I can't say enough about VI and how great they are! We own…read morea couple timeshares and VI by far out classes, the others. We've been to more locations than we can count. Our favorite resort is Torres Mazatlan all the rooms are great, but if you get a chance to do the penthouse, holy moly, it's stunning. Every single room in the whole place faces the ocean, so there's not a bad view anywhere you go. I would absolutely recommend VI to anybody looking to travel.

Won a free trip from the fair and was told to attend the presentation to receive the package gift…read more I scheduled and went to the presentation. They do not allow cell phones to be used. Anyways... upon arriving the room is very welcoming with vacation decorations and photos. It was very nice and exciting. I was being assisted by a very nice lady. She basically did interview asking personal questions which took about 20 ish minutes. Then a man did the presentation. He talked to fast and gave out so much information at once, my brain was exhausted trying to keep up. They try and sell you the "once in a lifetime" kind of deal that you can only purchase that day. And they will not give you any options. They refuse any answers you give and give you extreme high pressure to purchase their deal. To me, I'm not at an age where I want to invest in thousands of dollars for travel and vacation. I have other priorities and I told them that. I even said down the road I would most likely consider this offer. They disregarded me and pressured me STILL but with even more aggravation. Any answer was not a good answer. We were held there for a few hours. It was not a pleasant experience, I would avoid this place and I would not come back due to the experience I received that day. There was no customer support or empathy. Also this triggered my anxiety and I felt like there was no way out but to literally say we can't afford it.

Our condos have used Morris Management for the past 10 years and I've been very pleased with the…read moreservice we receive. The contract price is much lower than other places I've lived. Our HOA dues are around half the average for a community our size. Our property manager is personal and always follows through if there are any issues. She attends all the board meetings and helps facilitate the normal maintenance and repair work for our community. She always shows up prepared with bids and helps board members understand everything. Morris also acts as a liaison between the board and the homeowners and takes much of the burden from the volunteer board members. They handle sending violation letters and speak with the homeowners when necessary. They've always acted fair and work with homeowners to resolve problems. Anytime we've had an emergency maintenance issue, it's resolved quickly and to our satisfaction. We recently had a carport collapse due to the 2018 winter storm and the parts were long since discontinued. Our property manager, Luiza, was able to find contractors who could custom make the parts so the new carport would look exactly like the current ones. Morris handled everything, so the board didn't have to sweat such a major repair. This included handling the insurance claim, too. I would recommend Morris Management to anyone needing a competent property management company. I would also add that after reading some of the reviews, some of the issues people are complaining about are actually with board policies/HOA and not Morris Management. The board makes the policies and enforces them. Morris just acts as a liaison and does not have the authority to make decisions on behalf of the board. That's also a testament to how seamlessly Morris works with the HOA boards and how much they handle. Though I recommend anyone having issues with violations or needing something repaired speak directly with the HOA since ultimately they are the people making the decisions.

II. Negligent Construction and Safety Hazards (Early 2025 - Present)…read more* August 2025: Charter Construction began repairs on my unit. Throughout the process, the site was not maintained. Sharp debris (nails, screws, staples) was consistently left in common areas. * Insufficient Remediation: Despite multiple requests to clean the site, contractors used high-powered leaf blowers, which turned sharp debris into dangerous projectiles rather than removing them. * Injury to Pet: On January 22, 2026, my dog, Kaos, stepped on a large scaffolding screw left in the dirt by Charter Construction. This resulted in a broken nail and exposure of the "quick," causing significant pain and necessitating veterinary concern costing me close to $600 for an emergency visit. * Failure to Act: As of January 29, 2026, despite notifying Morris management, no cleanup of the common areas has occurred. I continue to find sharp debris daily. III. Construction Defects and Resulting Property Damage * Roofing Failure: Following the special assessment work, the roofing company performed a substandard installation. * Water Intrusion: The roof currently leaks into the master bedroom and bathroom. * Mold/Bacteria Growth: Failure to properly dry the attic prior to sealing the roof has resulted in severe mold and mildew proliferation. This has spread to personal property, including a $4,000 sofa, sentimental military uniforms, clothes and other items. * Damages: A general contractor has estimated the cost of remediation and repair at $100,000+. IV. Personal Injury and Health Impact * Medical History: I have a history of severe asthma, previously requiring hospitalization and mechanical ventilation. * Exacerbation: After 21 years of being symptom-free, the mold and bacteria resulting from the negligent construction have caused a recurrence of severe wheezing and respiratory distress. My home is currently a documented health hazard.

Adding to my earlier review as Debbie Smith is a star and has helped me sell three condos over the…read morelast few years (including during a pandemic!) and has always been a wonderful agent. She is quick, courteous and brings an incredible network of contacts from junk haulers, painters, inspectors, contractors, you name it. Thank you Debbie for being such an amazing person and making the impossible - Possible!

I've been a tenant since I moved to Seattle 3 years. I've lived in various states at various…read moreproperties and I can confidently say Debbie Smith is the best property manager I've ever had. She's attentive and genuinely cares about everyone that lives in the building. She's thorough and also transparent about everything. When you constantly hear horror stories about other property management companies and the turn over around the area, it makes me feel lucky to have found this spot. Highly recommend to anyone looking for a new place.

Working with Maple Leaf has been a pleasure, particularly thanks to our property manager Katie!…read more From the start, Katie's eye for quality and completeness was very helpful in getting the home in great shape. She unfailingly followed up and kept track of every detail and project, coordinating across multiple contractors and the wrap-up and move out we were doing. Her communicativeness and responsiveness has been enormously helpful, including when it came time for leasing and move-in. Katie kept everything on track, and went above and beyond with a day packed with tours. Maple Leaf and Katie's professionalism and care really shine through - would recommend working with them!

Katie Mandell is the most outstanding property manager I have ever had the pleasure of working…read morewith. She took over our property at a time when we were dealing with a downed tree after windstorms, and truly changed our lives for the better. She helped us to get the tree delt with, and another dangerous tree taken down so we wouldn't have this problem again. Our prior manager had been complacent, slow, and unhelpful. Katie is the exact opposite. She is prompt to respond, follows up on issues until they are resolved, and has a genuine care for the lives of her renters. She is always warm, friendly, and gets the job done! Maintaining our gutters and landscaping, ensuring seamless lease renewal, and replacing our fridge the same week that it broke are just a few examples of ways she has helped take care of us. She is absolutely an asset to the Maple Leaf Management team, and we feel so lucky to have her.

Amber Rowedder, is a kind, intelligent and knowledgeable property manager lead at SJA, and she has…read morebeen a gem to work with. Each time I've reached out to her, be it something minor or something important, she's prompt in getting back to me and she's excellent at following through until the situation is resolved. I appreciate her responses especially since AI and automation are at an all-time high. She's delightful to work with, and I know when I turn to her for questions or a problem, she will take care of it. On my scale of 1-10 (10 being the best) she is definitely a 10!

SJA managed our property in lake Stevens for about 2 years. Ugh. It was so poorly run that even…read moreafter we told them we were leaving we still did not get a timely reply back until I cc'd management and other staff we had interacted with on the emails. We calculated how much money we were getting after their fees and all the repairs they had done (for our 1990 house that was in great shape) and it turned out to be 65% of the rent. If you need anything be prepared to interact with their robust team of offshore folks in the Philippines. We are still unclear why we needed our septic pumped 2x within 2 years and were quoted $3-4k each time as they did not send us the detailed breakdown of the requested work. We had a suspicion that the folks they use for maintenance and for other repairs were financially incentivized or tied to the company as we did not receive multiple bids and it looked like SJA had ties to the company doing the work. Shout out to Kayla Schwartz who never answered any of my emails until I cc'd Claudette Scott. They did not seem to fully do walk throughs and left our property and wood floors covered in dog pee pads during the walk through. We requested that they not allow tenants to use our fireplace and found they had left that in the listing so we were legally obligated to allow it. Neat. If you want to lose significant amounts of value and gain 0 value except for a huge headache, SJA is the property management firm for you!

5 stars for David Lee who we met for ProCare maintenance consultation. He was genuine, very…read moreknowledgeable/experienced, and he made it clear that resident experience was a priority. Overall, helped improve our impression of IH. Teresa was also helpful, friendly, knowledgable during the application process. IH itself has room for improvement. Weird rules were not made clear until after we applied, upon which we were informed that lease date had to be 5 days from home ready date, which was subject to variability contrary to what was listed on leasing apps (Ie. Zillow). We communicated our desire to start on a specific date in application, but this was not able to be accommodated even thought there was only one day difference. Communication could be improved regarding this, as well as other information. We received automated messages such as requests for the security deposit prior to signing the lease. Also we were not informed of the pre-move orientation until after the application that required us to be in town prior to moving in with only one weeks notice, which was a significant inconvenience. I'd recommend that IH consider changing this policy since not everyone is moving within the town to another home, but may be living out of state or several miles away with work obligations.

7/9/25 This is their…read moreresponse. Basically a non response.... Do not rent from them. They won't take care of their responsibility and then blame the tenant for their lack of actions... see their email below. Hi Crystal, I've been informed that you may have some additional concerns about follow ups. We do not have a service scheduled to that home due to scheduling difficulties and lack of hazard, since you had taken care of the hazardous broken portion of tree. As always, you have my email. If there are additional concerns presenting an immediate hazard, please send me photos and we'll get someone out to address the tress. It may be slow, due to the aforementioned scheduling difficulties for that property. Respectfully, Isaac Raymond Supervisor, Regional Rehab & Turn Still Would give them a zero. Was told someone would call me to let me know when they would send a crew out over 1 week ago. No call. Would not recommend. Lack of any sort of real action.

Kim from Seattle Rental Group was amazing! She was incredibly helpful throughout my search for a…read morenew home in Seattle. She generously took the time to offer advice, answer my questions, and walk me through the process even outside of our scheduled appointment. Kim truly cares about her clients and gives them her full attention. Although I ultimately chose a property that I found on my own, she still kindly took time out of her day to help me evaluate it and talk through its pros and cons. Her support, honesty, and genuine willingness to help made the entire process much easier. I'm extremely grateful and would highly recommend Kim to anyone searching for a home in Seattle!

My experience working with Chelsey Ryskalczyk/Seattle Rental Group couldn't have been better…read more Chelsey is very responsive, she looked out for my best interests, and provided sound advice.

Have used Alderwood twice on large backyard living space projects and recommend them highly…read more First, they take the time to work with you on a design (they have designers on staff) that incorporates all elements, provide you with material samples, pictures, etc. When we struggled to make decisions they took us "shopping" to see samples (light fixtures, paver types, etc) and helped us visualize. We've been really impressed by this process. The construction crews are highly professional. They are thoughtful and careful with neighbors when dealing with moving equipment in and out, noise, and those kinds of things. They are great communicators and set really good expectations about project length and other details. When we asked for tweaks or changes midstream there was never any grousing or grumbling - they were very focused on making sure we were 100% happy. The guys are our crew were Colin, Max and Michael, and Patrick was the Construction Manager. In both cases, the finished projects were even more stunning than we expected. Top notch.

Alderwood Landscaping's seamless design/build process results in beautiful landscapes. Enhance your…read moreprojects with premium clay pots from tenthousandpots.com.

I don't know where to begin to shower our praises for Trish Coy and her team (including Sydney and…read moreBrandi). We have bought and sold our house with Trish. After the initial purchase of our house 8 years ago, there was no question as to who we would turn to to manage the sale of the property. Eight years ago, the market was CRAZY with houses lasting only hours and going for outrageous amounts over asking. My husband and I came from So California (thus understanding the market) with the goal of finding a house that weekend. We actually DID find a house that checked all of the boxes. I said- Trish, make this happen. With a carefully crafted offer (not outrageous over asking) she landed the deal. Trish remained in contact over the 8 years with referrals for painters, flooring, and contractors. Now selling in a flat market, again, Trish to the rescue with strategies that landed us EIGHT offers within the first few days. She prepared spreadsheets and walked us through everything. I will not only miss Trish as an agent but feel I moved out of state from a friend. She is attentive, responsive and most importantly very transparent with all aspects of the options with the purchasing as well as sale of a property. We felt supported at all times. I cannot recommend Trish and her dedicated team enough.

The RAREnorthwest team are amazing! They made my first home search and purchase in Seattle a breeze…read morefrom start to finish. Rachel, Stella, and Brandi were attentive, responsive, and supportive throughout the entire process answering every question and keeping the process moving for a quick turn around. If you're looking to buy in the Seattle area, I can't recommend them enough!