I made the mistake of calling Plumb Line back to install a vanity on my second floor the following…read moremonth of writing my original review. THEY FLOODED MY HOUSE. I ordered a vanity that had three wide, sliding drawers.Kevin informed me that the piping would need to be altered for it to fit properly. I paid for him to change the piping within the walls, alter the vanity so that the drawers would fit, and he also installed new shut off valves and altered their location. After he removed the original vanity and piping, nothing remained that wasn't installed by him. His failed installation resulted in my entire two-story home flooding and my family being homeless for over 6 months. It has almost been a year, and we still haven't recovered. Because the business wasn't picking up the phone at the time of the incident, I called my insurance company. Afterward, Kevin verbally admitted fault and offered to pay me partially for my insurance deductible in front of a witness. I had enough sense to decline his offer, but he admitted fault nonetheless. Nearly a year later, he's changed his entire story and is pretending to not know anything about the incident. If I were reading this review, I wouldn't need much more information to put this company on a list of businesses not to use, but just in case you do: Are you willing to risk your home suffering damages that cost hundreds of thousands of dollars? Are you willing to risk having to live in nearly a dozen different hotels, motels, and apartments within 6 six month timeframe? Oh, and imagine doing all of this during the height of COVID-19. Stay. Away. From. This. Business.

Responsive, speedy service. Extremely professional and get the job done right the first time…read more Recommend highly!

do yourself a favor and steer clear of this company! not only does the never answer the phone but…read morethey tried to rack up charges on you that are unnecessary and will ignore your questions and calls intentionally so that they can continue to add late fees to your bill. Apart from that, they have absolutely no idea what they're doing and the owner , justin , has absolutely no idea how to run his company. They will have to come back five times to fix the same issue because they don't take enough time or care to fix it right the first time and they overcharge you crazy amounts!! WORST RAN COMPANY IVE EVER SEEN. All they care about is how much they can get out of you.. sad.

We contacted Advanced Plumbing due to a sewage smell in our basement. They arrived 2 hours late,…read moreafter they called me multiple times to confirm the appointment window, but never called to indicate they would be +2 hours after the appointment time. They quickly identified the smell was a dry drain and had me pour water into it. They spent less than 5 minutes in my home. This cost me $190.00. - $120 for labor (???), $60 for the trip, and $10 for supplies. $190.00 for a plumber to be +2hrs late, spend 5 minutes in my house, and for me to put water down my drain. They didn't even take a tool out of their truck. DON'T WASTE YOUR TIME OR MONEY WITH THIS COMPANY.

good communication, professional. Offered up front pricing and explained billing. Was available…read morewith my work schedule. Will use again

I wish I could give 10 stars! Very professional, work done was outstanding! Very respectful to me,…read moremy home, and the importance of my needs! I would recommend Mr. Clark to anyone with plumbing needs. I am already making my list for future projects! Thank you so much!

Dave replaced our shower/tub system. He was reasonably priced, quick to communicate, and did a…read moregreat job! I'll call him again for any plumbing jobs.

Bottom line, if you need plumbing work, go with Dave. Lots of options in RVA, but Dave gave the…read morebest advice re repair or replace, he had the most reasonable price, he responded quickly to all communications, and he accommodated our schedule. We had a toilet that needed repair, and after one quick visit, it was repaired good as new. Thanks!

I used Keil for HVAC yesterday, the hottest day of the year (5/19/26). Both my units were not…read morecooling. Camron arrived and quickly diagnosed, added lots of Freon to both units. took the time to check everything and we were up and running. nothing but honest talk and great work. the price was very fair so I highly recommend this company. Dennis Midlothian, Va..

Guy came out replaced a valve and pressure gauge, but never refilled or flushed boiler so I was…read moreleft with the same water harm problem. He was in a rush to get home and get to dinner. WILL NOT USE THESE PEOPLE AGAIN.

Noah comes quickly, works efficiently, and solves problems in an old house! I have had them here…read moremultiple times (an old house remember?) and would recommend them to anyone looking for a good plumber.

If you want the short version: Flinn's Rooter Service is one of the best customer experiences I've…read moreever had with a service company and I don't hesitate in recommending them. If you want the long version keep reading... We had an amazing experience with Flinn's. They were recommended by another plumber due to the need of special equipment to unclog our main sewer line. We contacted them late in the day and were contacted right back and were able to set something up that night for the very next morning which we were thankful for. Jay came out and began looking at our problem and pointed out a water damage problem the clog had caused that we likely would not have noticed until it had done some pretty bad damage. Jay discovered what the problem was and while we had originally called for a main line clog, he let us know that the problem was likely more isolated which ended up saving us some money in the long run. We really appreciated that honesty versus charging us for work that didn't necessarily need to be performed. The very next day the owner reached out to me via text to see how the issue was going and told me to keep in touch about it. He followed up several times after that to make sure everything was okay and even answered a couple questions that I had. You just don't get that kind of customer service at most businesses anymore. We have full faith in Flinn's and will certainly use their services in the future if needed. Thank you Jay, Noah, and team!

We had a broken sink disposal right before the weekend, and Alec from Big Boys Plumbing came…read morethrough in the best way possible. He was honest, efficient, and had the job done in no time--even though it required a trip back to his shop for a part, all late on a Friday afternoon. The pricing was very competitive, the work was top-notch, and Alec's professionalism stood out from the start. Couldn't recommend him more highly. Fabulous experience from start to finish!

I am thrilled with the job they did for us. They did exactly what they said they would do, in less…read moretime, and under budget. This was after another company goofed up the job first. We had a water main break on a Saturday while out of town. A relative was able to shut off the water to the house until we were able to get home. Long story short, DH found USA Pipe Repair, a small family owned business, who was able to deliver a quote, get Miss Utility to come out and locate the underground lines, obtain the needed permit from the County and drill a new water pipe without tearing (trenches pipe repair!) up my yard and restore water service to my house all in the same day! The entire drilling process and reconnection of water took less than 2 hours! Amazing! We are delighted with their work and with commitment to restoring our water service as quickly as possible and without tearing up my yard and driveway to do it! They worked us into an already busy day to help us. You just do not get that kind of commitment from many companies.

This is a fantastic company that went above and beyond my expectations. First of all, they…read moreanswered my call and advised that they could be out to clear the drains that same day. 2 hours later, Cody and his assistant are at my house readt to work. They were very professional and polite. Taking off their boots before coming into the hojse showed that they care about their customer's property. They explained what they found and what they needed to do. Cody and his co-worker worked together and got the issue cleared up with their Jet-Wash. They cleaned up after themselves. The price was very reasonable for what they did. I will recommend them to anyone!!