I recommend coming to this smoke shop, because there is a gentlemen named Oliver, that offers great…read morecustomer service. Oliver is friendly and polite. I was having a bad day yesterday and Oliver made it better. Pros: ll a lot of parking available ll Oliver has dreamy blue eyes ll great prices ll clean store ll a variety of products I like coming here, because I feel welcomed. Thank you Oliver xoxoxo

Walked in, the guy didn't walk out of the back right away. He finally came out & asked what we…read morewanted. We said "we're just looking around." He kept rushing us. He didn't know the products & had a lot of attitude. I asked how much the geek bars were her said "$20-25." I asked if he had all the flavors & he said "we don't have all the flavors" and then just stared blankly. He didn't give us for a torch we wanted, but did charge us for another item we didn't want. We paid cash & as he charged us, it seemed high, & I saw an item on the counter & said "did you charge us for this too?" He said "yes" & when I told him that I said "I actually didn't want it." He said "I literally can't do anything, I can't return it." I asked "even though I didn't want it & I didn't even walk out of the store?" & he repeated "I literally can't do anything". So rude, unprofessional, & not helpful. Will not return here again.

If you smoke, you need to go visit the boys at Vanowen smoke shop…read more No matter what you smoke they have what you need. Friendly staff, great variety of products, amazing hours. What more do you need from a smoke shop? Nothing!!! I'll never go anywhere else.

The worst customer service ever!! This place deserves a 0 star. Can't believe this place is…read moresomewhere I used to go. I have never been treated so nasty over a phone call because the woman worker didn't feel like answering questions. I'm trying to support a local smoke shop and she gives nasty attitude because I want to know some stuff about the items they clearly sell. One day they sell something and another day they act like they don't have anything. What kind of business is this DO NOT SPEND YOUR MONEY HERE. Go somewhere else TRUST ME so many better smoke shops with nice people who want to help!!

This shop is one of the best!! I pulled up one night and it looked like he was closing shop but he…read moreopened it back up just for me. The owner is so kind and very attentive to your needs and budget.he's got everything you could ever need (and of very good quality).

This shop may not be the biggest and it's tucked away in a small strip mall but it shouldn't be…read moremissed. I vape and the selection and prices both are terrific. All the other items can be found, inexpensive to more collector level items, The real treasure to be found here though is the service. An owner who's been in Buisness a decade and Buggsy, the store mascot. Yes, a beautiful and sweet dog is the bonus when you shop here for your vaping and smoking needs. With so many vape and smoke shops it's nice to know there is actually the friendly neighborhood kind, this is the one.

i would give more than 5 stars if it were an option. Albert is so nice, they have every single…read morething a smoker needs. 100/10 the best don't go anywhere else !

I would recommend this place for sure I saw good stuff and good prices I really love it!read more

This guy was so helpful... I'm not sure why there are any negative reviews. He seems to be such a…read moregood guy and the carton of cigarette prices were great.

Horrible customer service. Don't buy from this place. I tried supporting a small business and made…read moreit a point to buy from this store even though the product I buy is sold everywhere. I've been coming here to buy disposable electronic vapes for a few months. now there's been two occasions where the vape I purchased was defective. The first time he was reluctant to exchange it, but did. The second time he said, it's not his problem. The product appeared to be working fine when I tested it in the store, but I quickly realized that it was not working properly. This electronic vape usually last me several weeks. This one is almost empty after only using it this weekend. The battery isn't charge and it's burning after I inhale wasting the juice inside. Don't buy from this place if you expect customer service.

They have a fantastic selection here--especially glass water pipes, glass smoking pipes, and glass…read morehookahs--and the quality is superb.

Five star smoke shop. I was greeted warmly as soon as I walked in, and I was pleased with the…read moreextensive selection of products. All I needed was a replacement downstem and they had whatever size I needed, and they even had a variety of tiers. They had top-tier but I didn't need top-tier, but I appreciated that they had options. I went with a regular replacement downstem. Priced very competitively. Extremely reasonable prices. This shop is as good as it gets. I will be coming back for any more replacement glass when needed. Five stars five stars five stars.

Will be Checkin on the reg to this place' you don't even know if you missing this spot' they have…read morehundreds of flavors of PYNE pods that they have in a menu format to you to choose from' they def' got ones I've never tried & jus goes to show they always got fresh ones to choice from, not like all these other ones that jus sit around and go pad.. def a GEM it's definitely worth the drive from Valencia not all that bad n worth the drive if u need to reUp every month....

Been coming here for a while now and they always have what I need. Just ask For PJ she's very…read moreknolagable in all areas and has a great attitude to keep the customers happy. Thanks guys

Used to work in the are Instar is a great place. Eric is really personable and kind and extremely…read morehelpful. They have really great selections. However did come into the smoke shop and a gentleman by the name Malique was working at the time and he is a bit cold and wasn't too helpful with some of the questions I had about the selections I was considering purchasing and wasn't very friendly. other than InStar Smoke is great

My new favorite smoke shop. They always have what I need and the guys there are very friendlyread more