Quick, easy, and convenient. The location is great for anyone living in Milford, Loveland, Terrace…read morePark and Indian Hill. The staff are accommodating. The space is affordable and offers a great place to lock up your valuables.

I have been renting a vehicle sized garage here for 2.5 years and while my initial experience was…read moregood, changes implemented over the past 8 months have me searching for other options. I've received 2 increases in less than a year. When attempting to configure autopayment through their portal, using the exact details copied/pasted from my lease I was unable to establish an account profile because it could not match to a tenant. When I tried going to my unit today, my gate code no longer works and I've received no communication indicating a change, suspension or other issue. There are no employees onsite at any time, and when calling the phone I first had to listen to/decline (5) separate ads for completely unrelated services, at which point I was connected to a chatbot that claimed the business I was trying to reach is not a recognized client. The website is down. This has all the markings of a business that is either heading into bankruptcy or has been sold to a holding company.

Will bill you an extra month when you try to leave. Says they can't stop payment, but sit there and…read moreruns payment early while your trying to close account.

Great service! Very flexible on move-in and out dates which was helpful during our renovation. Felt…read morevery secure and well attended to

I have stored two trailers here for several years. Good value, easy ingress/egress. Never had any…read moreissued given I had outdoor storage.

Highly recommend this place, after housing our stuff in the "climate controlled" units at public…read morestorage and finding humidity and some temperature damage to our items - we were very picky with where we chose next. Milford Self storage, with the indoor climate controlled units were always great. We used them in the summer and fall - we visited our unit often, almost weekly, and the temperature never fluctuated - we are extremely pleased with them and will use them when we need storage again.

Apparently this company is under new management or ownership. I have had multiple storage units…read morewith the original owner for well over 12 years. I accept the price changes, but the recent notification stating that they will ONLY TAKE CREDIT CARDS OR DEBIT CARDS is not the way I do business. I have always been on time with my bank doing auto payments. When I called my call was not returned, when I called again I was very rudely treated. Move if you want to was the general tone. When I asked to talk to a higher management I was told a firm NO. When I ask to have higher management call me, I was also told NO. It has always been very well maintained, but what is next.