Angie, my hygienist, is very personable, friendly, thorough and professional! Always my number one…read morechoice when getting my teeth cleaned! 5 STARS!

Terrible care! I had a molar cavity that encroached on the nerve causing greaat pain. Thier office…read morewas short staffed so I had to wait a week to get the tooth pulled. The dentist did not pack my tooth or broach it to ease the pain and then refused to give me pain medication while I was waiting to have the tooth pulled. DISCOMFORT CARE! I will NEVER use this company again! I should sue for pain and suffering!

doctor Roy is very knowledgeable and the sweetest person you could ask for in a dentist. I never…read morehad a bad experience with him and the staff was top notch good with insurance and appointments. I consider him a friend and wish Doctor Roy the best in his retirement. now Doctor White is in practice with cedar pearl and looking forward to the same care in dentistry.

If I could give zero stars I would. I had been going here for the first three years we lived here…read more I went every 6 months and thought everything was going well. Until my tooth cracked... The Dr. said I had a cavity and he had to fix it right away but I'd need a crown. I felt like a second opinion was needed and went to Dr. Barry (also in Crestview). He told me I had a mouthful of cavities and that Dr Roy hadn't cleaned the cavity out of my other tooth, it was still there under the filling. Needless to say I was pissed. The dental hygienists are friendly and nice. The doctor is NOT. And I'm also not sure if anyone there can read a dental x ray...

New insurance required me to switch dentists. This office was recommended by a co-worker. Only had…read moremy teeth cleaned and buffed a few chips, but the office staff is friendly. Dr. Barnes and techs know what they doing. Looking forward to my next cleaning.

A+ The care is…read moreExceptional. I had to put my dental care on the back burner for the past several years and yesterday I was finally able to go. Dr. Barnes was recommended to me by Nikki Johnson Henderson. (My girl Dixie) She could not have been more spot on for what I was looking for in a GREAT dentist and team of professionals to look after me. I was extremely nervous and embarrassed because I had let things go. Now back on track, at ease and feeling very comfortable with great care received at this establishment. Jessica, the hygienist, could not have been more caring and gentle and went to great lengths to explain everything in detail. Dr. Barnes is a real gentleman and will take great care of you. Miranda, the receptionist also went to great lengths to write everything down and explain everything in detail. Everyone here really takes the time and care to make sure you are comfortable with your care plan, cost and the steps you need to take to get back on track. A job well done Angel's and I thank you ALL! I look forward to many more visits and now know I have my dental team for life. A very clean, calm, state of the art facility. Handicap access and good parking too.

I've been a patient here for two years now. Since January of this year they have rescheduled my…read morecleaning EVERY month with an excuse of the "dental hygienist" being "sick" or "out for personal reasons". This would be acceptable if it were true however I find it very hard to believe the "dental hygienist" is "sick" monthly.

Patient beware. The staff is incredibly rude and disrespectful. I was told that a service was…read morecovered and then without my knowledge a different code was sent to my insurance which was not covered. I got sent the bill and was overcharged what I was supposed to be charged for that service. The management was unhelpful stating only corporate could fix it yet corporate claimed only the actual location could fix it. In the end I ended up filing a grievance against Aspen Dental. The biggest pain ever!! WILL NEVER RECOMMEND!! Zero stars if I could

I wanted to thank Dr Barry and his staff for making sure they took me in on an emergency basis…read more They understood the pain I was in and took me in even before they were open. Dr Barry was upfront and honest with me about the options I had. The tooth extraction went very smooth without hardly any discomfort. He truly is an expert at what he does and would recommend him to anyone.

I just switched to Dr. Barry because I heard such great things about him and his office. He did not…read moredisappoint! He explained everything and took the time to chat a bit. Super happy with this office and all the great people in it.

Friendly and reliable staff and an entertaining office environment. They're always able to get us…read moreat convenient times which helps with kids.

I recently moved to the area and was looking for a new dentist. I chose the right business. I had a…read morefantastic experience. Their technology is great and the staff is even better. I could go on all day about how amazing they are. Really looking forward to being treated by this dentist.

I've been waiting a year to get a top denture and bottom implants/2 posts (had to redo them, too…read moremany fittings from a cast, why ???, must use denture creams, why ???). Did not offer bone grafting for better support of a 4 post implant (guaranteed 2 post). Equipment/product malfunctions that were slow to scan and sent all white dentures. Staff (nice for the most part, finance only nice, when you sign up) has to keep running to doctor for answers. Doctor availability, seems to take a lot of vacations. Makes you sign, when products are not fully together, validating they fit well.

My first visit was some time ago, when I was in agonizing pain. I had a severe infection in a…read moretooth and was dreading having to go through this! We all hope to find a forever dentist someday, someone who knows exactly what to do, and cares about their patients! Dr. Shane is that guy! He turned out to be the best dentist I've ever been to, and I've been to several dentists over the years. I was in my late 70's then. He took his time, explained everything to me, answered all my questions, and put me at ease. He shared his thoughts and expertise with me honestly, and was knowledgeable and professional. I can't tell you what a positive experience this was! The tooth came out all in one piece, without breaking, because he took his time to do it right. I have a lot of confidence in Dr. Shane. The quality of his care was exceptional. Someone else described him as "kind." Perfect description! Yesterday, I went in because I broke my upper dentures in half. They were made somewhere else years ago, and Dr. Shane is fixing them. I will also order a new set from him. I had been to another dentist in Crestview years before who made my dentures, and that experience was beyond horrendous. They were unprofessional, the staff was rude, and they kept changing the prices on the services and procedures! They also didn't mind embarrassing several patients in the waiting room. What a difference in professionalism with Crestview Family Dentistry. I'm really happy I decided to go there, because it's my "Go to place" now. I have to mention how helpful Andrea was in the office when I stopped by to make an appointment. Pros work there! She had answers to my questions, as well as options. She's very knowledgeable and we had a nice chat, as if we'd been friends for years! I love the lobby with the chess/checker set, and the aquarium on the big monitor. You can't not watch! next time I go, I'll get to meet Ozzie, the Frenchie, who snores loudly! Great dentist, great staff, and they are highly recommended!

We had to leave due to our insurance and was very sad. This group knows what they are doing and…read morealso make it a very friendly family environment. I am so happy our new insurance allows us to come back and I am here today fort my first of many appointments.

When I asked administration if they accepted my insurance, she stated she wasn't sure. I asked her…read moreto please make sure to let me know if my children's cleaning were covered or not before their appointment and she stated she would. Ultimately, she did not and expected me to pay over $200. When I attempted to discuss this with her a second receptionist appeared and attempted to gaslight me into paying. Lying and manipulation in business is something I highly recommend staying away from.

This place is ridiculous in scheduling for new patients. I've been trying for 3 months with the…read morerunaround of call back or they are closed.

This is the worst dentist office! They call and cancel your appointment & reschedule 3 months later…read moreonly to call and cancel and reschedule again.. The excuse is the dentist is not there. It's a never ending cycle. They only want to schedule you for cleanings not actual work. I have 2 broken teeth but they only want to clean my teeth.. What work I've had done, the dentist does not do a good job. I made it all the way home for my filling to fall out. The work she did do was so bad that my teeth ache n throb all the time now.I donot recommend this place at all.