I ordered a bradington sofa and two reclining chairs from Hermans and I had terrible experience…read morewith the store and particularly the owner. I ordered the furniture in August 2021. I was given a March 2022 delivery date. More than a month after placing the order and paying the deposit, the sales person called me and said the sofa leather was discontinued. At that point I had already ordered a rug and coordinating chairs making it difficult to choose a replacement. Why didnt the sales rep confirm the leather color at the time of deposit??? When March 2022 came the sales rep called me saying there was a delay until April. In fact there were multiple other delays and the sofa was not delivered until August 2022 The sales rep never bothered to proactively call me with updates. Each time I had to call her after multiple missed delivery dates Additionally the sofa was initially delivered with a broken electric part for the reclining seat. Finally when the chairs were in, more than 1 year after ordering I called the store and asked for a discount for the second delivery charge and the lack of information. The extremely rude owner called and tried to say we're not going to sell you the chairs now, even though I had a sales contact and paid a deposit for the chairs. Unbelievable!! He finally agreed to deliver the chairs but said he wasn't going to handle any warranty issues even though that's the stores responsibility according to the manufacturer. Save yourself a lot of hassle buy from somewhere else!

Long established furniture store with a good reputation. I recently bought a Lazy Boy chair and…read morehad some problems with it. They IMMEDIATELY sent a gentleman out to look at it. Parts had to be ordered and upon arrival the chair was set back to its original condition. Very pleased with the polite and efficient treatment that I received. I have bought from them before, and certainly will buy from them again in the future.

Barely got to look at any furniture. They kicked me and my 19-year-old friend out because she…read moredidn't look her age.

Had a bad experience with value city furniture in Sandusky would never do business with them again…read morethey're wanting to charge me a restocking fee to return a recliner the person is being a complete AH

Stopped in to shop for a sofa and 2 chairs. There were 2 sales people working and no other…read morecustomers in the store and yet I was not helped. Even when I asked a question before I left the store I received a vague answer. This was a very disappointing experience. My first and last visit to this store!

We have moved onto Catawba z island and Julianne has been right by our side getting the place to…read morelook great

Your employee Gage was very patient, kind and helpful to me. He helped me with the Ollie app to…read moreretrieve a coupon. He reassured me often because I didn't want to hold up the line. I'm a weekly Ollie shopper and I feel everyone of your employees have been kind and efficient. Gage deserves a raise!! Thanks so much! Annie

One of the only reason I got here is to keep my Mayorship on Foursquare...The only reason you go to…read moreOllies is to find something you need but you dont know what it is.When I go there its just to find something I need @ a very cheap price.Its a good place to go for odds and end.I will say it has a good selection of cheap area rugs,laminate floooring,flower pots,garden supplies and Carpet remnants.When you go to Ollies you can expect to find anything you dont need but you just seem to walk around in cirlcles...I do notice alot of HIPSTERS from the Westside of Cleveland buying the flower pots though....Ollies is a place where most people wander around looking for nothing

Great customer service! I saw a sectional and sofa table online that I wanted to purchase. I called…read morethe store and Brent took care of me. He kept me informed on when it would be shipped to their warehouse. The day of delivery, I received a phone call, text message, and email informing me of my one hour time window for my delivery. I also receive a text message when they were five minutes away. The delivery guys were very professional. This was my first time making a purchase and I will definitely be returning. Thank you Dewey Furniture for making my purchase and delivery stress free!!!!!

I was under the impression Dewey was expensive. Imagine my surprise when I saw prices as low as…read morewhat I was looking at in Cleveland and better quality!! The customer service at Dewey was amazing!! We were kept informed of production through phone updates which were greatly appreciated! I can't say what a great experience!!

I was a little disappointed to hear that Pier 1 is closing all of their stores. The one in Sandusky…read morewas great, they have nice furniture and home decorations. I always liked to come here and see what new home decor they had here. When we went to their "Going Out of Business Sale" most of items were just the sale price with the closing discount of 10%.