I had such a great experience at Todisco thanks to Jodi. From the moment I got there, she had a…read moresmile on her face and was so kind, patient, and knowledgeable--it made a stressful situation feel so much easier. Sonny, one of the tow truck drivers, was also amazing and took the time to reassure me that everything was going to be okay, which really helped calm my anxiety. Todisco clearly does an incredible job hiring genuinely good, caring people. I'm so grateful for the experience!

I recently had a car towed to Todisco. It arrived about 8PM, and I went to pay for it about 5PM the…read morenext day. On top of tow fees, Todisco charged me $117.70 in "Certified Letter" fees -- two charges of $58.85 each, purportedly for notification letters sent to the registered owner and lienholder. I was told that anyone who does not retrieve their vehicle before midnight on the night of the tow is automatically assessed these fees, regardless of whether they retrieve within 24 hours. Why This May Be a Class Action Lawsuit: certified letter fees do not appear anywhere in the authorized charge schedule under 220 C.M.R. § 272.00 or M.G.L. c. 159B, § 6B, which govern maximum charges for MSP-ordered involuntary tows. The Massachusetts State Police Consumer Guide to Towing explicitly lists every permitted charge and certified letter fees are not among them. This appears to be a systematic, policy-driven practice -- not an isolated error. I have identified at minimum three BBB complaints against Todisco describing the identical charge, including a March 2026 complaint from a woman whose car was towed during a medical emergency and who was charged the same two certified letter fees when she retrieved her car the following morning. The charge amounts are identical across complaints ($57-$58.85 per letter), strongly suggesting this is automated and company-wide. Todisco operates under MSP towing contracts covering multiple locations (East Boston, Roxbury, and Salem, MA) and is one of the larger MSP-contracted operators in the region, meaning the potential class suit could be substantial. I no longer care about my $117. Instead, I care whether this company is extorting residents of my neighborhood. If this has happened to you, should my case have been taken up by a local firm, there will be information for plaintiffs out there by googling. Consumer protection laws in Massachusetts allow for treble damages. If found liable, Todisco will be responsible for triple the amount taken. They likely estimated that the fee of $117 is not high enough for any one person to pursue this. They are wrong.

Good day! This is the worst company, they are rude and ignorant. They have damaged by bamper of my…read morecar and refuced to do anything

They are the worst........My car was towed 3 weeks ago and went to pick it up today and was told it…read morewas junked. The registry of motor vehicles did not have it on file that the car was junked, they had the title as active. They are rude and ignorant, can not be bothered to answer any questions and hung up in my face.

My son's school laptop is missing out of my mom's car and I called to ask about it and they hung up…read moreon me. Told me they nothing to do with it. Told me he's been working since 7am. Told me to stop talking before I even finished asking him a question. I mentioned how impolite he's being and he even acknowledged it and kept on going. I called back and he was even more rude and hung up again. I called back and asked if I should come back with police and he said I can do whatever I want and hung up again. The office that inventoried the car also wonders where it is. I'm hoping the person that took it "finds" it and does the right thing. That will save me from having the school track it on Monday.

If you're in need of towing G-J is your best bet…read more They must have 100 maybe a few hundred trucks. Regula tow trucks flatbeds container trucks you name it 18 wheelers the works. They can handle anything from towing a motorcycle to a tractor trailer with a full load. I Give G-J a Solid 5 Stars.

From the owner: Emergency towing battery service car lockout car towing fuel delivery tire change junk car removalread more

Tried calling to complain because one of the trucks driving in Gardner MA on January 19th almost…read morehit me twice. Ran through a yield sign in a rotary causing me to have to slam on my breaks and swerve last minute and then proceeded to merge into me with a turn signal. Also almost hit several other drivers also. License plate was X72417.

We call this company at 7:39pm today for a lockout they gave me a quote of $65.00 ETA of 45…read moreminutes, I called back after an hour of waiting and nobody would answer the phone. 2 hour waiting had to call an Uber and leave my car.

Came quickly! Were very helpful and responsive. And for a great price! I'm very glad they were the…read moretow truck near me!

Christian and his brother JJ were helpful and responsive, and when it turned out that my daughter…read morehad already engaged another tow company, they were very gracious.

Johnathan was INCREDIBLY helpful after my tire got popped! I was tired and alone and nervous but…read moreJohnathan arrived like a super hero to tow my car! He was so kind and made the drive feel like a car ride with an old friend, rather than a random creepy old stranger. He reminded me of my brother making me feel comfortable as a solo young woman! Kudos to that young man's mother he was raised right!! His company should be proud to have an asset like him. Pricing was fair too!!

At 2:00 AM, I contacted AAA for a tow service. A qualified tow truck arrived within an hour. The…read moredriver was exceptionally friendly and efficient. Since I was towing my car to a different location, I was informed that a toll fee would be applicable. The representative from the office promptly contacted me via phone, maintaining a friendly demeanor. I made the toll-fee transaction over the phone without any difficulty. Overall, the experience was highly positive.

Emailed 114 Auto Salvage on a Sunday to check into junking my vehicle with a blown engine. I was…read moreshocked to get a text message that same day, on a Sunday, letting me know they would gladly come out Monday to pick up the vehicle! Monday had a couple of hiccups, so the schedule didn't work, but first thing Tuesday they contacted me and the tow driver let me know exactly when he would arrive. Met with him, went through the paperwork, they took away the vehicle! Easiest transaction and very satisfied! THANKS! KJD, North Andover, MA