There are so many positive aspects to the Lotus, it's a beautiful hotel, in a quiet,safe area,…read moreupscale & very clean. In the large dining area there's a full hot breakfast every morning, with fruit & juice, yogurt, cereal, pancakes or my favorite...the waffle maker. There's fresh hot coffee all day.
The rooms are gorgeous, the beds are soooo comfortable. There's a fridge, microwave and sink in the standard rooms, along with a table and chairs. If you order food, the staff will give you plates & utensils. The rooms are huge, lots of space, a flat screen tv & free wifi. There is a large laundry room with 2 washers and 2 dryers that work well, which is a true plus.
There's a heated pool and a hot tub.
There's a large flat screen in the social area, which has plush chairs, sofa & fire place.
Out back there's an adorable patio, complete with 3 nice gas grills, tables & chairs, it's a good sized area. If you use a grill, again the staff will give you utensils and dinner ware. It's especially nice the way the patio is mostly enclosed by walls and trees, which blocks the wind but the sun has lots of access. The landscaping around the hotel is so pretty, there's a golf course out back. It is truly an incredible place to stay.
It truly is a swanky place to stay, but what makes it absolutely the best, is the staff. Genuinely kind people, from the helpful kind people at the front desk, to the housekeepers, maintenance workers, landscapers, the shuttle drivers (Sonny is fun, upbeat, always smiling, caring & very quick witted, Sonny will say something to make you smile, laugh & brighten your day.) Robert, is a saint, works long hours & is still around when he's not on the clock. Robert pays attention, learns everyone's name & gets the shuttle riders to get to know each other. Robert goes the extra mile and then ten more. I truly feel he doesn't do his job just to make a living, Robert does his job because he loves people. His objective is to help people who are fighting cancer & help their care givers & family too. Robert helps in too many ways to mention them all, there is just so much he does for so so so many patients, but the nurses always told me he stopped in to check on me when I was getting my chemo. I was always sleeping when he stopped, but when the nurse would tell me, it touched my heart. It made me feel cared about, safe. My chemo was always late in the day and would end long after the shuttle stopped running. The Lotus & Robert made sure I got a ride back. The stress and anxiety that Robert & Jun spared me after chemo was priceless! That's the level of kindness & so much help, it's absolutely priceless.
I want to thank Jun, you are an amazing, talented, intelligent, sweet man. Thank you for coming to get me after chemo, you have an infectious smile and you're calming, you are such a supportive, helpful, thoughtful, caring, genuine person. You would ask if I had eaten, not everyone would think about that.
Jun, there were so many times you made me smile, and times you made my day the best.
The times you sang were awesome. My favorite time you sang, your family had a dinner for your Dad's birthday. I came out in the lobby & there's kids every where. I adore kids & they were every where. 2-teen, each polite, happy. You insisted I come meet your family (which warmed my heart & I felt honored to have the chance to meet your family.) On my way back to my room, you asked if you could sing a James Taylor song for me. It was just us and you cover James well. I was there alone, you knew that. So you shared your family & food with me & then sang incredibly a song from one of my favorite singers, you knew that too.
Thank you Jun! You're kindness is genuine.
Thank Everyone at the Lotus! You're family, not just an amazing hotel!