Hi, I called into Batters travell in Cork city centre this morning to inquire about a family…read moreholiday, there were three ladies at different desks, one was dealing with a customer and the other two were on calls. I stood at a waiting area inside the door opposite one lady until she finished her call, it took about 5 mins. Right I said she will call me now but no she didn't recognise me just took out a file and made another call , at this point I left. I thought the least she could have done was to let me know when or if I would be dealt with. In this age of online holidays, the high street travel agent would be happy to deal with a potential customer, but I guess not in this cave anyway. Regards Martin O Sullivan.

BARTERS Trying to get a handle on a UK company (Insight…read moreVacations) that operates continental coach tours and whose Irish agent has recently gone belly up, I called into Barter's in Patrick Street. Straightaway, the friendly lady I met put me right and contacted the company concerned. The phone line did break down and rather than keep me waiting she said she'd try again and then get in touch with me about a Spanish/Portuguese trip later in the year. She was as good as her word and, even before I reached home, she'd left a message on my voice mail. The deal isn't done yet but this is very good service indeed.

hello all at dawson travel my name is stephen from ballinlough cork city i,ve been…read more traveling with dawson travel since 2012 i find them very helpful and very customer focused they always get me what i want i normaly go to puerto del carmmen for my hollidays its a great spot i love it i dont realy go to anyone else im very loyal to them because the realy look after me they do all the work for me saves a lot of hassle .

From the owner: Our fully trained staff will give you the service required to feel secure in your holiday search…read more We offer a full range of travel related services including Package Holidays, Groups and Corporate Incentive Travel, Car-hire, Insurance, Longhaul, Weddings and much more. We also have a dedicated sports department that will organise packages to your favorite sporting events. We are fully bonded and licensed by the Commission for Aviation Authority in Ireland.

I delt with a love sweet and very helpful girl Kaytlyn Fitz, very happy with the friendly serviceread more

From the owner: Everything you need to go on holidays in one travel agency and online! Find your perfect Holiday…read morewith the experts! Holiday packages from Ireland via Cork | Dublin | Shannon: Sun holidays, Family holidays, Cruises, Ski holidays, Long-haul holidays, Unforgettable Honeymoons, Escorted Tours, Disneyland Paris, Lapland Holidays, City Breaks, All Inclusive Holidays, Luxury Holidays, Sun Winter Holidays, Attractions, car hire, Transfers and more!

John Goggins, is a gem of a man. On Friday April 12th I had a bout of vertigo which left me…read moreunfocussed and dizzy. I could not drive my car as planned from Kerry to Tipperary. I had to get my partner home to Tipperary and she could not drive my manual shift car. John Goggins, despite being already booked with four passengers from Kerry to Shannon Airport accepted my request and provided transport in his comfortable Ford Passenger Van from Waterville to Tipperary. I and my partner are indeed grateful to him for his splendid company and transportation. Prof. Jim McKernan, Kealafreaghand, Mastergeehy, Waterville, County Kerry Ireland Monday April 15th, 2024.

From the owner: Services at Goggin's Trips and Tours I have outlined below a…read morelist of our services that we offer you the holiday maker and local. Our aim is to provide you with a quality transport experience to all your events, attractions and activities. Also I would like take this opportunity to inform you that we here at Goggin's pride ourselves in being flexible and can tailor and customise our services to satisfy any of your transport requirements. Our Buses We have 3 buses here at Goggin's of varying capacities therefore we can cater for all groups irrespective of numbers for any occasions. Bus Capacity 52 Seater 30 Seater 14 Seater Tours Ring of Kerry Skellig Ring Iveragh Penisula Dingle Penisula Bearra peninsula Trips Concerts Sporting Events (Horse racing,GAA,Rowing,Greyhound racing etc) Airport Shuttle (Kerry,Cork,Shannon) Train Station Shuttle (Killarney) Other major events Groups Golfing Fishing Walking Sports Group and Teams Other clubs and societies Other Services visit our website

So grateful to Irish Tourism for helping us create a very memorable trip to ring in my sister's…read more30th! Tina was amazing, and she handled my many questions and various changes. I loved loved loved the bed & breakfast they arranged for us. I wish we could have stayed there the whole time. My advice is to stay in bed & breakfasts. You cannot beat the warm, kind atmosphere found at bed & breakfasts. Also, use them to book both your car and accommodations. They will not steer you wrong, and we tried to do it our own way and were entirely screwed over by Hertz/Thrifty/Dollar. Take the advice given to you by Irish Tourism. They are experts and will not lead you astray! Whatever they say goes! I understand the inclination to book your own trip, look for accommodations on your own, etc., but they live there and they know the area. We had enough trouble driving in Ireland. We would have been lost trying to decide if we should stay in Killkenny, Kildare, or Killarney. Just trust me! Use Irish Tourism. My aunt, cousin, and I have all used Irish Tourism for our Ireland trips, and we would all use them again!

We booked our May 2019 trip through The Irish Tourism Group as we thought it wise to get some help…read moreand guidance from professionals, to avoid pitfalls, right? Irishtourism.com arranged for us to pick up a Hertz rental car at the airport. Our agent pushed for us to get a minivan, but we didn't need that much room. She also pointed out how necessary she thought it was that we include the GPS navigational system for navigating those out-of-the-way Irish roads. We paid top dollar for the SUPER COVER insurance so we wouldn't have to worry about anything. Oddly enough though, Stephanie never thought to recommend that we purchase additional tire insurance, despite the fact that there is a raging protest going on in Ireland over Hertz' rip off tire scheme. It was covered in IrishCentral in January of this year: https://www.irishcentral.com/opinion/niallodowd/huge-response-letters-irish-car-hire-rip-off-tourists. In fact, just google Ireland Hertz tire rip-off and you will come up with dozens of sources. Irish Tourism Group says we should have paid attention to the two lines in their email regarding Super Damage Waiver Insurance: (SDW) is Euro 21 per day (Euro 23.84 if you book direct with car rental company): Super Cover takes the excess to '0' ( SDW ) : Tyres, wheels, keys & fuel are not covered. It never occurred to us to ask Stephanie what this meant and if she thought it was important because we trusted her to advise us. This is why people go with travel agents, to guide them through the pot-holes of the trip. When we picked up the car at The Hertz rental, we were asked if we wanted to purchase the additional tire insurance. We declined as we had purchased the super duper package from the travel agency, why in the world would we need a separate policy for tires when we had full coverage? I'll tell you why- Driving on the left side of the road on narrow streets, it's surprisingly easy to bump the curb. We scuffed the chrome on the front left tire. The back left chrome was already scuffed upon pick-up and we were told not to worry about that one. When we returned the car to Hertz in South Dublin, we were charged $1000 in American money for "minor tyre damage" - The charming and glib Stephen assured us we would be getting money back on our card, he had to temporarily go with the most expensive assessment but it would definitely not be that much! And how lucky we were that we purchased the SUPER COVER insurance from Irish Tourism! We were covered through them and they would definitely reimburse us, they always do, but unfortunately Hertz couldn't submit the bill to them directly. We never got anything back from Hertz and Irish Tourism will not be reimbursing us - they said we should have bought the tire insurance . And I'm sure Hertz didn't replace the chrome plate with our $1000, since the already scuffed one on the back left hadn't been replaced. And that most necessary GPS navigational system? It was an antiquated early 2000s tomtom with delayed voice that kept causing us to miss our turns. We ended up using the GPS on our cell phones instead.