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    SkyMiles Transport

    5.0 (1 review)
    Open Open 24 hours

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    Services - SkyMiles Transport

    Car towing

    Motorcycle towing

    Flat tire repair

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    2 years ago

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    Todisco Towing - picture taken an hour after tow

    Todisco Towing

    (130 reviews)

    East Boston

    I recently had a car towed to Todisco. It arrived about 8PM, and I went to pay for it about 5PM the…read morenext day. On top of tow fees, Todisco charged me $117.70 in "Certified Letter" fees -- two charges of $58.85 each, purportedly for notification letters sent to the registered owner and lienholder. I was told that anyone who does not retrieve their vehicle before midnight on the night of the tow is automatically assessed these fees, regardless of whether they retrieve within 24 hours. Why This May Be a Class Action Lawsuit: certified letter fees do not appear anywhere in the authorized charge schedule under 220 C.M.R. § 272.00 or M.G.L. c. 159B, § 6B, which govern maximum charges for MSP-ordered involuntary tows. The Massachusetts State Police Consumer Guide to Towing explicitly lists every permitted charge and certified letter fees are not among them. This appears to be a systematic, policy-driven practice -- not an isolated error. I have identified at minimum three BBB complaints against Todisco describing the identical charge, including a March 2026 complaint from a woman whose car was towed during a medical emergency and who was charged the same two certified letter fees when she retrieved her car the following morning. The charge amounts are identical across complaints ($57-$58.85 per letter), strongly suggesting this is automated and company-wide. Todisco operates under MSP towing contracts covering multiple locations (East Boston, Roxbury, and Salem, MA) and is one of the larger MSP-contracted operators in the region, meaning the potential class suit could be substantial. I no longer care about my $117. Instead, I care whether this company is extorting residents of my neighborhood. If this has happened to you, should my case have been taken up by a local firm, there will be information for plaintiffs out there by googling. Consumer protection laws in Massachusetts allow for treble damages. If found liable, Todisco will be responsible for triple the amount taken. They likely estimated that the fee of $117 is not high enough for any one person to pursue this. They are wrong.

    Todisco damaged my vehicle while it was on their lot a month ago. They offered to pay for the…read moredamage but after I sent them the estimate they cut off all contact with me. I have called and texted their employee Matt multiple times with no response. They damaged my property, gave me a bunch of chores to do and chose not to fix the problem that was entirely their doing. They didn't even waive the storage fee for a 6 hour stay in their dangerous lot. The kid they have running the front desk is extremely rude as well. If you're telling a customer "not my job" multiple times while delivering news that your company did 4 figures of damage to their car you're not doing a good job.

    A G Quealy Towing

    A G Quealy Towing

    (70 reviews)

    I can't say enough wonderful things about Laurie at Quealy Towing! From the very first time she…read morehelped us, she was incredibly kind, professional, patient, and genuinely concerned about making sure everything went smoothly. After my daughter's Jeep was involved in an accident, we needed to have it picked up from her apartment and transported to a body shop. I reached out to Laurie, and she was so gracious and accommodating. She made the process incredibly easy and kept us informed along the way. What really stood out to me was how willing she was to go the extra mile. When they arrived at the repair facility later in the day and were unable to leave the Jeep there because of the facility's delivery hours, Laurie and the team didn't just leave us trying to figure it out. They took the Jeep back to their yard for the night and then made arrangements to redeliver it the following morning. They also made sure the key was properly handed over and kept me updated throughout the process. In what has otherwise been a very stressful situation, having someone as kind, responsive, and dependable as Laurie made such a difference. She truly treated us like people, not just another towing job. Thank you, Laurie, and the entire Quealy Towing team, for taking such great care of us and our Jeep. You went above and beyond, and we are incredibly grateful! If you need a towing company, I highly recommend Quealy Towing!

    DO NOT USE THESE HACKS. THEY WILL RUIN YOUR CAR. They will make you wait or retrieve your car the…read morenext day the owner is a thief charging $285 for a tow.zero rating

    SkyMiles Transport - towing - Updated September 2026

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