The install was great. However, we were quoted thousands less than what we actually ended up…read morepaying. Roughly 6k more. On top of that, they lost our insurance check, didn't tell us for months, so install didn't happen until the following year. When we asked for a budget breakdown to turn into our insurance company, Shanco ignored us and proceeded to tell us to just pay. They were supposed to do roof, gutters, and screens. The insurance company even gave us an additional 3k to cover our fence. Well, Shanco, took all the money for a roof and gutters. In the end, we paid over 23k for a roof and gutters. Oh yeah, and if they tell you, youll get military discount, that's a bold lie. I wouldn't recommend this company to anyone, especially military. We asked other homeowners around us who was getting their roof done, they paid half of what we had to pay.

The company was efficient and responsive. Christian, Chad and the staff were easy to work with.read more

Outstanding service and quality work. The roof replacement…read moreprocess was incredibly smooth and efficient. The team demonstrated excellent professionalism and attention to detail, ensuring everything was completed to the highest standard. I appreciated their clear communication and commitment to getting the job done right the first time. My new roof looks fantastic, and I couldn't be happier with the outcome! Highly recommend their services to anyone in need of reliable and high-quality restoration work. Bill Menoutis, Project Manager, was easy to work with and made the project a complete success with no problems.

Bill is a great salesman. It was after the sale that the service went down hill. We were not kept…read moreinformed of the status of our siding replacement. I had to contact them on a monthly basis for an update. I understand supplier issues and weather delays but communication is key. There was no communication unless I initiated it. We started the process in November. The project did not start until April. The materials were to be unloaded on our paved driveway. Instead it was unloaded on our freshly sodded and seeded grass. Our contract included new shutters. The old shutters were put back on the house. This was brought to Bill's attention during the process. The shutters were never ordered. We waited another 3 weeks. The wrong size was ordered. Another 3 weeks for replacements to be delivered. The outside light was not working when the crew left after the first visit. We waited a week for someone to fix this. Before the job was completed, Bill sent a job completed letter to our insurance company. We were asked multiple times by Revival for final payment before the job was completed. I'm happy with the final project. The crew did good work. However, due to the process, I would not recommend.