Don't trust their prices when selling your gold or precious materials! The owner will blatantly act…read morelike she doesn't know the Weight of your material and then will refuse to tell you that information, n give you a price that is completely unreasonable because she thinks you won't do your research and try's bullying you in to "just signing it"! I'm glad I walked away with my product of silver!!! I tried selling 1137 grams of sterling and was offered $540 for that.. after they had to have the product for over 2 days.. I took my silver to the shop down town and was given a price of $750. 10 mins after walking through the door!! Don't trust mark jewelers!!

Went in looking for an eco drive watch for my mother. Excellent service, found exactly what we…read moreneeded. Had gone to Macys in Rochester looking for watches and the woman took 2 hours and a ton of hammering to remove the wrong number of links and have the watch still not fit. Mark Jewellers had a great selection, removed the right number of links the first time and had us on our way in under 30 minutes. I appreciated the kind way the woman helped my elderly mother.

Go here. Buy the shoes. Be happy! This is a very unique shoe store to the area. They offer great…read morebrands and extremely cute and comfortable shoes. They are a little more pricey than I would normally spend but it is worth every dollar! The staff is all very nice and not pushy at all. They encourage you to try the shoes on and want you to love it before you buy it which is nice! Highly recommended! My new favorite addiction!

Amazing collection of shoes, clothing and unique gifts! The selection changes often! Love shopping…read morehere

They lost my ring and handled it terribly…read more I purchased a ring from the fine jewelry department and added the care plan so it could be resized. When we first went in for the resize, the staff couldn't find the plan, was rude, and sent us away. Not great, but hey, that's just how it goes in retail. We came back later and they were finally able to locate the plan. The ring was sent out and we were told it would take about four weeks, which was perfect timing for Valentine's Day. Unfortunately, the ring was apparently lost before it even got to their facility. Months went by and nobody informed us. We were completely in the dark. When my partner called the store to check on it, she spoke with the same employee who was again rude and dismissive. She simply said they didn't know when the ring would be back, but never mentioned that it had already been reported missing. She could not get a clear answer or ETA. At that point I went into the store myself to get answers. Thankfully I was helped by a very kind employee who was honest with me. She told me directly that the ring shipment had gone missing and that my name was on a list of customers affected. No big deal, they had the same ring in the store, so I assumed replacing it would be simple. Things happen, it's no reason to get upset. But this is where things got strange. The manager then came over and initially said she wasn't aware of the missing shipment. She said she had no clue. She checked a list that clearly had my name and several others on it and acknowledged that the ring was reported lost. Despite that, she refused to replace the ring and walked away without offering any timeline or solution, leaving the cashier to deal with the situation with no direction or leadership and putting her in a weird spot. The cashier was called to the back and later returned visibly upset, saying the situation was putting her in an uncomfortable position and that she is expected to lie about it but won't. And that her managers are upset now. And as a customer seeing what is going on and being caught in the middle, it was a strange situation to say the least..nobody seemed happy, honestly is being punished, and they are not showing people how to do their job and just trying to cover for themselves. The only reason this situation was eventually resolved was because the younger employees stepped up and tried to help. One of them tracked down HR to get someone else involved. They didn't agree with how things were being handled and took it upon themselves to try to find a solution. Without them I would have never found out they actually knew my jewelery was missing or stolen, and even with that information the department manager was not helpful either. In the end, I was able to get the ring replaced with the same model before leaving the store, but only after months of waiting, being misled about what happened, and dealing with very poor and non-transparent management and eventually an employee taking it to their HR. Credit to the honest employees who tried to do the right thing. Especially the one who was willing to be transparent about the situation despite the pressure around her. Integrity goes a long way. And to anyone else who may be on that list of missing jewelry, I would encourage you to start asking questions. No one told me the truth until I showed up in person. They lost my jewelery, misled me, lied to me about it and put me in a very weird situation. Not at all what I expected and you were also really rude to my partner, which made this whole this really unpleasant and a bad experience.

Very neat and tidy, the staff was very helpful and a great variety. I like to see and touch what…read moreI'm buying, try on clothing. Running back and forth to UPS store or USPS is history! I encourage others to re acquaint themselves with the broad array of goods available here locally in La Crosse and surrounding area. So much better than Walmart and Target etc or online unknown entities.

Use extreme caution when choosing Helzberg I started with Lacrosse, WI to purchase my wife's…read moreengagement ring. it took weeks to order my wife's ring it came to us incorrect and my wife had to get a completely different diamond and ring after it came back. Not what a wife would want after already given the ring. I was put onto a 36 month finance option at 7% when I should've been on and was told 0% at 12. That was the first issue, then I called to ask why I was lied too/ and or mistake was made I was told by the store manager Brent that he would take care of it, he called back two weeks later saying the company is willing to reverse the mistake and purchased us a dinner at the waterfront. Then it never happened I never got the financing switched. I called back to be repeatedly ignored and finally got told that they are not going to switch it all of a sudden. I went to Helzberg in CO, to get her band put together with the ring and they returned it to me two weeks later with the bands diamonds upside down with it not matching the ring I could not believe that they wouldn't even at least inspect it before handing it to the customer. I regret ever trusting this company and using Helzberg to be apart of my wife and mine special memory is ruined Thanks to Helzberg and there not stop lying and problems every time. I have spent over 6k with them I should have went with Tiffany Co.