I have been going here for several years and have never had a bad experience. The prices are reasonable and the stylists are always super nice. I'm surprised at all the reviews that have had bad experiences because that's definitely not the norm. read more

The worst haircut I have ever had it turns out when you ask for a haircut you expect to get what you asked for. I am now leaving sobbing from this absolute abomination of a hair cut. If you have any other option please choose it. read more

Went in for a haircut, it was a great place, quick in and out, with friendly people. You can't beat the price for a haircut.

I'll never go here again! I was with my mom for a hair cut. The stylist was very rude and unfriendly. I usually give my hairdresser a tip but I didn't give her one because she didn't deserve it. I had went to bathroom and was coming out and she was badmouthing me for not giving her a tip. I told her next time she should make sure the customer was gone before you start badmouthing them. I told her I would have gladly have given her a tip if she had not been rude and unfriendly. She also did a bang up job on my hair. read more

Don't let the bad reviews scare you off. Some people are just complainers. I have been going here for years and have never once had a bad experience. I now live in Elkin and go to Wilkesboro to get my hair cut just because I trust them with my hair. Stylists are always super friendly to me and my family. And you can't beat the price. read more

Worst experience. Manager Kathy was very unprofessional. Avoid going here at all costs. I asked my son how short he wanted his hair, she snapped we close in 10 minutes so make a decision. I stated, your door says 8 pm. She said then you can't read, I told my son we are leaving. I asked her if she was always this rude. She then says, I'm surprised you can take your kids out in public. Then she slams the door and locks it. I waited and called, asked the associate for the general manager or corporate office. She puts Kathy on the phone who screams that she doesn't have to tell me anything and then hangs up the phone. I call back and her associate says that she can't give me the info. meanwhile Kathy is screaming in the back round I'm not telling her anything. Is this what customer service is now a days? This woman clearly had no thoughts of consequences or that she would even get into trouble. So, is this the business that Smart Cuts wants to run? read more

Worst experience ever! Yesterday was the first time I stopped by Smart cut, last minute deciding on a hair cut for my children so are walk in a lady walks up and I tell her I want a hair cut for two boys, She took their names and then seated my oldest with her (chair 3) and my youngest with a nice lady at chair 5, ( I didn't catch their names do I will call them chair 3 & 5) I showed 3 a picture on how I wanted her to cut my son hair. She barley glanced at the picture so I told her just a simple "army cut "would be fine. Since she had another lady cut my baby hair I had to help with keeping him to set still. Chair 5 looked at the picture I showed her and done a wonderful job. Very satisfied! Now chair 3 did not even take time to glance at the picture so I had to just tell her a "army cut" once I youngest boy was finished I was able to go over and check on oldest. She apparently did not know what a army cut meant! She took her clippers to the back of his head and around the sides then took her scissors and started chopping the top of his hair. His right side was longer then his left side, strakes of longhair all over his head, that I pointed out to her, she cut a few but left a lot, his hair cut looked hideous, I had to buzz the top off this morning just to make it look somewhat right.. I will not go back to her! read more