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    Lula Financial - Amie Shapiro - Fee Only Financial Planner

    Lula Financial

    (44 reviews)

    Financial District, SoMa

    I've known Amie for years as a performer, and after discovering they were also a professional…read morefinancial adviser, I jumped at the chance to meet with them. I've worked the last 15 years as a professional freelance musician and teaching artist, and had never met with a financial adviser, so I came in quite nervous, though eager to learn. Within minutes of our first session, she laid out some excellent core tenets for me to follow, assessed my financial situation, was realistic and transparent, suggested several easy steps for me to start. She did all this while being supportive and encouraging - allowing me space to drop any guilt or shame for having "started late" on things like building retirement savings and investments. She was professional, knowledgeable, kind, and followed up immediately with a write-up with action items for me. Needless to say, I feel infinitely more confident and clear on next steps, and I'm excited to continue working with her. Do yourself a favor and hire Amie for a financial planning meeting! It's one of the most important steps I took in adulthood and you won't be sorry.

    My wife and I engaged Amie for financial planning help to get a sense of how far we are from…read moreretirement. We found her super nice to work with, but we also ended up feeling that the service she provided was too simple for our needs. I think the level of detail in her planning would be appropriate for someone who is new to the basics of financial planning, and could be the right choice for clients who might get overwhelmed by too many details. But we ended up not feeling confident in some of her advice because we wanted to get at the underlying details. Here is an example. Aime provided us with a financial calculator to predict whether our portfolio was sufficient to generate sufficient income for retirement. This calculator was based on a single predicted rate of return in the market. We have since learned that such calculators ignore a significant factor, called "Sequence of Return Risk", which are accounted for by other calculators. When I brought this up with Amie, she said she had no objection to us using other calculators, so long as we didn't get overwhelmed. There were a couple of other examples where we would have appreciated more detail. For example, she recommended a 100%/0% stock/bond allocation. Since this is substantially different from typical advice, it would have been nice to hear more justification than she provided. Anyway, I ended up feeling that Amie is a great resource for beginners to get their finances in order. But for people further along, where there are significant risks to making mistakes, the simplicity of her approach may be insufficient.

    Balboa Capital Corporation - Promised Interest Rate.

    Balboa Capital Corporation

    (7 reviews)

    Financial District

    Beware! This broker misleads their clients with "Bait and Switch schemes" and use contracts to hide…read moretheir wrongdoing. This corporation is a broker and not a bank. They are also known as Ameris Bank but they don't service the loans. The actual loan ended up being serviced by Amur Equipment Finance out of Nebraska. The scheme started with a telemarketing call from an account executive called Matthew Kruger to which he guaranteed a competitive interest rate of 6.6% to 7% in providing a 5-year loan. See the text picture from Matthew. Balboa ended up adding a Per Diem charge of .03333% to the monthly payment. The monthly payment actually put the interest rate at 13.423%. My business credit is A-rated so I would have never taken this loan if Matthew would have been honest. I addressed the issue with a Branch Sales Manager Brendan Gibbs to which he continued to defend what is Predatory lending and issued no resolution. Unfortunately, I'm now in a legal battle with this shady brokerage firm. I hope this review will help people decide for themselves.

    I will never use this company for a lease again. Their sales people lie, they screw with your…read morevendors, they have items buried in the fine print of their contact that that give you a tiny window to tell them that you want what you originally asked for. I requested a three year term on my lease with an option to buy. Close to the end of the term, which was clearly stated on the contract, I was told that I had to give them 6 months prior notice in a vey small window or that it would renew for another year. This was never explained to me when I signed the lease, and my salesperson, who no longer works there, never told me about this. They claimed to have sent me a reminder letter, but I have no recollection of seeing it. No other leasing company I have worked with have used such deceptive tactics, or tried to force me into an extended term that I never asked for or expected. When I tried to resolve the situation, it was like talking to a brick wall. They threatened me, and were unwilling to help or offer a solution in any way. All I wanted was what I originally asked for! Avoid this company!!! All they care about is money. They don't care at all about their customers. They are deceptive and have no compassion. Look elsewhere!

    Affirm

    Affirm

    (127 reviews)

    Chinatown

    The three stars is for Rafael, the supervisor to whom I was transferred after the first agent…read morecontinually talked over me and raised her voice. If the call was based solely on the first agent, I would score it at a -1000. I called concerning a failed purchase with a company that both Affirm, and the company, show as available for Affirm card payments. The agent became very snippy with me and told me no, you cannot use Affirm to buy groceries, even though the major grocery chain was on their list of stores available for purchase. The store also showed Affirm as an accepted payment method. When I asked her to please stop talking over me and raising her voice, she raised her voice and snipped back that she was not raising her voice. Did I mention that she did not greet me at the beginning of the call, and all I heard was loud noise and chatter in the background? Her tone the entire time was snarky and aggressive, and she possessed zero problem solving or de-escalation skills. I was polite, even when I asked her to please stop raising her voice at me. I then asked to speak to a manager or supervisor. She stated that I could not, and to call back and get someone else. I asked, "really? you don't have a single leader that I can speak to?" She again said no. I then stated that I am a call center supervisor (truth), and that this was the worst customer service I had ever experienced (also truth). She then relented and asked me to hold. About five minutes later, she came back and explained that she had a supervisor or the line. The supervisor, Rafael, was calm, and asked me to explain what had happened. Rafael was easy to talk to, and explained why Affirm could not be used at this particular location. He also explained that he would send me an email link that would walk me step-by-step through the process of setting up an Affirm loan without attaching it to a specific retailer, which I received and was able to complete. It's concerning that I had to ask three times to get to someone else to help. The first agent I spoke with should never, ever work in customer service. Imagine if the caller felt too bullied by the agent that they just hung up, or if the caller were elderly or otherwise could not get the agent to listen to them and address their needs. Beware, and be prepared to say "no," and ask for someone higher up the chain if the customer service you receive from Affirm is poor or unhelpful.

    0/-10 if I could…read more Affirm 100% deserves a negative 10 stars. My experience with them has been an absolute nightmare. An account was opened in my name without my consent, multiple loans were created fraudulently, and despite providing proof and reporting identity theft, I am still being held responsible for a loan I never authorized, opened, or benefited from. Affirm's response to my complaint was dismissive, vague, and failed to address critical evidence of fraud, including impersonation attempts and fraudulent account activity. Their customer service insisted I was responsible while refusing to provide verifiable proof, and their internal verification process remains completely opaque. I would not recommend Affirm to anyone, and I'm warning anyone who values their financial security: this company does not appear to take identity theft or consumer protection seriously.

    San Francisco Federal Credit Union

    San Francisco Federal Credit Union

    (593 reviews)

    Fillmore, Western Addition

    Wow, I'm genuinely impressed with how responsive and professional SF Credit Union has been…read morethroughout the entire auto loan process. Huge credit to the lending department for funding my auto loan in just two days. I had recently applied with several other credit unions, and some are still reviewing my documents more than a week later. In contrast, SF Credit Union provided clear communication, regular updates, and a streamlined process from start to finish. Not only did they offer one of the most competitive rates I found during my research, but they also didn't require unnecessary conditions such as direct deposit commitments or other hoops to jump through. If you're in the market for an auto loan--especially if you're purchasing a Rivian--I highly recommend giving SF Credit Union a look. Their customer service, transparency, and efficiency made the entire experience exceptionally smooth.

    I got a jumbo home loan through SFFCU. Would highly recommend!…read more My previous lender was botching my house close. Pretty much everything that could go wrong was going wrong - increasing costs, a surprise demand 1 week before close that I rent my current home out with a lease & a paid deposit, and denial of part of my income a few days before close. It felt like it was falling apart - it was messy on the lender's part, and stressful for me. I didn't want to continue - I negotiated an extension with seller, and then switched over to SFFCU. What a night & day difference! The team listened carefully to the situation, was clear up front with all requirements & potential underwriting risks, and we discussed how we could mitigate. What was great was they were able to talk to underwriter and get high level alignment up front to reduce uncertainty. Once I switched over, they swiftly got to work. Early on, they proactively called me and told me when rates were decreasing, and when rates were going to increase and I should lock in. I also had access to 3 different people on the team (Tim, Jazmin, and Tina) who all played a part, and depending on what was needed, I could easily get a hold of any of them with a quick call. Overall it was a smooth close process, and with the best rates I could find on the market.

    SmartBiz Loans - businessfinancing - Updated July 2026

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