I went for my 4 month cleaning yesterday and found their new hygienist to be extremely aggressive in my mouth. I felt discomfort for a few hours after...something I had never experienced before. I miss the old staff. read more

A crown fell out after a year. They put it back in and then it fell out again. I went to a different dentist to get it taken care of finally. I feel as if they are too aggressive and push unnecessary procedures read more

Its not Willow Festival office any more. Its Smart Dental. I never had any services in that practice but already start receiving bills. Bill came completely blank, saying I must pay $350+. Explanation was its for the service done 1.5 year ago and it was never submitted to my insurances. I asked for details and got 2 emails back: first with some charges and second saying ignore previous email. Sounds like business is out of control. Left hand has no idea what right hand does. Plus they are trying to go far back and submit claims of the previous practice service. I doubt insurance will pay for a year+ unclaimed service. I will not too because when I left Willow Festival practice I asked if I owed anything and answer was - NO. Do not use these practice. I will not. I do not recommend to anyone read more

I usually don't post reviews but I had such an extraordinary experience with my new dentist, Dr. Prompton so I wanted to share... I have been to many dentists in the past but never received this kind of care. Dr. Promton is beyond the best dentist as he is a perfectionist in everything he does. I had a implant where he did the crown for me and it looks gorgeous! I can't even tell which tooth it is! He takes such pride in his work and is so knowledgeable. Besides, he is so easy to talk to and he is so gentle while doing any procedure. Everyone in the office is so pleasant and easy to work with such as billing, scheduling, etc. I highly recommend this practice!!! read more

We've recently made the switch to Willow Festival Dental, and cannot be happier about the move. High quality professional dental care, modern equipment, great ambience. There is no upsell involved, as it should be, and everyone involved, starting from Dr Yuryk, are nothing but kind, friendly, and professional. The costs are also reasonable. All in all, highly recommend this dental practice. read more

Dr Prompton and his staff were extremely friendly and professional. I always dread dental visits (like most of us) but this one was actually pleasant! :) Will be coming here from now on. Highly highly recommend. read more

Dr. Yurick and his wife have moved to Florida and things are definitely not the same.

From childhood, fear of the dentist. Going to the dental office is already awful. But the Willow Festival Dental changed my mind. Excellent specialists, delicate approach, attention to the patient and explanation of details. Super service. My teeth are healthy. I recommend this dental office. read more

DO NOT GO TO THIS DENTAL OFFICE!!! Dr. Yuriks' office at The Willow Festival Dental in Northbrook, Il was taken over by Dr. Prompton. These people are completely dishonest! The hygienist, whose name is Jenny, deceives people by telling them that they need a deep cleaning and a bunch of other procedures! I recently went there for a cleaning where Jenny administered some sort of Lidocaine causing an allergic reaction! I started choking and barely breathing and she absolutely took no action to help me except to give me some water when I asked for it! The scariest experience of my life at this facility! Never going back! read more

Not happy at all - the doctor did not even bother to find a solution for my denture- he clearly stated that he cannot do it and even if he could - it would take 6 months - that was ridiculous and I feel like warning others about this office. read more

The absolute best dentist ever! The husband and wife duo work so well together. I always hated going to the dentist and I can tolerate it now. ps. I like going home with a goodie bag after every time read more

I went in for a routine dental cleaning and it was such a pleasant experience! The office was very clean and pristine. Dr. Joshua and Jacqueline Prompton were both kind and professional. As someone who usually avoids hospitals/doctors whenever possible, they made me feel completely comfortable in the environment. Probably the best providers I've been to this far and will definitely continue visiting. I highly recommend checking them out! read more

The dr. Cut my tongue and it took him 3 hours to do 2 cavities on 2 teeth and he couldn't numb me enough so he had his mother numb me. I will never go back ever. He brought the practice from another dr. No comparison. Do not go to him! read more

I am not afraid to go to the dentist since I found this place. Sergei and Katya are extremely professional and attentive.

Highly recommend Willow Festival. The dentist is skilled and efficient. Professional staff and office. Excellent use of technology - from appt scheduling, confirmation, reminders and follow-up - to one-day crown preparation. Appointments are on schedule - no long waits. No one likes going to the dentist, but a dentist you can trust and have confidence in is critical. This place deserves to be your destination for dental care. read more

Just relocated to Chicago and was in need of a new dentist. The staff and assistants were all so friendly and helpful, and immediately made me feel comfortable. Dr. Prompton was very impressive, and paid great attention to the detail for my bridge I needed, making sure it correctly matched the shade of my other teeth, while being shaped so perfectly it was entirely unnoticeable. Very happy with my results and the level of care I received. I cannot recommend him enough! read more

I didn't want to be their first review....but I've waited quite awhile and at this point I should say something... There's some pros and cons about this place. Curb appeal? It's in a strip mall with ads all over the windows. Inside they are friendly and the place is very high-tech. There are large flat screen tvs in the exam rooms where you can watch tv while you're being worked on and when they take xrays that automatically show up on the tv. They have an online appointment booking system that emails you reminders. That was really cool. However, I came in for a teeth cleaning and xrays. The experience reminded me of going in for an oil change and being told your transmission is about to blow. They tried to convince me that my gums were receeding and my teeth were going to fall out. Really? I brush with a sonicare toothbrush, never have cavities, wear my retainer, use flouride wash yet my teeth are going to fall out? I left SO rattled I got a second opinion which was: ignore them. The facility is great and they are nice but I don't appreciate scaring the patient into purchasing more services. UPDATE: After writing this review, the owner sifted through his files until he figured out who I was and then emailed my personal email address on file and refuted my review using information from my file. Incredibly inappropriate and I looked into the legalities of what he did. read more

My husband and I purchased an Amazon Local coupon for a cleaning at Willow Festival Dental and went in for the X-rays and cleaning yesterday. We had a wonderful experience. The office was clean, the staff was friendly, and everything was very high tech. The digital x-ray machines were very cool and the flat-screen TV in the exam room was nice, too. My husband asked for a copy of his x-rays and they were in his e-mail box before we left the office. The hygienist was gentle with the cleaning and my teeth had that nice, fresh clean feeling afterward. The dentist seemed very professional. If I weren't moving across the country in a few months, I would like to return to their office for teeth cleaning in the future. I left completely satisfied with my visit. Also, we expected them to try to sell us teeth whitening, find a "cavity", offer us things we didn't need, etc... especially since we were there for discount services. They did not try to up-sell or pressure us in any way. (Disclosure: Both of my grandpas and my father-in-law are retired dentists. My mom is a retired dental hygienist. So, I feel like I know dentists/dental offices.) read more

Recently returned to the area and was shopping around for a new dentist, so I went in for a cleaning, X-rays and exam. This place was great! They were extremely professional, explained everything and used the most updated technology. I loved how I got to view my X-rays on the TV as she explained what she saw. They answered all my questions thoroughly and provided a printout for the cost of removing some mercury fillings that I want out. It was much more affordable than I thought so I will likely return to finally get them out. great location too, so you can get lots of other errands run while you're at it. I'll definitely return. read more

Always great experience visiting the office of Dr. Yuryk. The office is sparkling clean. Newest appliances snd technology. The doctor and The hygienist are ALWAYS on time. The staff is friendly. Everyone in the office from the doctor to dental assistant is wearing PPE's to protect themselves snd other patients. You never have to wait over a minute. Greatly recommend! read more

Best dental office hands down! The ambiance and decor makes you feel like you're walking into a spa. The front office staff is incredibly sweet. And the rest of the team is what will make me a loyal patient! Incredibly talented, passionate, kind, and understanding. They do amazing work. For someone who hates dental work...trust me...you will not be disappointed coming here read more

This is by far the most professional, relaxing, kind dental experience I have had. Always on time , friendly and provides explanation of what they are doing, and what has to be done. Highly recommend. read more

Excellent service and prices are reasonable Doctor is nice and always recommends what is needed for the patient. read more

All the people at Willow Festival Dental are so nice and friendly, you don't have to wait long and it's very clean and neat. I have had two dental implants and they were done in the office I didn't have to go anywhere else. I have been going to Willow Festival Dental for 4 years. I would highly recommend it. read more

Really safe and comfortable during Covid-19. All possible precautions taken. Entire team really takes great pride in the personal care for each member of my family! read more

It is always a nice experience to visit Dr.Yuryk's office. Starting with welcoming receptionist and very kind personnel to appointment with doc, who is very professional and have great hands to fix any problem with ease and nice attitude. Also the office is modern and well equipped. I have been visited this dentistry for years and it is simply the best experience:) read more

Dread going to dentists and was way overdue with more issues to take care off than would like to admit. In all honestly was embarrassed to even see a dentist how bad things were. Right of the bat felt comfortable. Friendly receptionist and all possible covid precautions taken. Had a fractured nearly gone wisdom extracted. Was shocked how quick procedure went and nearly painless. Very reasonably priced for the extraction and quote for fillings + crown will have to come back for. Nearly an hour drive away for me but well worth it. Highly recommend. read more

I love this place! I started with them a few years ago and have since moved to AZ, but still fly home to see them twice a year as my dentist - they are the best! They are the nicest people - everyone from the front desk girl to the lady who cleans your teeth, to the dentist - and all treat you like family. When I get my teeth cleaned, it is with literally no pain at all. They are very clean, calm, and professtional. They explain every little thing before, and during while they're doing something. They also amaze me because every time I go in, they have the most u-to-date, advanced technology and service. They even fly to Scottsdale, AZ every year to take the best classes so they are constantly up-to-date on the dental world and how to serve you. Even with all those advancements each year, they never raise their already super-low prices. I don't know how they can afford to charge so little for the great stuff you get there. They are truly incredible and I would definitely recommend this place for anybody! read more

They are the BEST DENTIST OFFICE and people ever! Been to at least a dozen dentists in my day and these folks are awesome! The care they provide is worth the drive!! read more

Very pleasant doctor and stuff, always a great experience! Had many dental procedures done with Dr. Yuryk and always happy with the results. He is very caring, gentle and explains every step. Highly recommend. read more

Great husband and wife duo and the staff is fantastic as well !! I used to hate going to my old dentist but now I look forward to my visits.

The front desk staff is friendly and professional. The dental assistants are comforting and efficient. Dr Yuryk is honest and knowlegeable about all the modern dental procedures. Keeping his patients comfortable is his main concern. Explains his every move. One visit crown is a great convenience. The hygienist did an amazing cleaning and offered recommendations for my home care. No long waits and prices are reasonable. Office is warm and inviting. I am a patient for life. read more

I recently switched to Willow Festival a year ago and must say they offer first class service. Also more importantly they are very honest and despite their great marketing they do not try to up sell me on items I do not need. read more

This is our family Dentist for two years. We waiting too long to switch to a dentist that is state of the art. This office is clean and timely everyone Is experienced and so good at their job. I have referred so many friends here. You are in excellent hands ! read more

Absolutely the best service. Would not go anywhere else. Doctor and their hygienist know exactly what they are doing.

Wonderful experience every single time! They are very on schedule and prompt. Very professional and up to date with the latest and best of technology. Great bedside manner! I have been to several dentist's in the past and after my experience at Willow festival, I'm extremely happy and wouldn't go else where! read more

I would like to share my very positive experience with dr. Sergei Yuryk and his crew. Smile is back on my face!

The BEST DENTAL SERVICE I ever had in my life!!! All types of dental care is provaded with a personal aproach for every single case. I would recommend Willow Festival for everyone who wants to be treated by professionals. read more

8 or 10 years back I went to this office with a Groupon. I have been going back ever since. Cleanings twice a year, x-rays, two root canals, a crown, a couple fillings. Still going. I do not have dental insurance, but their prices are reasonable (for dentistry), and they are very skilled. Definitely - highly recommend. read more

Very impressed with the doctor and his front desk staff. Well organized, very professional. Was really afraid to go to a new docyor, but somehow it seems that I made a right choice. read more