Couldn't repair the clasp on a pearl necklace? Claimed they are unwilling/ incapable of repairing a…read moreclasp? Have purchased other items from the store. Very impersonal. What you would expect from a chain jeweler.

My husband had worked with Kesslers to get a stunning engagement ring for me and the whole process…read morewas amazing for him. I've since gotten my ring resized a few times, solders the wedding band on, lost a diamond and had it replaced, and gotten it cleaned as many times as I can get in. The service is always exceptional and everyone is so kind. We went back 2 years ago for a diamond necklace for valentines and had yet again, great service. I recommend Kesslers to anyone who asks as their service and the amazing warranty are so worth it.

I have done business at Talsma for years and gotten to know the owners and staff. The owner Bruce…read moreTalsma is hands down the best watch repairman in the Grand Rapids area, the estate section is huge, and prices (especially estate) are reasonable, including repairs. I will say that if you are selling pieces the staff will be up front and direct with you, which to some could come off as rude or short, but I would rather deal with someone who will give me a direct answer- especially with my jewelry. We've always gotten quality products and service here, and they will work with your budget. Anyway, do not dismiss this little store. It's well worth your time. Shop local

I have done business with Talsma's for over 40 years and have always had very good service. Often…read moreright while I'm there. Prices seem reasonable and I really like their estate jewelry selection. Kind of place and service that will unfortunately disappear with current owners.

Texted to see if they had an X-ray assay device. They promptly answered 'Yes, stop by'…read more I stopped by 4 hours later, at 4:15 during their posted business hours. (Closing time 5:30) They were closed. Locked up. Nobody home. 30 minute drive each way. Bummer Dudes. Won't be back.

They are very friendly and courteous. I came in to sell some jewelry and they gave me a fair price…read more I highly recommend if you are looking for a honest and nice place to buy of sell also they do a great job fixing your jewelry too.

Craft-revival jewelers customer service is outstanding! Brandon and Jayson pay close attention to…read moredetail and their craftsmanship is stunning! I highly recommend Craft-revival for all your jewelry needs! Cindy T.cYNDEMEYER@SBCGLOBAL.NET

Brandon fixed my ring for me at no charge. Its not an expensive one but it has great sentimental…read morevalue. It was missing a couple stones and he ordered them at their cost and repaired it to brand new. It looks STUNNING!! Im so beyond happy and so very appreciative of his kindness. I will DEFINITELY be bringing any and all business to Craft Revival Jewelers in the future and i recommend them highly. THANK YOU Brandon for everything you did for me. I'll be eternally grateful.

amazing service and could not be more impressed with this place! needed a pearl bracelet strung and…read morerepaired for a gift for my niece and everyone there was speedy, friendly and helpful! would highly recommend to anyone

Called a week before my wedding needing a prong moved on my engagement ring as I noticed it had…read moreshifted. Sent pictures through email and they said they could do it no problem! Took it in and they fixed it in under 5 minutes and many other jewelry shops were booking 2-3 weeks out for repairs which I did not have time to wait! They were SO awesome and helpful! Really appreciate their work!!

Gilmore Jewelers is the only jeweler I trust! Kathy is the best, most honest, and experienced…read morejeweler youll ever meet!

I absolutely love Gilmore Jewelers! They have such a wide variety of jewelry... whether you want…read morefun costume jewelry or fine jewelry for special occasions you will find what you're looking for. Kathy is wonderful too! If you're not sure what you're looking for she will help you figure it out and she goes out of her way to make sure you're satisfied. They do repairs, custom creations, replace watch batteries, and offer great, friendly service. When you walk in to Gilmore Jewelers you'll feel welcome and when you walk out you'll feel like you made a new friend.

I have had nothing but excellent service from Engels for several purchases including jewelry design…read moreand repairs. Each time I have been so excited by the finished product as well as the communication along the way. I highly recommend them. As a matter of fact, I'm on my way there now for yet another "project." :-)

We've always had great experiences at Engels Jewelry. They are helpful, fair, and really know…read moretheir stuff--whether it is a new purchase or a repair.