I have been a loyal customer since 2021, when I first moved to Syracuse. The staff are friendly, always helpful and I have grown to enjoy coming to this local store over the years, especially as it's convenient for me as I live close by. However, this evening, I had simply forgotten my wallet at home, and asked if I could show the cashier my picture ID. I am proudly "of age" and have no problem showing my ID for 21+ purchases, as I have been "legal" for years now. The manager was present and, as expected (its the law of course) responded by saying that I had to have physical identification under the law. I understood and started to make my way out. I also stated that I'm a regular and that I am familiar with the staff, providing a brief description. he then said that he is the manager and that he never saw me. The manager further asked me quote, "If I Was fucking stupid". This was the MOST disrespectful experience that I have ever had at ANY establishment. I am a student veteran who has been a resident of Syracuse for several years, and a loyal patron to my community, and was extremely taken aback and offended by the manager's remarks. Perhaps, my young age or maybe even race gave the false notion that I am to be disrespected. Never at any point was I too insistent or did I disagree with me being refused purchase ( I was literally leaving the store as I was verbally disrespected, mind you) .Lastly he said to "never come back again", as earlier after I was refused purchase due to not having physical ID I stated that I would return with my physical ID/wallet. I did not plan to return after receiving the amount of rude disrespect and simply extremely UNPROFESSIONAL behavior from the MANAGER, as he stated to me what his role was. However, I am compelled to write this detailed review to warn potential patrons before they consider supporting such a disrespectful and rude establishment. I am still in disbelief and shock as I write this review, what an unpleasant, what an unprofessional, downright disrespectful experience! read more