9 months to schedule a recall rapair. I arrive, the service agent John confirms contact…read moreinformation, to which we all joke that the information the system still showed was my ex's number. He confirms that he changed it, and wrote it down on my papers too. Lets me know it is going to be a 3 hour job. I have to stalk after 1pm, 4 hours later, no one answered the phone for an hour. FINALLY at 2pm I get someone that says the tech will reach out shortly. ANOTHER 2 hours go by, and I call John back just for him to have all the audacity in the world and say "I called you back several times to let you know it was ready", I then remind him of his dumb joke earlier that day and ask what number did you call because I have no missed calls. He replies, it wasn't even your number, you can come pick up. Completely disregarding my request to have the tech call me to discuss an LKAS alarm on my dashboard, had no problem charging me the diagnostic fee I had originally planned to discuss with the tech when he was supposed to call me. Only to be disregarded by John when he let me know 'don't worry I could apply that payment to the repair when I returned to have the windshield camera recalibrated.' He then lets me know the laundry list of recommendations I need, including an oil change (The car was at 90%, I had a full tune up 45 days prior) and just dismissive. I was not going to argue, I paid and left. Thanks for asking! No more than 2 days after this recall repair and minimal usage, my car dashboard has had all the alarm notifications go off. I call him back to let him know and ask what happened during this recall repair appointment because this has never happened to my car and he was even more dismissive letting me know the errors I am seeing now have nothing to do with what happened at the appointment. To my surprise, I take it to a trusted mechanic who lets me know nothing looked new in their supposed repairs and it has been a long week worth of trips to the mechanic this week because the errors continue coming back on the dashboard. I wouldn't trust this dealership with a bicycle.

Of the car dealers I dealt with they seemed to be fairly honorable. I did not end up buying the car…read morefrom them but I was pleased with the service and flexibility. Thank you

I bought a "certified preowned" Grand Cherokee here and within a few months the heat / air…read moreconditioning broke down and remained pretty much dead thousands of dollars (and years) later.

I bought a great Toyota minivan here. They called me after I put in an inquiry with the website…read moreCarGurus, where they had advertised. I appreciated that they showed professionalism in following up. The minivan had records of prior extended warranty plans, and the Carfax report had lots of dealer maintenance. Before selling me the car, they replaced brakes front/rear, along with an oil change and new wiper blades. I guess the maintenance was to pass inspection, though it appears they went above and beyond. I was worried the car wouldn't be ready in time the following day, but that proved to be unfounded as everything was prepared when I arrived. Frank, Diane and Karen were all very helpful and great to work with. Can't really say how/why the other reviews are bad but we had a superb experience. I wish you the best in your search for a great used vehicle -- I'm hoping you have a great experience like we did!

Last year I went looking for a car w my mother and we were absolutely taken advantage of. I was…read moresold a 2016 Chevy equinox with engine & electrical issues, I picked up the car on Saturday and Sunday morning the car wouldn't start. Against better judgment I kept the car & it lasted a year before it started smoking from the exhaust!!! After to speaking to a few people they have similar stories so DO NOT BUY CARS HERE!

We just bought a used Toyota Camry from Rockland Motors. It was a great experience. Everything went…read moresmoothly, thanks to Diane and Marlon. They explained everything in detail and answered all of our questions. When we discovered that the car didn't have a user manual, he immediately ordered one to be sent to our home. We were satisfied with every aspect of our purchase and would not hesitate to buy our next car from them.

At the end of November my Audi died on the Jersey Turnpike. It was a terrible ordeal and when I…read morefinally was able to make it home I knew I had the daunting task of having to find a new car. While I thought there would be many places open on Black Friday, I was wrong and I ended up stumbling upon Rockland Motors after two failed attempts at locating an open dealership. Either way, it worked out exactly how it should! This is a family owned business, and the people here treat you like it. Marlon was so kind and helpful and really made this stressful situation, so much less of a pain! I got an amazing car and couldn't be happier that I found this place. Thanks again!!

Terrible, service department. They told me the repair (a factory recall) would take an hour, maybe…read morean hour and twenty minutes. As time passed, I asked for updates several times and got repeated promises. After THREE HOURS AND 50 MINUTES I finally got my car back. I would never use them again for service unless my car broke down in front of their building and my phone wasn't working.

Service department is extremely short, rude, and will not give you a clear answer on anything.read more

George is the best! I picked up a catering order for a family party and the cheese sauce from the…read moremacaroni and cheese leaked all over my cloth seats and into the crevasse. His guys cleaned my car and I can't tell anything was split. 10/10 recommend!

A A great…read moreexperience! Knowledgeable, skilled and very professional in all regards! I strongly recommend Hi Tech Detailing to anyone wanting to approve the appearance of their car or truck. These guys will make it shine!

amazing service, price and staff. great waiting area and showroom.read more

I recently purchased a 2014 jeep grand Cherokee. I live out of state so it was important that I was…read morehappy w/the deal before making the road trip. I worked with Ken Campos and he was very helpful in getting me information, answering all my questions and making sure I received the best deal possible. Once there the transaction went smoothly, it didn't take hours like it usually does. I got there late on a week night and Ken and Jay both stayed to make sure I was taken care of. Ken stayed after hours and took the time to show me and explain to me all the features on the vehicle. The vehicles are clean and there is a good selection. I would do business with them again.

Alon from Enterprise in Bardonia went above and beyond for me, came in early just so I could get to…read morethe city for my treatment on time. He was so kind and went the extra mile for me. Great place with great people especially Alon.

I got no help what so ever, I was told that the policy change when that is not true I had to go all…read morethe way to New Jersey for them to help me and give me great customer service