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    SMA Home Solutions

    5.0 (1 review)
    Closed 9:00 am - 4:00 pm

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    13 days ago

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    SERVPRO of Salem County

    SERVPRO of Salem County

    (3 reviews)

    Absolutely the worst company. They came to my home to clean up my finished basement after a sewer…read moreline cracked and flooded the basement. The things that were not damaged by the flood were damaged by Servpro and their crew. No protective covering was used on my floor while they were dragging wet things and debris and dropping stuff all over my floors they destroyed my floors upstairs and they now need to be replaced. They even cracked tile on my kitchen floor, they damaged the walls coming upstairs. They ruined my oak steps coming upstairs again by not covering them. They are all discolored and water damaged. While they cut parts of drywall they again covered nothing and my kids things were covered in drywall debris which they left. They put sewage soaked things on top of one of my sons 1 year old mattress. He now needs a new mattress. They left drywall debris and water soaked things behind. They ruined my 6 month old couch and loveseat . They said they tried to vacuum them but they couldn't get them clean. Well they made them dirty but I guess it's on me to fix it. I had to have my insurance company bring in someone else to clean up all the things left behind including items that were still wet. Servpro of Salem County refused to take down some walls that were wet. I had to argue with them. They made themselves at home coming upstairs walking through my entire home dragging dust and debris with them to use MY bathroom! They wear masks for Covid (but most of the time they had them off) but make themselves at home and use my bathroom? Again another company has to come in to finish the job correctly. I'm out so much more money now with things not originally damaged in the flood and covered through insurance. I am putting in a compliant with Servpro's insurance company to get the things they ruined, replaced. Servpro is a franchise so I cannot speak for all of them but this specific review is for Servpro of Salem County, NJ. Do not make the mistake with using this company, call someone else!

    We used SERVPRO at the company I work for at the end of May. We had a positive COVID-19 case and…read morewanted to get the entire workplace cleaned and fumigated. SERVPRO came the very next day that we called them and were very helpful in negotiating pricing with us. I highly recommend them for any cleaning needs!!! Very professional and very responsive.

    R&G Drywall - The skim coat line is visible; the contractor never came back to finish the job

    R&G Drywall

    (1 review)

    We strongly recommend that homeowners do not use R&G Drywall LLC…read more We had hired this contractor previously and received good work, so we trusted them again. We hired them to repair several cracks in a textured drywall ceiling and specifically agreed that the repairs would be left at a Level 4 finish so we could apply knockdown texture and paint. Instead, drywall tape and a skim coat were applied over the cracks, leaving visible humps in the ceiling. We immediately explained that texturing would make the defects even more noticeable. Christopher Gonzalez acknowledged the issue and promised to return to sand and correct the work. We paid $800 after the first day because we trusted the company and expected to hire them for additional projects. He never returned. After repeated calls and text messages, he called once and again promised to come back--but still did not appear. Multiple later messages were marked as read and received no response. The agreed work was left unfinished and uncorrected, and our trust was completely broken. Based on our experience, we strongly recommend choosing another contractor.

    From the owner: At R&G Drywall LLC, we stand out in the drywall repair industry for several compelling reasons:…read more 1. **Expertise**: Our skilled technicians have years of experience handling various drywall issues, from small holes to major repairs. 2. **Quality Materials**: We use only high-quality materials to ensure your repairs are durable and last for the long term. 3. **Attention to Detail**: Our team excels at blending repairs seamlessly with your existing walls, ensuring a professional finish every time. 4. **Customer-Centric**: Your satisfaction is our priority. We work closely with you, valuing your input from consultation to completion. 5. **Timeliness**: We understand the importance of time. Our team is punctual, completing projects efficiently without cutting corners. 6. **Transparent Pricing**: We provide clear and honest estimates upfront, with no hidden fees, ensuring you know exactly what to expect. 7. **Clean Work Environment**: We respect your space by minimizing mess and thoroughly cleaning up after our work is done. 8. **Satisfaction Guarantee**: We stand behind our services. If you’re not completely satisfied, we’ll work to make it right. Choosing R&G Drywall LLC means choosing quality and reliability in drywall repair. Let us restore the beauty and functionality of your walls. Contact us today for a free estimate!

    B L Ward & Associates

    B L Ward & Associates

    (11 reviews)

    I am not normally someone who posts reviews, but felt compelled given the utter disrespect for my…read moretime that this company has had. We had an appointment for Mr. Ward to come to my home on July 8 to provide an estimate, which I took off of work for. The appointment was canceled by them the day before because they stated that they didn't receive the covid questionnaire, which I replied to the previous day. I chalked this up to a miscommunication, and scheduled another appointment for today with Mr. Ward arriving between 10:30 and 11:30. This appointment was confirmed by his office manager, Brooke and I was sent a calendar invite. It is now 12:47, and Mr. Ward has not shown up nor have I received an email, text or call to explain. I have now taken off of work on two occasions for this appointment, and I wish that I was able to write this review on reliability, quality of work, etc., instead of the unprofessionalism of this company.

    They put up drywall & tiled part of my basement in the middle of a pandemic. I'd called them in…read moreFebruary before everything shut down & had gotten an estimate then. As soon as it was (relatively) safe for them to do the work, they came out & did it. Both gentlemen working in my house wore masks & gloves the whole time & the company took safety precautions before sending them out. The work itself was well done. I had a somewhat tricky drywall repair/install, and needed the floor for one room tiled. They worked efficiently & effectively, and were always willing & able to answer any questions. Everyone was extremely professional, friendly, and most importantly safe during a difficult time to get anything done safely. Price was good considering the quality of work done, and the work area was left clean. I'll be calling them again if I ever have any other projects.

    SMA Home Solutions - contractors - Updated September 2026

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