Owner of this place is trash! He does NOT stand behind his word or his store managers word. Bought…read morea brand new $1150 grill / smoker and had it delivered to me damaged. Store manager said a replacement would be ordered, assembled and delivered to me. That was NOT the case. Owner offered me $100 off for a grill THEY damaged. He said the Masterbuilt brand is junk and they don't normally carry or offer it because of packaging and quality. (Weird because this is the 3rd MB grill I've bought from them but ok) I bought my new grill on Black Friday sale price that also included free assembly and delivery. Was told now to either take $100 credit, come pick up a new one in a box and put it together yourself or return this one. REALLY!? GREAT customer service! I told them to shove it and had them come pick it up and got my refund. I'll NEVER spend another dime here again. This is the 4th grill / smoker I've bought there and it's the last.

Knowledgeable staff is always helpful. Enjoy the convenience of getting what I need locally instead…read moreof going to the big box stores.

Love old time hardware stores! They have a large selection of things and some of it you won't find…read moreanywhere else. The service is great, very knowledgeable people. They have so many things that I couldn't find at the big box stores. It's a great value as far as pricing. I'm very happy to know they're there and I can count on their help and knowledge.

Watsons Hardware has everything you're looking for, and people available to help you find it, or…read morehelp you with advice. Very reasonable prices, and you don't have to walk a mile to find the aisle with the thing you need. If you don't see what you're looking for, be sure to ask - they often surprise me! They were invaluable when I moved into my new home.

I have to say, Kell Hardware is the bomb. Man, what a step back in time, and I mean that in the…read morebest possible way. Old school SERVICE that is incredibly rare today. I'm working on a patio project and instead of wandering around a gigantic store in Ontario, I stopped at Kell's. I walked in and was immediately greeted. I explained what I'm doing and they personally walked me around the store, helped me gather up the exact right components, paint and proper fittings, cut the PVC at no charge, rung me up and had me out the door in less time than it would've taken me to drive to Ontario. Three people helped me while I was there -- THREE -- while simultaneously assisting other customers. It made me realize how much I miss dealing with real people who are knowledgeable and actually want to help. It just. Doesn't. Happen. But it happened at Kell's today. And it happens every time I've ever been there. Very thankful to have them right here in Lexington.

Kells is our local home owned hardware store and has been serving the Lexington ohio community for…read morebunches of years , all from the same downtown location ! This is a typical old fashioned hardware which stocks everything from pin hooks to garbage cans and also repairs screens and glass windows on the side . The best thing about these mom and pop places is that the clerks all have an intimate knowledge of how their various products work , and how to best apply them to fit your individual needs . You may find things a bit cheaper in the hardware section of some big box store , but you are also on your own as how to use the item that you've bought ! For a real eye opener ..... take the time to visit your local mom and pop hardware store one Saturday afternoon ......I call the experience "hardware university" where you can learn the proper way to do things from an old pro , who knows his products And how to use them. My rating : a solid 5 stars out of 5

They have everything you need at good prices, great advice, AND a cat. What more could you ask for!?read more

An extremely well stocked, old fashioned hardware store! Great helpful friendly…read morestaff with answers and no attitude ( no orange aprons here!) and a resident expert on everything (I'm looking at you Glenn!) Very fair prices, you can park within walking distance and they have a snoozing cat that will be happy to ignore you! If you are in Lakewood during the day for the restaurants or the antiques you have to stop by Lakewood Hardware. You can go back in time and experience what life used to be like...and you won't leave empty handed!

I like to try here first before I resort to the big-box stores, especially when it's closer. This…read moreis an old-fashioned style compact hardware store with narrow isles that are packed with almost anything you'll need for home repairs, plus pro-grade tools, all at competitive prices, often for less that the chain stores. Lots of stainless steel fasteners, because, boaters. Limited paint selection, too. No room for appliances, sinks, cabinet or lighting fixtures. Knowledgeable staff is eager to help you find stuff is but it's mostly logically organized. Better hours than your typical independent hardware store, too. FREE POPCORN!

I placed an order for 5 bags of soil kristener at a listed sale price and applied to valid discount…read morecode at checkout.The transaction was accepted and I received confirmation the following morning.I was notified that my order was canceled in full with his stated reason being out of stock.However, a checking the listing shortly afterward.The same product appeared to be available in significant quality quantity kitchener, at a listed sale price and applied a valid discount code at checkout, the transaction was accepted and I received confirmation the following morning I was notified that my order was canceled in full with this stated reason being out of stock. However, upon checking the listing shortly afterward, the same product appeared to be available in significant quantity only at a higher price, approximately $2-3 more per bag. From a consumer standpoint, this raises serious concerns about order fulfillment practices and pricing integrity canceling a confirmed order under the pretext of lack of inventory, while continuing to offer the same product at a higher price may constitute a form of bait and switch conduct or at minimum of failure to honor a completed transaction in good faith at best. This reflects poor inventory management and lack of transparency at worst. It suggests deliberate refusal to honor a valid purchase due to unfavorable pricing on the retailer's end. I would strongly encourage the business to review its policies regarding online order acceptance, inventory accuracy and pricing commitments, customers should be able to rely on confirmed orders being fulfilled as agreed until this is addressed, I would advise others to proceed with caution when ordering online from this location.

they seem to carry an inventory of overpriced Chinese made products that I never saw in an ACE…read moreHardware...the help could use a little training too.. Drug mart has better plumbing products.

My husband is building a home addition. He's done a lot of remodeling and worked on a lot of…read morebuilding projects, but this is by far the most ambitious project he's ever done. We decided to go through Gladieux because of the personal service we knew we would receive. We are so thankful that we did! They have been right there helping every step of the way. They know us by name when we come into the store, and it's obvious that they really care about our project. We might have gotten a few better deals at a big box store, but there is no replacing the customer service we have received from Gladieux.

This place fell into the trap of being a contractor center for many years. If you walked in the…read moredoor and were not someone they knew, usually a contractor, you got little attention. Not to mention the inside of the of the store was not set up for the average customer. I reluctantly went back this past weekend looking for a new hedge trimmer and was amazed. The help was phenomenal and the store has been transitioned into a very user friendly place with many updates. I used to avoid this place but not any more.

BEST store for ANYTHING you need to paint, stain, etc! They're so helpful & BEST PRICES IN…read moreCLEVELAND without a doubt! My favorite place to shop!

It's spring finally and time to paint the porches on my rental properties. I went straight to Ron…read moreat Name Brand Paints. The paint master supreme! I got 2 gallons of serious oil based paint in Space Shuttle Grey oh and by the way it's the same paint they use on the space shuttle. For $13 a gallon. That's right. IF you could get it anywhere else which you can't it would be $80 a gallon. Then I got 5 gallons of stain for $10 each. Forget the Memorial Day paint "sales" at Home Depot. You would be paying 3 times as much for an inferior quality paint. And the accessories?? Rollers for 75 cents. 4 inch brushes for $3.99. And lavender scented rubber gloves for $1. Free parking in the back. Tell Ron I sent you.

Very nice couple who run it, especially Mrs Castro. She's very friendly and they are very…read moreresourceful and affordable.

Great old school neighborhood hardware. Have staff to help find what your looking for. Great…read morepersonal attention. In spring and summer they also have plants. Parking right next to store.