Good installation, BUT. They violate their own contract. $500 NO FRUSTRATION GUARANTEE if they…read morecan't fix the a/c within 4 hours. It took them 4 weeks. They confirmed in an email that they owe me the $500 but they won't pay it. Now they are not communicating. Also, on another a/c unit, my mini-split system is not working. It's been over 4 weeks. Per their contract I have a 100% MONEY BACK GUARANTEE FOR 2 YEARS. They are to remove it and refund me 100% of my money. They can't get one of the mitsubishi mini-split system heads to work, they made another appointment but didn't show up, no notification to me, and now they are refusing to communicate. This mitsubishi mini-split has one outdoor unit and three indoor heads. The tech put more freon in without measuring it and then withdrew some without measuring it just to try something. Now the 2 heads that were working are not producing as much cold air than before. Chills on Wheels is not living up to their contract and expectations. Now they are not returning phone calls or any other communication.

One of their technicians was stealing Freon out of my unit and telling me I had a leak, this…read morehappened 2-3 times and they tried selling me a new AC for a crazy amount of money. At that time I had a different AC company quote me and tell me there was nothing wrong with my unit. The new figured out what was going on. I wish I was making this up, crazy story I know! They even knew the tenant in my rental house which made the entire thing even worse. Disgusted, dishonest, stay away!!!

I will be recommending Heavy Haulers & Junk Removal to anyone I know. Matt was quick to reply to my…read moreinquiry and followed up after my furniture was hauled away to make sure everything went smoothly. The people who came to take my furniture away were quick respectful and explained my options for payment. You can pay via invoice through text or email, cash, or card. I really appreciate the efficiency and affordability of Heavy Haulers & Junk Removal!!

Did not want to come out and assess the job. They requested I send photos which I did send. Then…read morethey sent me a estimate that was much too high. Needless to say I did not hire them.

I had a leak from an upstairs laundry room that damaged my downstairs pantry and storage closet…read more Firehouse Restoration came out quickly to assess the damage, supply me with a quote and get to work drying out the damaged area. Paul and his team were great to work with. They interfaced with my insurance adjuster when there was a discrepancy and worked things out to get me back to before. I was really happy at how easy they made everything and with the quality of the repair.

After getting paid most of the work, he quit before finishing the job. I am now paying other…read moreprofessionals to finish what was left incomplete. I would have never hired him had I known my property would be damaged and my project left incomplete for me to find professionals to finish.

After discovering a water leak (which our plumber was able to locate and stop), we were put in…read morecontact with United Water Restoration Group to inspect for any potential mold and water damage. Teluride arrived on time, was professional, kind, and explained everything he was doing. He confirmed the leak had stopped, thoroughly inspected the affected areas for mold and moisture, and even called our plumber to discuss his findings and compare notes on the source of the leak. That level of communication and teamwork is impressive. He was also respectful and considerate of our home. He took off his shoes before coming inside and even complimented how beautiful our home was. His respect for our space made a great first impression. Service wise, he was thorough and knowledgeable. It's obvious he takes pride in his work and genuinely cares about providing outstanding customer service. If you're lucky enough to have Teluride as your technician, you're in excellent hands.

We had a water line break and leaked water in an outer wall. Zack was outstanding. Thorough, kept…read moreus in the loop on what he was doing, we would ask for him again if we had another issue.

On time, professional and top tier work on a walkway that was not done right the first time by…read moresomeone else. Rob and the crew got it done right. Highly recommend

Hired these gentlemen to do some repairs to my broken driveway…read more Their response was so fast and they showed up and did what they promised to do when they were scheduled to do it. Did not try to sell me more than I needed and were very reasonable on their price. I appreciate that! Great work ethic, very professional and friendly ... excellent job! I would definitely recommend them to anyone and I plan to use them in the future for myself!!!

We've always had good service with Charlie's Tropic, so I'm mystified with all the negative…read morereviews. As evidence, we've had them do semi-annual service for our central AC/heat system for at least the past 15 years. We just had that service today, and our 18-year old system, though aging, is still going strong. That's way over the average life expectancy of an AC unit in Florida, which if memory serves is about 13 years. I guess they're doing something right!

FIRST - we're located in Jacksonville, Florida. Not sure why my profile is stating elsewhere…read more Charlie's team previously did great work with coil and duct cleaning for our AC. We gave them a 5 star review. We want to take that back. Because of this great experience, we used Charlie's Tropic for our home office. Chris Johnson came out, gave us the sales spiel. Assured us that what he could do what we wanted, an AC unit that controls humidity and leverages cool to dry capabilities. Understand, we are warranty fiends. EVERYTHING we purchase above a certain monetary amount must have a solid workmanship warranty, to include money back guarantee if we don't love it. EVERYTHING. If it doesn't, WE DON'T GET IT. MANY times during this presentation, we asked about this AND the humidity control, which is VERY important. He promised a money back, one year customer satisfaction guarantee. We've had humidity issues, leaky AC (they say that ALL ACs leak, it's completely normal, btw) They've been out 3 times to fix said issue, always finding something that wasn't installed correctly. The closet that they put the AC in doesn't close around it. They didn't measure the unit to fit, saying we can rebuild our closet AFTER installation, or have no door on it at all. As this is my workplace entry, this is an eyesore, not an answer to THEIR problem. SITUATION 2: This one's a doozy. On Nov 21 21, a worker was sent into our attic space to inspect the vents to see what was wrong with the AC. HE SAWED THROUGH 5 LOADBEARING TRUSSES, and cut into the wrapping on live electric wire. He provided Chris Johnson photos of the cut trusses. However, no one told US. My husband tried to find where the humidity was coming from himself, crawling around around 12/15, and discovered these cuts. He sent a video of this to Chris (our POC) immediately, to which Chris then replied "it is mindblowing that someone cut that." However, the next time that Chris & team came out shortly after this, he showed us the images that the man had sent him ON THAT DATE of what he had done and sent them to us via text. We finally involved the owner Charlie, also a bad experience. We had an appointment (solid time, no window) for Charlie and his contractor to come. Charlie was 45 mins late, while his contractor was an hour late. Again, we are not living at the home, so this is time away from work and life for us. No apologies for being late. Once his GC arrives, he went through the obvious structural damage in the suite, stating that the damage was already there. We have many witnesses that can confirm against this. We also had a structural engineer inspect. He went through EACH item, to include the attic, and said "cutting trusses alters the load path from the roof to the foundation of the structure which will result in structural damages such as moved walls, cracked ceiling and drywall, and possible structural failure of the home." Charlie's GC didn't even enter the attic, and had a plan without even attempting to survey the trusses. Charlie and his GC tried to minimalize the damage. When trying to get this issue handled effectively, Charlie told us to contact the dealer about the AC unit leak, and his insurance would handle the claim for the trusses. His insurance DID contact us-wanting US to pay the damages, then they'd pay us back, or use OUR home insurance to pay. We're done with this company, completely. AC still leaking, house still shifting. Charlie's answers to the humidity? Seal the air leaks into the home. THIS COMPANY is the reason we have more unsealed leaks. We contacted Beth, as we want to collect the money back guarantee. She sends us to Chris who states, "sorry, you don't have a warranty", and provides us a contract we didn't sign. We have asked Chris to send us all documentation that we signed. He has not, nor is he communicating with us any longer. We are now seeking legal counsel.

Nolan offers professional, reputable and downright exceptional service!! I called yesterday…read moreafternoon (Friday) and instead of pushing my job to next week, the owner (Wayne) came at the end of a busy day and completed the job in significantly less time, resulting in a lesser cost than anticipated (yeah!!). He was very nice, well educated, and prepared for any situation to arise as a result of plumbing in a home built in the mid-80's. I wholeheartedly recommend Nolan Plumbing and Irrigation without hesitation. This has been one of my best experiences with a business in Jacksonville to date.

Didn't respond to initial Yelp email so I called. Then spent the next week trying to get…read morescheduled; the salesman kept calling to change who was going to show up and when. He finally decided to send the owner. The owner didn't show up and had the salesman call 20 minutes after the appointment time to say the owner would be an hour late; he assumed that would be ok. I had pending appts. so it was not. Then the owner called and became belligerent. Why-oh-why would I want to do business with them? I can only imagine what they would do to the irrigation system....