Came here again for a smash burger redemption. We both ordered Classic doubles with fries. And we can both say it was a much better experience. Both burgers had fresh buns and not falling apart. They were flavorful with fresh ingredients and not dripping with grease. The fries were golden,crispy and perfectly seasoned. We will be back! read more

Smashburger - Double Classic Smash® Burger and Fries - Burgers Near Me - St. Albert, Alberta

I see why they call it "smash" burger. The Burger came out in pieces like it was smashed alright. Super hard to eat a burger that's falling apart like that. Flavour was mediocre at best. There's way better burgers for the price in town. Avoid this place is my recommendation. read more

Just please smash that burger in my mouth now! I am a huge fan of Smash Burger. The flavour profile is right up my alley and they offer gluten free buns. Win win!! You can also choose from a large array of sides so it has been easy to satisfy the family there. We have been going on and off since they opened and throughout the changes and have just had delicious burgers and good experiences. read more

I find myself here more as a late dinner than ever. So it is never busy when I am there, but the food is still good. I am leary of going to places late because it usual means old fries or terrible quality. I am yet to have that problem here. The made to order helps. The restaurant is always clean. There are a good selection of tables, high top and normie, plus a counter along the window. The staff is always smiling and friendly. Get an order of Smashfries (tossed in rosemary, garlic, and olive oil), share them they are good. Or get your own, whatever makes you happy. The large order of fries is enough for the table to share. My favourite burger is the Albertan, onions, whiskey sauce, and a fried egg! They have chicken and vegetarian options for their patties. I have yet to give them a shot, but it is definitely a to-do on my next visit! read more

One bite and you will be back! All the burgers I have tried here have been excellent! My favourite is the avocado bacon club, packed with flavour and fresh avocado, really tasty. They have delicious rosemary garlic fries too and tots, lots of different burgers and side options to choose from. This location has always been great at customer service and I have always left full and happy. At your next burger craving definitely come here, you will not be disappointed! read more

Burgers are awesome not a fan of the fifties with rosemary. Overpowering flavours and very thin. Revisit your fries! Not good...

I do appreciate that Smashburger let's you customize your burger just the way you want and offers up trendy side items but that's where they lose me. The concept is good - smashing fresh ground beef on the grill searing in the juicy goodness and cooked hot and fresh to order but it's what they're serving me that loses me. They fly their beef in from the United States. Yep, that's right - you cannot get less local than this. They also fly their bread in from the United States as well. I'd much rather frequent a burger joint that is supportive of local food - locally sourced beef (Alberta beef at a minimum) and locally made bread if not made in house. If you do stop by, be sure to give their sides a try as they offer more than the usual fare with not only french fries but also smash fries, sweet potato fries, haystack onions and veggie frites. Props for serving Udi's Gluten Free bread for anyone looking for GF. Their menu varies from region to region so if you'd like to see what's being served up at a particular location just google them but here's the link for St. Albert: http://locations.smashburger.com/canada/ab/st-albert/1368 As noted on their website, this location features the Albertan Burger & Chicken topped with Montreal seasoned grilled onions, cheddar cheese, 40 Creek Whiskey BBQ Sauce, and fried egg on a Kaiser roll. But how is it Albertan if the burger is not made from Alberta beef? The value is certainly good for a casual family dinner out but next time, I'd stop at Jack's Burger Shack instead who uses locally sourced ingredients. If I was reviewing Smashburger on the burger alone, it would be an easy 2 stars with flown in - non local - meat and bread from the United States BUT with trendy sides, a bright and clean restaurant, and Udi's GF bread options - I'll bump them up to 3 stars. Still won't be visiting again when I could get locally sourced burgers from other competitors in St. Albert that are Mom & Pop owned. read more

It was great that they offered a VIP event/soft opening for the new location! Booking time slots was a good way to get folks in a steady wave for the staff. I was a little surprised by the lady behind the counter (I think she may have been from corporate USA) when I mentioned I was celiac and needed gluten free care of my food asking me "What's Celiac?". I had an "oh-dear" moment at that point, but forged ahead. I didn't see any mention of gluten free buns or allergy awareness on the signage - it was a soft opening, so I wasn't going to expect everything would be done and finished. She did mark my salad order as an Allergy. Speaking with the owner, I'll send them some info later on so they can educate their staff. I heard later from friends in a later time slot that there was mention of Udi's gluten free buns on the menu, but I never did see the menu, (they're posted just inside the door on the wall), I only saw the board behind the order counter. I see from Jenna K's Aug 2015 review - the gluten free bun is fluffy - so I have another reason to revisit! The salad I had was the spinach, cucumber & goat cheese, large, and really flavourful. I would definitely order it again. Did I say large? I had supper AND a lunch from my take-home. Just a note, I started my review in August 2014, and I'm happy to say they've succeeded in surpassing their 1 year anniversary! Must revisit and update my review! read more

Smashburger is located in a new shopping complex on St. Albert Trail. The parking can sometimes be tight, but there is ample spots. This location is the newest one in Edmonton and area. Management is very kind and welcoming and so are the staff. Everyone is very eager to please. Food is brought to your table and taken away for you. There are set burger options and the ability to customize. The egg bun option is remarkable. I always get the BBQ bacon cheeseburger. You have the option to make the burger an even larger size patty! The smashfries with rosemary oil are divine and the Saskatoon berry milkshakes are very tasty. I always have a great time at Smashburger and it makes the trip out to St. Albert well worth it. Prices are perfect and the service exceptional. They also make amazing salads. By far my favorite burgers in Edmonton and I dare say even in the world! read more

Smashburger - Burgers Near Me - St. Albert, Alberta

My SO and I were invited to a Grand Opening VIP Event for a soft launch of this location in St. Albert. My only experience with Smashburger is trying it once before in Calgary late at night and I did enjoy their burgers and fries that time so I looked forward to this VIP event. The VIP event wasn't too crowded but it was a busy place keeping the employees hopping and giving them a good test at running a busy fast food restaurant. The ordering went fine but my SO did have a bit of challenge explaining being celiac and finding out what she could order. A tough test for rookie employees for sure. A Manager ended up helping her and in the end she ordered a salad which she said was fantastic. She will be writing a review from her POV dealing with the gluten free options and how the food was. Back to my experience... I ordered an Albertan Burger with a side of fries with their signature spice blend. I love the fries there! I'm not a huge fan of shoestring fries usually but these ones are great and I think it has a lot to do with their rosemary spice blend. They are fantastic fries. I haven't tried their sweet potato fries yet but look forward to that. Their milkshakes also look great and something I want to try on a future visit. The Albertan Burger had cheddar, grilled onions, and a fried egg on top of their smashed burger patty with smash sauce. Their patties are delicious for sure and I really liked this burger and would rank it pretty high among other fast casual restaurant burgers. read more

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Amazing burger very juicy and tasty not much else to say but very very good will be back

Had a regular burger with cheddar cheese on an egg bun. As always the burger was delicious. The burger is juicy, the patty is not large so if you want a really meaty experience get two patties. I have also had the chicken here and it was quite nice. read more

Chaotic experience, waited 20 minutes to order though the restaurant wasn't busy, husbands and I's food came out 15 minutes apart. Stale bun. Nothing was organized. read more

Really good fried chicken sandwich, rosemary fries are also really good. It's a bit expensive but good food and made fresh.

Ordered a black bean burger, and it was absolutely disgusting. The burger was complete mush and didn't even taste like it was cooked. It had a paste texture and was cold. read more

Sorry forgot to take a few pics but here is my warning anyway. First impression from the outside is okay, new brightly lit, nice bright coloured signs. You walk in, a long narrow corridor channeling you towards the tills to order, a little uncomfortable as everyone stands there beside two tables with families eating. The families were noticeably uncomfortable with a dozen people standing in close proximity to them eating and I am sure, so is everyone standing in line. My advice, avoid those two tables by the tills. Ordered the Avacado Club burger, Smash Fries and some Iced water. The cashier made a big fuzz over my iced water request because he has to go to the back to get me a cup and bring it out to my table. Most places would have just given you an empty cup to fill up at the drink fountain's water tab but nope that is not allowed here. Very uncomfortable, felt like I caused a great issue for the restaurant and everyone else in line is looking at me saying "what the heck did this guy ordered to slow down the line even more?" Then there was the fries confusion, I asked what is the difference between Smash Fries and regular French Fries, the cashier couldn't answer me. With a little bit of a language barrier, I vaguely understood that it is fries with some spices on it, oh well, ordered it anyway. As it turned out, it was the only good thing I ordered. it came fresh, crispy and tasty; no idea what spices were on it but it was good. The Avocado Club was a disaster, for a $8 burger, it looked like hell. The patty looked "smashed", literally, it has been smashed into 3 pieces with zero juice left in it. The bacon strips were cold, hard and chewy; yum... cold chewy bacon. The avocado looked fresh but was served to me in a hard solid unripen wedge, even a six year old can tell you, a wedge shaped condiment does not fit well on a flat round burger well. The lettuce/tomato/top had fallen off sitting on top of my fries. Basically, what I received was a mess of burger pieces in a basket. Portion wise, the patty was small, much thinner than expected for a $8 burger. I also don't understand the concept of smashing the patty so all the juices run out of the patty. The meat was dry but the fresh veggie toppings did make it better. Taste wise, it was average at best and definitely not good for the price. IMHO, Jack's down the road, way better; Fatburder down the road, better; Wendy's down the road, better; McDonalds down the road, hmmm..., okay I won't go that far. Great concept but execution was poor. I really regretted not taking a picture for you but any smart person can tell the difference between the publicity pictures and the real reviewers' pictures here. Service wise, the servers need to be better trained and they really need to watch how they communicate. I don't look Asian but I understood every word that was shouted out. The one lady cashier really need to watch how she communicates with her staffs. Although nothing rude was said, the tone used made everyone uncomfortable. Me and my companion were going to share each other's sandwiches half & half, but we were both afraid to go up to ask for a knife, lol. Her Spicy Baja Chicken sandwich looked way better than my burger. May be it was because of the lunch rush, but service was poor, food was at best average and definitely not worth the price. Would I return, not likely, there are better burgers out there. read more

Great fast food place! I was impressed by the high quality of food for fast food! They have various options for burgers: chicken, beef, veggie and options for buns, gluten free! I made my own burger, choosing my toppings and had the black bean veggie burger. It was very tasty. The gluten free bun was very fluffy which is hard to come by with gluten free. We also enjoyed the smash fries which were really good! They have some spices and oils on it to make them extra crispy and flavorful. The service was good, food was prompt and tasty. read more

I have been here twice since smash burger opened the first time was pretty good, I had the buffalo fries and avocado club burger...the fries were fantastic tossed in franks red hot seasonings and served with a side of ranch and the burger was tasty though they had run out of the multi grain buns it's normally served on. Second time we went the service was super fast despite the line up. My burger wasn't what I ordered (buffalo bleu cheese burger) and when I asked the girl if it was supposed to have chipotle sauce on it she said she didn't know. I ate it anyway, it was alight. I had the fried pickles, they were underwhelming but the vanilla milkshake was super yummy! Not sure I would go back again. The cost was high and not on par with other higher end burger joints. read more

Great service and their Avocado Burgers are the best! The place is clean and well maintained. read more

Smashburger - Avocado club burger and the ranch salad. - Burgers Near Me - St. Albert, Alberta

First time trying and for the most part was really good. Burgers were excellent, home made beef patty with a nice soft bun. Smash fries were amazing, crispy and tasty. We had the fried pickles, which were tasty, but way too salty for us. Would come back for the burgers and fries! read more

Food is slightly over priced for the quality. Staff is friendly however. The chicken strips really brought down the rating of the restaurant. Washroom wasn't the cleanest. The wrong flavour of milkshake was provided to my table. Therefore I was unhappy with the quality of the milkshake. I wouldn't return to this restaurant. Thank you for your service. read more

I don't know what all these negative comments are about. Been here 3 times now burger has ALWAYS been juicy big bacon burger is perfect egg bun is a rare touch that is simply delicious. Staff is super friendly and the shakes kick the butt of anything else I've had. read more

Gave smash burger a try. Good service the staff was friendly. Found the hamburger was tasty but also found it a bit pricy. A hamburger small dies and a drink for two of us was just over $30.00. At that value I would prefer 5 guy burger just as tasty and a lot bigger. I also found they like put a lot of mustard on it. I feel that should be the individual choice. read more

Wow. Fast service, food arrives fast, hot, fresh, tastes great. Bonus points! Fried egg was nice and runny.

The staff is very friendly and the restaurant itself is very clean and welcoming, but the food is just not that great. The chicken is incredibly salty and greasy, but at least the veggies are nice and fresh! The fries are very thin (thinner than say, McDonalds fries) and overwhelmingly salty as well. My husband got a smashed beef burger, which you can tell is not Alberta beef and is kind of hard to enjoy when you're so use to local meat. My husband and I also tried the fried pickles, which kind of loses its tanginess that friend pickles are known for as a result of too much grease. All in all, I would say for the price you are better off going to Deluxe or Fat Burger. read more

I have eaten here a couple of times. I didn't like the veggie burger a whole bunch. They are a quick fix if you are needing a burger.

Only two stars for the fries . What a bad burger got the Albertan tasted dry and something you could get at burger King on the dollar menu.

I love the flavor and freshness of this restaurant. It might be premium priced, but you get what you pay for. Thick juicy patties topped with your fav toppings on an egg white bun. Service is ok for a fast casual place, but I can't knock the actual food at all. When my kids would rather eat here then some of the other fast food places it says a lot. read more

.... Got excited for a good burger and fries after a long week of work and was EXTREMELY disappointed with the staff and quality of food. First of all my plate was half full and my burger was burnt. My ranch dip was 1/4 full and looked like it was used. Last time I checked a burger worth $12.80 should have more than a soggy piece of lettuce and 2 pickles... maybe thats just me though. The bun was about as dry as the sahara desert. SAVE YOUR MONEY AND GO TO MCDONALDS at least the fries are good. read more

I've been wanting to go here since they opened and wanted to wait to make sure they got all the kinks worked out first. Turns out I should have waited longer. My hamburger was ok. A little bit on the salty side. I had the bacon cheeseburger. I got 2 kids meal. They were either $4 or $5.99. A good price for a cheeseburger, fries and drink. My kids liked the fries but not the burger. It had a weird taste. My burger was almost $8. The only difference between my burger and the kids burger was a strip of bacon and condiments. Your better off getting a kids meal and adding bacon. Now the service. Wow. It felt like I was at a Asian restaurant. The ordering guy barely spoke English and he was so confused with the till. He would start talking with the kitchen staff in Asian and it just sounds like their fighting. It was very uncomfortable. read more

I went to SmashBurger for lunch today. Menu selection is great (deep-fried pickles?!?!?), as is the service. They make everything fresh, and the food was great, though a bit shy of phenomenal. That combined with prices being a tad-pit high keep SmashBurger from getting a 5-star review. read more

Finally a fast food hamburger chain that I can eat at! Great food and excellent customer service. Gluten and Dairy free options. Very impressed! read more

I've been to numerous smashburgers throughout the US and was excited to try the one in St Albert... WOW what a disappointment. It was quite clear this was an Asian family owned establishment as everyone was Asian except one young girl which isn't an issue except for the fact we could barely understand the cashier and the owner/manager was being rude to the young girl and giving her dirty looks the whole time we were there. We ordered burgers and fries, the fries were good but the burgers were so dry. When the waitress came over my girlfriend went to show her how dry the burger was there was a piece of plastic in it. Instead of refunding her order she brought out a $5 gift certificate. I'm surprised smash burger doesn't have some sort of quality control for their new franchises. We will never go back to this one. read more

Smash burger is fantastic. We decided to stop in later on a Sunday evening. I was so impressed by the service. The younger boy at the front counter was very professional, and kitchen staff smiling as you walked in. The food was great!juicy burgers, smash fries were a hit- think gourmet shoestring fries! Milkshakes look great too! We will be returning! Best burger in a long time! read more

It is awesome here! Great service! Their food is absolutely delicious. Me and my friend go here all the time and we love it . If you are on the line of weather or not to go here... GO! read more

Love it fresh prepared meat..and done to order fast excellent customer service! Its a must for a quick stop for families and pick up if needed read more