Humanly and great service. Spent little time in the lobby and got the best service ever!!read more

Great service, quality and value. Customer service was great and the level of professionalism is…read morecertainly high. I needed a fuel pump and they took care of my car. Expensive, but the white glove customer service is well worth it.

This place is amazing. I was referred to them by a friend who had work done on their car here. My…read morecar was side swiped while I was at work. I brought it to John's Auto Body and they made me feel like family. From the receptionist who took my call all the way up to the owner who was ACTUALLY there and working. He took good care of my vehicle and even threw in a detail of my vehicle once it was done. 5 stars ALL the way around!

Absolutely great, they repair absolutely perfectly and we got o. And out very easy. I recommend.read more

If I could rate this place into the negative, I would. I'm writing this review because people need…read moreto know what kind of shady nonsense goes on at this body shop. I'm a woman, and I trusted this shop to do the job right. Big mistake. They charged my insurance company for work they didn't even do. I had LED headlights installed that I personally bought from O'Reilly's. When one of them went out recently, I went to warranty replace it--only to find out the shop NEVER INSTALLED my lights. The ones in there weren't even the LEDs I paid for. Let me repeat that: they took my parts, never installed them, and billed my insurance as if they had. So I had to pay out of pocket AGAIN to replace the headlights I already bought ONCE. When I went back to confront them and asked the guy working there what happened to my headlights, he straight-up told me to my face that he "couldn't find the same ones," and just... decided not to tell me? No call, no update, nothing. Even though I gave them the receipt, which the appraiser approved. Instead, he had the audacity to tell me to "take it up with my insurance company" because they're not gonna do anything. Excuse me??? This place is dishonest, disrespectful, and completely unprofessional. They will take your money, lie to your face, and then shrug when you catch them. I would NEVER recommend this place to anyone--especially if you're a woman who expects to be treated with basic decency. Run far away. This is NOT the shop you want to deal with.

About a month ago as I was pulling into the Dedham public parking lot, My right front tire hit a…read morecurb that was not painted yellow. The tire punctured immediately and I pulled to a parking spot. I called 911 for road service and they contacted Parkway towing. The driver removed the tire and replaced it with the donut. He seemed to have difficulty tightening the lug nut. I went to Town Fair Tire to replace the tire a few days later. Installing the new tire they discovered that the lug threads had been stripped and they could not tighten one lung nut. My mechanic inspected the threaded part and told me that the entire wheel mounting had to be replaced on that model. I doubt that since they installed the lug nut more than a month they will not take responsibility for damaging the thread on the wheel.

Great guy, great service. Went out of his way to help and got us out of a serious jam. Highest…read morerating.

I wanted to highly recommend Big Jack's Auto Service & Towing. I called him on a Friday afternoon…read moreto help a friend whose car had blown an engine and needed to be towed from it's location and checked out as far as possible repairs. Although Jack was in the middle of his holiday party, he took the time over several phone calls to arrange the towing to his place, something he certainly did not have to do. This was extremely helpful to both my friend and me. He said he would look at the car on Monday and did exactly that. I asked him to let me know the options for fixing the car and the cost. He got back to me promptly on both issues. While the car is beyond repair, given its age, the important thing to me and to anyone reading this review is how Jack stepped up and provided a much needed service quickly. My friend will also need help finding and working with a salvage company, something neither he nor I know anything about, but Jack stepped up there as well to help with that. I cannot be happier with Jack, his business and how much he helped.

Came quickly! Were very helpful and responsive. And for a great price! I'm very glad they were the…read moretow truck near me!

Christian and his brother JJ were helpful and responsive, and when it turned out that my daughter…read morehad already engaged another tow company, they were very gracious.

Bring Your car anywhere but here. Zero customer service they drag you along the whole time. My…read morecar went there 6/8 I didn't get it back until 6/16 all for a new transmission cable which according to the receipt took them 1.9 hours to do.

Shoddy repair work on out of pocket job. Misplaced floor mats and a part not ordered when specified.read more

My tire sidewalls blow up on the way home. Called multiple companies and none were willing to come…read more Suddenly O'Shea called, came within half hour and towed my car home. Safe and sound!!!

Prompt, friendly, helpful, automatically sent me an immediate receipt from my card swipe, but…read morepromptly sent an invoice upon my request. I couldn't ask for a better experience, and that seems rare from a tow service.

Good communication, arrived on time or a bit before we were told. They took care of the problem…read morequickly got the car running. We will refer you in the future.

Amazing guys. My car wouldn't start this morning - they ran a diagnostic to make sure it was my…read morebattery and not my alternator. A jump wouldn't work so they went to the store to purchase the battery for me, then returned to install it. Great patient guys! Will use them in the future and recommend to everyone in the area. Thanks again !!