Left my device in the store with the repair guy for a screen fix and while I was shopping I…read morereceived a notification that someone was trying to access my email and they were trying to access it from that location. I went back and retrieved my device and confronted the gentleman about the attempt to access my email which he thoroughly denied. However, there was no work involved the address location, was clearly given. So I don't trust them at all.

Responsive and the price was reasonable. The battery was replaced within the estimated time.read more

Mid September 2025 my wife's android phone (Samsung galaxy I think) became unusable due to all of…read morethe apps that the Grandkids had installed on her phone, which had a ton of pop up crap (adds?) that we could not get past, they were so invasive. Shawn took care of it. Once we described the symptoms he had us leave it with him and about an hour latter he called my phone and told us we had two options. We could have him wipe the phone, which would lose all her information and photos or he could uninstall suspect apps that had been installed by the grandkids. We chose the second option. Charged us $51 I believe, and had it running like it was new in about 2 hours. Highly recommend.

The owner of the business reached out to me and was accommodating by coming into the business on…read morehis day off to fix my phone. He urged me to let him know if I have further issues. My opinion of the customer service has changed to outstanding.

Outstanding service. Unlike every cell repair service I contacted in Asheville, Peak Wireless…read morecustomer service was helpful and responsive. So I drove over 30 minutes away and am glad that I did. The battery replacement was quick and easy (under an hour!) and the price very reasonable. The excellent ratings are well deserved.

I don't remember when I first went to Peak Wireless, but it must have been shortly after he opened…read morehis business. I'd bought cell phone(s) from him and was pleased with his helpfulness. My tablet screen was broken and Jeff offered to repair/replace it, but had never done it before on that particular item and wouldn't guarantee the work. I took my chances with him and he did an excellent job. It is now many years later (2024) and I've had to move to a retirement village where we have an IT department which takes care of most of our IT needs. Unfortunately my old, 5SE iPhone which I need because of manual dexterity problems, couldn't be repaired by the new, young tech and ended up in worse shape than before. The floating Home button cannot be eliminated, the regular Home button which had been difficult to push is permanently stuck. It is now Friday evening and I'll have to wait until Monday to somehow get the phone down to Peak Wireless and have Jeff and his crew work their magic on it.

Lindsay was amazing. My mom's phone was acting crazy, and she wasn't able to use it with all the…read morepopups continually telling her the memory was full or her phone had been infected, even while trying to look at photos. I did a factory reset and nothing worked. We took it to CPR and Lindsay knew almost immediately what was wrong. She removed 2 innocent looking apps (Adobe reader was one of them) and the phone was as good as new! It saved my mom from buying a new phone, which she was about to do. Thanks Lindsay!

Cell phone would charge. Technician diagnosed in less than a minute . Cleaned the charging port and…read moreplugged it in . Works awesome . He was fast and efficient. Highly recommend CPR!

Very disappointing experience…read more I brought my iPhone in for a simple issue (stuck at 1% battery and shutting off). I was given a vague "IC issue" explanation without clear testing or proof, and I don't feel a known-good battery was ever tried. I was also charged just for the phone being opened and "checked," without being clearly told about any fee upfront. I left with no real answers and no confidence in the diagnosis. Communication and transparency were not there. Now my cameras are broken....coincidence??

Excellent service and reasonable price! My laptop kept restarting, sometimes just repeatedly…read moretrying to restart, of course on a Saturday. They were able to diagnose a couple issues and get me back up and running. This is now my "go to" place. Good pricing on phone accessories also, so I will keep them in mind for next time. I will recommend them to anyone who has a need.

We got completely locked out of my mom's new phone and came here when Verizon couldn't help. A very…read morenice young man reset the phone in literally about ten seconds. Definitely recommend this place, they deserve more than five stars!

Beware, DO NOT USE THIS PLACE. I would give a ZERO star if I…read morecould. I brought a perfectly functioning phone with a spider webbed cracked screen in for screen replacement as they are the closest Samsung Authorized Repair shop. I waited 4.5 hours with excuses claiming hes having a hard time connecting with Samsung, before I left home to pick up my kids. Owner calls, asks, then accuses me of cancelling my "ticket" and that he can no longer repair my phone. I drive all the way back to the repair shop and not only is my glass screen mutilated, my phone no longer works. So after half a day waiting for a simple screen replacement, MY WORKING CRACKED PHONE TURNED INTO A NON-FUNCTIONING PHONE. Beware of this shady place.

I would 100% recommend ER Electronic Repair. He arrived quickly, responded quickly, and fixed my…read moredigitizer, screen, and back glass. He did not charge labor [parts only] for back glass and took my payment via Zelle. Simple and easy!

Don't go there ever! Worst experience ever! The phone we brought in was destroyed completely. Not…read moreonly was there physical damage but the battery doesn't charge any longer. We were directed to speak with the manager on the phone. He told the worker to put back our old cracked screen and said he'll give us a refund "later." How ridiculous is this? Save your phone and money and never go to this terrible business!