Great selection of products and great and very helpful staff. I would 100% recommend this location.read more

Cody helped me find the tank I was looking. Apprecate the help! Going through the help app and cody…read morehelping me was able to save 25%

Mike is awesome! He is knowledgeable in which products to purchase and not just like "oh this one"…read more. He explains everything thoroughly and made me feel confident in trying cbd for the first time!

The owner was super nice & informative with ALL the products. The prices are great & so is the…read moreselection of everything. The samples are a plus! My new favorite place to get my CBD products from!

I recently purchased a Puffco Peak from Cloud Factory Vape & Smoke for $420. After the purchase, I…read morerealized the same item is listed online for around $220 on multiple websites. Yes that's on me for not checking, however, I didn't expect a 100% markup. I returned to the store within 10 days to either request a return or a price match. I was told to come back at a specific time when a manager would be available. Since I couldn't make that time, I called the next day and confirmed a manager was present before going back in person. For context, the product was unopened in its original sealed packaging with the original receipt and form of payment. After making a second trip, I was given multiple conflicting explanations after being told to return for the refund: first that they couldn't price match because the item was out of stock online, then that too much time had passed (despite it being under 10 days), and finally that their system wouldn't allow the return at all. Customers should not have to make multiple trips only to receive conflicting information and no resolution. The inconsistent communication and lack of clear policy or escalation options made this a very frustrating experience. I would strongly recommend comparing prices before purchasing any products. I'd appreciate someone from ownership or management reaching out to resolve this.

Everything. It's Awesome!! Service is amazing. Best selection and in stock All locationsread more

cool store. cool products. Staff is pretty mug and rude -…read morenot very welcoming and it's sad. The other stores are great and I haven't had any issues but this one ... just not alright. Plus the first time I went the charged me wrong and I never even got the money back from that. just not this supernova smoke shop.

Kassie was a good help today . Was able to find what I…read morewanted and not disappointed ! Would recommend location

One of the best in the game!!! Brandon is extremely helpful and very knowledgeable of the products!read more

Great customer service. Clean establishment. Professional staff. An abundance of great selections…read moreno matter what you are looking for. Highly recommend

Chloe is my girl! I live in the middle of downtown and I…read morehave No problem driving out of my way to this particular Smokerz Paradise bc of the quality of service I receive from her EVERY-TIME There are over a dozen vape shops and even other Smokerz P's significantly closer to me but.. I don't mind the drive when I consider the service If it wasn't for the kindness.. the patience and the quality level of HELPFULNESS delivered by Miss Chloe I wouldn't even bother Plus! Tonight I just so happened to stumble in on while they were having a badA sale on some LEGIT vapes- I walked out with FOUR vapes when 9x out of 10x i walk out with only ONE (girls gotta mind her budget ‍) But I scored tonight and capitalized on their epic sale on V-PLAYs ($9 each while supplies last yall! Hurry up and Get in there!!!

Guy wasn't helpful. Just watched me like a hawk as I was looking around the store. Gave get your…read moreshit and get out to be honest. Won't be coming back. Which sucks because I love smoker paradise.

I came in to this shop during the Canna crawl event they recently took part in. The store was clean…read moreand the vibe was chill. I loved the customer service and the guys energy when coming in we were greeted and told about to deals they had going on and that they did comedy nights there too, now that was super cool. I definitely want to come back and check that out.

Owner did whatever he can to help me out. Will recommend this place for the necessities if you are…read morenear. Seems to have a fairly wide selection for every person out there. The item I got was slightly marked up from other places but it was near and unavailable at other stores. Appreciate the help anytime.

Well, definitely consider coming back here when in the area would recommend anybody that is looking…read morefor that perfecHad a good experience everybody was friendly, and the products were amazing