1. Smiles Assistance

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    Smiles Assistance

    5.0 (1 review)
    Closed 8:00 am - 8:00 pm

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    3 years ago

    Sam is a great instructor. Love her classes. She creates a new playlist for every class.

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    Emler Swim School

    Emler Swim School

    4.7
    (107 reviews)
    10.6 km

    With how many different kids come and go through the doors here, you would think it would be a…read moretotal mess. But you can tell, this place is run like perfectly planned chess match. Every person has a place to be. Managers walking around, double confirming and keeping additional sets of eyes on the water. Each teacher following a well defined script, they have thought of everything. We enrolled our son when he was 14 months and are nearly a quarter of the way through the 14 week semester. Each week, he has shown improvements, from ability to hold his breath to moving his legs under water. The instructors keep track of different metrics to make sure each kid continues to get better every week. Our class has 4 other kids, which has been the perfect number. We've been extremally happy with the Water Babies class at Emler.

    TLDR: If you're with Emler for only 1 year, you will have to pay TWO years of 'annual' registration…read morefees. In terms of the swim lessons at this location, they've been great with my kids. We've taken them here on and off for about 7 years now since the kids were old enough to get in to the water. The instructors were kind and patient, and while there is a good amount of attrition, some of them have been there as long as we have. However, they (Emler as a company) started getting greedy in the last two years or so. What were free makeup lessons if you missed a class turned in to tokens you could purchase if you missed a class. They started instituting registration fees, which have only increased over the years. The final straw was the (currently) $40 *annual* registration fee we paid per child was not annual at all. They put a policy in place saying that annual registration fees are due on the anniversary month -- meaning if you register the children on the 30th of May, your registration has to be paid again on May 1st of the next year. Usually people are starting the schools whenever their classes start, which is not on the first of the month -- so after a year, they will attempt to charge you for the next year before the current season has even finished. It's fine if you plan on continuing, but not fine if you don't and just want to finish out the current season. In our case we were not going to put the kids in for the summer because they would be at a camp that had swimming in it. Emler still wanted us to pay for an annual registration fee, despite us having two more weeks before a full year had passed since our last registration, them only having 3 more weeks total left for the season, and with us telling them we did not way to pay for a year of registration when we knew the kids would not be there for 4 months. We opted to just withdraw the kids and we'll look for a different swim instructor after the summer is over. It's a shame that a 7 year relationship with them came to an end because of them forcing people register kids with less than 3 weeks left in the current season, even if they didn't need swim for the next season or two. All to get $40 more per child. I'm just happy I did not set my payments to auto charge my card or I wouldnt have noticed this.

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    Emler Swim School
    Emler Swim School
    Emler Swim School

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    British Swim School at 24 Hour Fitness - Austin NW

    British Swim School at 24 Hour Fitness - Austin NW

    4.9
    (8 reviews)
    4.1 km

    Great hours and friendly staff. My daughter is 8 months and I love coming here. Whenever I needed…read morechanges done to my account it was quickly attended.

    We used British Swim School for our 3 year old's first introduction to swimming lessons. Overall I…read moream very happy with our experience and I would consider taking lessons with them again as my kid grows. They are professional, safe, and focused on feasible goals for my kid's age of familiarity and comfort in the water. The teachers were calm and encouraging and worked with the fact that sometimes my kid loved being in the water and other times didn't want to get in. They are very available for calls by phone to work with parents on makeups or questions. I didn't feel able to give a full 5 stars since there are some things the school could improve on. We often had a different instructor each week, which I admit was a bit hard for my kid feeling nervous in front of a new person (the pandemic and being isolated hasn't help with people skills meeting new teachers so I know this is exacerbated to this year). But even besides that, the different teachers often didn't know that my kid was in their class, we would walk up and they would act surprised, oh they are in my class too? I think there could be better communication between the instructors and to the instructors, and a better job encouraging the kids at the start of the lesson (e.g. give us your name at least!) Secondly the temperature of the pool at the Marriott location is inconsistent. Sometimes warm, other times cold. If this could be fixed it would be very helpful for the younger swimmers. I think these are things that could be easily improved on to make the experience even better. Overall I am happy!

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    British Swim School at 24 Hour Fitness - Austin NW
    British Swim School at 24 Hour Fitness - Austin NW
    British Swim School at 24 Hour Fitness - Austin NW

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    Smiles Assistance - swimminglessons - Updated July 2026

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