Has potential but standing writing this review with Rock Wall, bumper cars, sky rider ropes all…read moreclosed. Was told to wait 5-10 minutes but going on 20 & still all closed.

Employees were teenagers. They were unkind and the bumper carts took 2 hours to open, and when they…read morefinally did, they said it had to "charge". They literally drove the bumper cart back to the station and it looked fine even though they said it needed "energy". And here's the thing, the platinum pass wasn't worth it. Most the things were inconvenient, or just broke. The teens were more than just exasperation and annoying. Laser tag was no good either. They kept the straps even though they didn't work. The lady was not helpful and just told us to check if it was and barely even helped us with whatever we needed. It felt vexatious. Kids seemingly broke the rules yet the team members didn't care. They literally watched them do it and enforced zero rules about it. No thank you, no greeting, just them with a straight face just not even caring about anyone or anything. The place is good, and fun too, but the employees are aggravatingly unhelpful, and they seemingly let the staff just do this? Please, no.

Lots of fun activities to keep the whole family occupied. A parent will definitely get their heart…read morerate up when you visit this establishment, I mean from the different trampolines to the mini obstacle courses the place provides is awesome.

Be aware if you sign up for a membership that you can not cancel online. You must go into the…read morefacility to cancel and then you are charged $22 to cancel the membership. Unless you are certain you will use the membership often, you are most likely better off to pay for each visit. I've basically spent over $150 for the one time my son jumped because I had to go to the facility to cancel the membership. Buyer beware.

Came today for Logan's 12th birthday and I have to say I'm impressed. It was well taken care of…read more The staff working were attentive and safety focused. We definitely will be back!!

Great place to take the kids. 4 stars Because their food service wasn't that great. Other than…read morethat, the kids had fun and the price was fair for what they offered.

I'd say everything was great till my 18 year old was playing with my Down syndrome 3 year old and a…read morestaff yelled at him to get out of the little kid area. They had no tolerance for kids with special needs. Edited: That was a parent, not a staff, so I'm shocked but also relieved. I spoke to the staff, they apologized and got involved very quickly. I just never imagined another parent would be going directly to yell at my child and not going to a staff for assistance. The girls who work here are trying so hard to run around and pick up toys and keep all the Patrons happy, We will be back, worth the drive from the greater memphis area.

From the owner: We Rock The Spectrum Jackson provides a fun, safe, and inclusive environment for all children! We…read morehave open play that includes swings, climbing wall, zip-lines, trampolines, arts and crafts area, and many more sensory items!

Wish I could give zero stars. The management there is absolutely horrible. There are at most 4…read moreteens running the whole building while the manager is no where to be seen. More than half the games are broken or one of the workers are "working" on it. To me it seems like the manager makes them clean it to make them look busy. The manager(s) need to do better. Leaving what looks like high schoolers to run a large arcade/bowling alley is crazy. Will never come back. Do better.

This was our second visit to event zona and it was awful. The staff was more worried about playing…read moreon their phones that being helpful. It was a Thursday night and there was hardly anyone there. My kids who we all fairly young. One who was 6 and never played razor tag before and the guy didn't even show him how to do anything. Then their arcade games weren't working. To me this play is very over priced for the service and quality of products.

Ruined my child's birthday!!! Went on a weekday in the afternoon with a small group of respectful…read morehomeschooled boys. We were almost the only people there and the rule enforcer staff made it their mission in life to correct the boys in our group. The staff glued themselves to only our group as if these were bad kids that needed extra watching. They blew their whistle or verbally corrected them at least once every few minutes for the hour that we stayed. I was watching the group and they were not doing anything remotely deserving of so much censure. My son was miserable because they were not allowed to have any kind of fun whatsoever. We ended up leaving after an hour with a bunch of very disappointed and upset kids. I spoke to the manager before leaving and she told me, "Sorry, we have extensive rules for each section from corporate." All I can say is that I have been to this location many times and NEVER once seen these corporate rule enforced in such a strict way. We will NEVER come back and I would highly recommend against wasting your money on this location, especially for a birthday!

My family and I went to sky zone to celebrate my aunt and my boyfriend's birthday. My boyfriend has…read morea disability which requires him to be in a wheelchair full time but we would have had no trouble getting him up the stairs as we do it all the time. Upon getting to skyzone we were at the front desk and the worker tells us he cannot jump, looks back at her coworker to confirm what she has said and then says "he cannot jump because he is in a wheelchair." Me and my boyfriend just leave because at that point he's already embarrassed and I'm pissed. The worker was extremely unprofessional and rude. she didn't even think twice to ask if we were able to get him up the stairs or offer any solutions just point blank told him he could not jump because he was in a wheelchair. this type of unprofessionalism disgusts me and I sincerely hope there are consequences.

This is exactly what the area needed! A great, interactive, inclusive place for children! Went on a…read moreSunday morning and at first wasn't busy but definitely picked up about 35 mins into our experience. Lots of fun activities to choose from (rock wall, trampoline, swing options, zip line, etc). They have a Calming Room as well, which is such a great idea! They also have party space, which is fantastic. Place was clean and if something wasn't, just mention it to staff and they take care of it. Staff was nice. I will say the challenge is in how older kids use the equipment versus some of the younger kids. One older child was using the swing equipment more aggressively and going really high, which was hard for younger kids nearby to use some of the swinging equipment without getting hit. Overall it was a good experience and will be back.

3.5 stars for us! Have been taking my 3 kids ( 22m, 3, and…read more6) for several years and we always have a good time! However, the space is smaller and requires you to supervise kids at all times- so dont expect to come and sit and relax. With all the parents and kids in the space it can get crowded quickly and it often feels like you're constantly in someones way. Decent price for all day play, the staff is very friendly and understanding, and the facility is always clean. Do bring socks as they are required, if not they will have you buy some for $2. My 6yo is sadly growing out of some of the equipment, but there are still a few things for him to do and enjoy. Overall, this is a great playplace but would definitely reccomend arriving early before it gets too busy.

I take my children here once or twice a week. I have 3 on a membership. The costs are very…read moreaffordable for a membership -- one off tickets are quite pricey. Buy a membership if you think you'll be here at least 3 times. It will pay for itself. My kids always have a good time here. I've noticed the staff and management are very professional and kind.

My wife and I swung by urban air, trampoline, simply to get additional information. This facility…read morehas tons of different trampolines and lots of different cool attractions and games for kids. They offer different type membership packages for their patrons. Once a membership is obtained, you can bring a guest with you to tagalong at a discounted rate. Parents are not required to have a membership in order to bring your children. However, for a small fee, you can utilize the facility along with them. Additionally, they have a restaurant on site. And from what I noticed, the prices are fairly reasonable. Be advised food and drink from the outside isn't not allowed to be brought in.

Parents beware this location will sell your minor child a membership without a parents signature…read moreand then expect you to pay for the membership or for any visit's your child participated during the trial membership they signed up for.

Know what you pay for when you reach. The website says $17 for 10 but paid $24 plus $5 for the…read moresocks. Can't ask for much for 90 minutes. But my little one made a friend so she doesn't get bored quickly.