I had a very unprofessional and frustrating experience with Dr. Oladunni Boladale. I clearly…read morecommunicated how my medication was helping me, and even showed improvement on assessments, yet she insisted I wasn't providing enough information and needed to "be more focused." It felt like she was pressing me for different answers and then blaming me for any confusion. The way she came across was frustrating and made me uncomfortable. I've never had a provider speak to me like this. It almost felt like I was being treated as the problem, like a child being told to "go to time out," which is not how a professional should speak to an adult patient. Her tone was dismissive and defensive rather than collaborative or empathetic. There was also no follow-through on an insurance preauthorization she claimed to have submitted, leaving me to handle the issue myself. On top of that, my daughter was about to start as a new patient, bringing more business to her practice. Instead of any gratitude or professionalism, I was met with the same defensiveness and dismissiveness, and I ended up canceling both appointments. Dr. Boladale lost two patients because of this behavior. Based on my experience, I would not be surprised if this review is met with defensiveness rather than accountability. I have never experienced such miscommunication or such a dismissive tone from any provider before, and I would not recommend Dr. Boladale to anyone expecting attentive, respectful, and professional care. **Please see the attached screenshots from the "good doctor." I couldn't make this up if I tried!

Dr. Boladale is amazing. She is very compassionate, always going above and beyond to provide…read moreexcellent service to her clients. She is so encouraging not only with her clients but with her students as well, always treating others with dignity and respect. She is a great clinician who is very competent in her skills providing client centered care that is focused on behavioral health. Rather you're a PMHNP student looking for a preceptor or a client looking for behavioral health services, she is able to help enhancing positive life long changes.

Knee replacement went wonderfully. Great staff from beginning to end. The check in was a breeze…read moreand everything right along with it.

Had shoulder surgery. Great staff and care. Highly recommend. Dr Chudik did an amazing jobread more

This is a two-part review to result in a three-star rating…read more Doctor (5 Stars) ================ Dr. Jonathan Meek is a great doctor who takes the time to answer patients' questions or address their concerns. He doesn't come off as one of those money-hungry doctors. He's also the only doctor I've seen to carry around a laptop to keep track of all the patients' information. Billing (1 Star): ================ I've had a few billing issues with Fairview Family Practice before and one today. I usually prepay my copay with a credit card at the time of my visit to avoid messy billing issues. Twice, I've paid a $20 copay but still received a $20 copay invoice about a month after my date of service. When I spoke to the receptionist about those invoices, I would find out that my payment was not applied to my account like it should have and was just sitting in their system! They had to manually apply my payment to my account. Today's billing issue really takes the cake though. I paid a $20 copay on the same day of a prior visit and found out later that my copay should have only been $13 to this facility and $7 to a lab based on my insurance claim statements (I don't get insurance claim statements until weeks after my date of service). I called and spoke to a receptionist named Ashley to get a $7 refund so that I can send the payment to the lab. She was incredibly rude and refused to give me a refund even though I told her: --- My insurance claim statement clearly states "Your Copayment Amount $13.00." --- I spoke to an insurance representative, who checked with someone else internally on my claim, and CONFIRMED that my copay is $13. You know when you're on the phone with someone, and you can feel that he or she is rolling his or her eyes at you? There was a pause in the middle of the conversation, and my eyes were squinting from suspicion. Next thing I knew, she handed the call to some other person without telling me (I think Linda? I forget her name because I was so upset at that point). Linda was the exact same way and repeated the exact same thing as Ashley. In the end when we were getting nowhere, Ashley gave me the phone number to their billing department to deal with the issue. I found out after several phone call attempts that she gave me the WRONG phone number. The one she gave me kept ringing without going to voicemail and eventually hung up on me. When I finally got the correct number, I spoke to Ann from their billing department. She was very nice and stated that she will process and mail my refund. She also agreed that Ashley and Linda should not have handled the matter the way they did and suggested that I just call the billing department directly in the future (of course, now I know). LONG STORY SHORT: - Use a credit card instead of cash or checks to make payments (in case you need to refer back or make disputes). - Call the billing department directly at 630-856-6840 instead of talking to the receptionists. - ALWAYS check your claim statements to make sure you pay the correct amount. Overall, I cannot recommend going to this office until they get their billing together.

The worst medical practice. Whenever you call every time you hear "please hold ". It is impossible…read moreto get an appointment for your emergencies. I called last week because my daughter got sick and they said " we have nothing available until 2 pm"... but when I agreed to come at 2 pm, I heard "....aaaa...we would suggest you to go to the emergency room ". They just don't care about you at all. It looks like they are doing a favor for you, but actually we pay for the service. Don't even consider this practice.

Updated on 01/29/2024 After a billing department employee…read morecontacted me and made an attempt to fix the misdiagnosis-related issue, I decided to update my review. I value the apology and assistance they provided to enhance our experience. I am very disappointed with Darien Immediate Care. I took my son there due to a shoulder injury and he was taken in for an X-Ray. PA Erin Berman read his x-ray and misdiagnosed him having a broken collarbone and dislocated shoulder and informed us to go to the ER ASAP. When the ER doctor read these same x-rays, I was informed that only my son's collarbone was broken, but his shoulder was not dislocated. However, the ER doctor nevertheless was required to take additional x-rays at this point to confirm the diagnosis that the shoulder was not, in fact, dislocated. Therefore, my son did not need to be rushed to the ER and could've received urgent care for his collarbone with a follow up with an orthopedic doctor. As a result, in addition to what this facility billed us, we incurred additional fees and costs for the ER visit and additional x-rays, and spent additional time agonizing over the injury. Therefore, I requested to speak with the office manager regarding my billing, who promised to call me but never did. When I spoke to the billing department, they refused to transfer me to the office manager or share contact information and refused to adjust my bill in any way. While I have no issue paying for medical services, I do have an issue incurring unnecessary additional fees and costs due to the misdiagnosis. If my son was diagnosed properly in this facility, we wouldn't have had to go the ER and he would walked away with a sling, which is the recommended treatment for a broken collarbone. This is also my second negative experience with this facility. During a prior visit, we saw PA Anum Haq who diagnosed my son with an ear infection; however, PA Anum Haq then failed to timely send the required prescription to the pharmacy, which delayed my son's healing and caused him more pain. I will never go to this facility again, and will share my experience where possible so that other families do not have to incur unnecessary additional expenses when money is already tightly budgeted for most.

On 4-24-2024, I went to see them because of a persistent cough and nasal drainage that kept me…read moreawake. Kodi at the front desk got me in right away. I saw Dr. Thakadiyil who is an outstanding provider and after thoroughly examining me, she ordered COVID, flu and RSV tests which have come back negative. Having been here before, she knew my medical history and prescribed inhalers for me and ordered a nebulizer treatment. I left feeling much relieved that I had been examined and had a plan to help. Melissa, the medical assistant, was thorough with her vital checks and made sure I had my printed out summary of care when I left. Great place to go when not feeling well. Our family has been going there for quite a while and we feel they are a very caring and professional facility. It is our "go to place" for care. Lorna Schutz

I would like to rate this office higher but cannot…read more I have been a patient of Dr. Spratford's for almost 10 years and will not go anywhere only because of how great he is as an individual. This review though is for the practice as a whole. Time and time again over the years, this office seems to have suffered the problem of getting too large, too quickly, without enough resources. When they did their major additions and upgrades it took them months to get things together. The staff was/is over-worked and there was too much traffic at all times. Outside of that transition time hasn't been better. Getting in touch with your doctor is difficult. You have to call, leave a message, and often, even if you ask for the doctor, you get a call back from the nurse. Then you have to go through the whole process of leaving a message and waiting again. The staff and RN's have repeatedly gotten my recurring prescriptions wrong when communicating with the pharmacy, sometimes costing me dearly (I will say that the office has resolved this for me with their in house pharmacy, but I had to almost demand it). Out of all of that, my biggest complaint about the office is the general lack of attention to detail. For example, if my doctor leaves town, I have to TELL the doctor filling in to check my chart. To me this should be standard operating procedure. How can you answer a question of a patient if you haven't reviewed their file? They are too busy, without enough administrative staff, and it shows in the quality of assistance I get when I'm not with my doctor. (I'm surprised there's a hidden review here that says pretty much the same thing. I knew when I came on here that I couldn't possibly be the only person who's noticed this problem creep up over the years)

The group has been renamed to Prairie Medical Group, but are in the same location. I have been…read moreseeing Dr. Erin Vaughan for a few years now and she is awesome. She is young, probably in her 30s, and just very attentative to me. I've seen doctors in the past who were eager to get you in and out, but Dr. Vaughan takes the time to sit down and listen to what you're going through. My most recent visit was in January '08, the reason I didn't really know. I had had a perpetual throat-clearing/cough for at least a year and I was finally getting it checked out. I did some research, and didn't know if it was allergies, asthma, or GIRD. I went in there, she sat down, and said "This is when I get to be a detective and figure out what's going on with you." I thought that was AWESOME! I was in there for an hour an a half, she was running different tests on me, and we figured out that it's possibly allergy-induced asthma, and definitely some allergy issues. I feel a lot better now that we're getting to the bottom of things, and I would recommend her to anyone! Other notes: I rarely have to wait more than 5 minutes in the waiting area to go into a room, which is great. Nothing worse than going to the doctor's office and having to sit and wait (especially when you have an appointment!).

This doctor is located in westmont now. I've been going to doctor Drugas for over 17 years now. She…read moretruly is the best! She always listens and she actually cares. One time she actually saved my life by ordering a chest scan which I didn't understand why because I wasn't coughing or having congestion (I was just really tired and had chills) thank god I listened to her because I was diagnosed with walking pneumonia. Appointments are handled fast and her check in staff are super friendly. In a world of bad doctors she's one of the good ones. You'll be safe in her care.

I loved my appointment with Dr. Drugas! Had my annual physical with her, and she is very easy to…read moretalk to and personable. On top of all of this, she takes the time to actually talk to you. Highly recommend her!!

I can't say enough good things about Senami. She is outstanding! From my first visit, she took the…read moretime to really listen and be thorough--not rushed or one-size-fits-all. She's kind, professional, thorough and makes it easy to talk through concerns and ask questions. What I appreciate most is that she doesn't just default to prescribing medication; she looks at the whole picture. I've seen excellent results with her care, and I wholeheartedly recommend her to anyone looking for a smart, compassionate person who tailors treatment to your specific situation. She is phenomenal! I highly recommend her and would give a 10/10!!! Plus bonus points. So lucky I found her.

I've been thinking a lot about this situation with my prescriber, and I keep going back and forth…read moreon what I could have done differently versus what they could have done better. On one hand, I can see that technically I could have communicated more clearly about the issues I was having with the medication. I could've saved the number that called me when I had contact that one time. Looking back, some of it seems like it could have been simple, like just saying more directly what I was experiencing. I can kind of imagine someone else maybe would've handled it differently. But at the same time, I'm realizing that I wasn't really given clear instructions on what exactly to track or how to measure symptoms. She told me a few things to watch out for, but emotions and side effects can look different for everybody--and that was never really acknowledged or broken down. There wasn't much guidance on what counted as "serious" or what to do if I wasn't sure. It felt like I was expected to just know how to handle all of it, and I didn't. Part of me feels kind of stupid because now that I'm on the other side of it, I can see some things I maybe could've done. But my logical side knows that this was all new to me, and I did the best I could with the support I had--which honestly wasn't a lot. I wasn't given tools, I wasn't offered follow-up until I pushed for it, and when I did try to express myself, I felt like I was being brushed off or talked down to. At one point she even made a mocking face when I asked a genuine question. That really made me feel small. I don't want to just sit in blame, either way. I want to understand what healthy accountability looks like for both me and a provider in a situation like this--because I do want to be someone who communicates clearly and takes care of my health. But I also want to feel safe and respected when I do. Right now, I just feel confused, a little embarrassed, and frustrated. Though I do have to say, Senami still has experience with medication, and gives basic starter medications, so it's not like she's going hay wire, this was just my experience because of my reactions to the medications.

Our baby son was actually the first patient when the practice opened more than 21 years ago, and…read morewe've relied on Dr. Brooks ever since. Over the years, Dr. Brooks and the entire practice have cared for all four of our children, as well as my wife and me. Having this practice in our hometown has been an incredible asset for our family and for the entire community. The care feels personal and attentive--almost like a concierge practice--yet it still has the warmth and accessibility of a true small-town family doctor. On more than one occasion, our family has received care that we truly believe was life-saving, and we are incredibly grateful. We've also heard many similar stories from others in the community whose families have been helped in the same way. Dr. Brooks and the entire team clearly see their work as more than just a profession. They treat patients with genuine compassion, dedication, and a sense of purpose. Our family feels very fortunate to have them in our lives and in our community.

I saw Dr. Brooks for almost the entirety of my life up until I was in my early 20s. In 2016, I went…read moreto him with a sinus infection. I am allergic to several medications, and have numerous adverse reactions. Yet, he decided to prescribe me a new drug, Levaquin. Even though, he knew that the only medication I did not have a reaction to was a Zpack. Levaquin is now known for horrific adverse reactions, and is involved in several class actions. I had a horrific, terrifying reaction to Levaquin. I was transported to the ER. I stopped seeing Brooks regularly and began seeing other doctors. Years later (2021) I went to obtain my records to show a new primary my adverse reaction to this medication. To my surprise, there was no documentation of the adverse reaction, or that I was prescribed this medication at all. I went to see Brooks after the ER visit, that was not in there either. I specifically requested these documents for this adverse reaction. There was another incident in 2018, too. In my desperation for help, I reached out to Brooks (after not seeing him for a very long time). I was getting ready to take the bar (I am a lawyer) and I started having horrific panic attacks. I couldn't step outside my apartment without having a panic attack. I went to Brooks in tears asking if he could help me, and I even asked for a prescription for Xanax to help with the panic attacks. Instead he said he would prescribe me Prozac. He prescribed me either 60mg or 90mg of Prozac (I can't remember which one). When I went to the pharmacy to fill the prescription, the pharmacist asked me how long I was on the medication. I told her this was my first time filling - she told me that my doctor shouldn't have prescribed me this, that he should have started me off at 5mg. She said she'd still fill it. I was desperate and I stupidly trusted the prescription. At that point in time, it was a miracle I was even able to get to a pharmacy without a panic attack. I took the medicine and went off of it within three weeks. It was excruciating. While I think everyone's medical treatment is private, I hope this helps someone and I'm sorry I didn't post sooner. After spending time with my family during the holidays and realizing several were still seeing this doctor/going here, but never heard what I went through, I thought it best to share so people could make informed decisions.