Dentist prepped me for a root canal when the tooth needed to be extracted. He never prescribed an…read moreantibiotic. The temporary filling fell out. He did not return my call for the for emergency I had over the weekend.

A few months ago, I had the need to find an Oral and Maxillofacial Surgeon. I'll save you the…read moredetails however a tooth that had a root canal cracked and became infected. Fortunately, I met Dr. Gary Bhatti, owner of Infinity Dental. Dr. Bhatti is a very professional and personable guy. I can not say enough good things about him and his staff. While he is younger than I, he made me feel like we were long time friends. His staff made me feel like I was part of their families. Dr. Bhatti is a great guy, very professional but not pompous. He exudes confidence without being egotistical. He treated me like a contemporary not just a faceless patient. He has an intimate, cozy office with a staff who could not have been friendlier. The dental techs working with him are equally professional, very pleasant and personable. I also spoke with multiple oral surgeons, who I will discuss later in this review, I found Dr. Gary Bhatti through my online research. Dr. Bhatti spent six (6) years in the U.S. Army Dental Corps. The patients that I spoke with while waiting for my appointment loved him, which helped me like him right away. Unlike his contemporaries he did not charge for our consultation appointment. He spent more than 15 minutes getting to know me and only then did we get into the specifics of the procedure. All oral surgeons require a panoramic x-ray. I had one taken by one of the other dentists, discussed below, emailed to him, which he had reviewed prior to our first appointment. He had a good idea of how intrusive the infection was and what needed to be done. He explained the procedures and time frame and said he could get me in right away since my tooth and gum were infected. We discussed costs, which included the necessary crown. His fees are substantially less than the other dentists that I met with, which did not include the crown. Due to the infection Dr. Bhatti was able to schedule an appointment for the next week. Phase one of the procedure took less than 60 minutes. He removed the fractured tooth, packed the hole from the extraction as required for an implant. The pain was minimal. I got home around Noon, took a nap. At four pm I took an 800 mg Tylenol and by six pm there was virtually no pain. I took Tylenol, twice a day, for the next two days and had no pain. Prior to selecting Dr. Bhatti, I interviewed three other oral surgeons, which were all disappointing experiences - The first surgeon, in Winston Salem, charged ~ $600.00 for a consultation and panoramic x-ray. I was given a consultation appointment two months out, and my out-of-pocket cost would be $600.00. - The second group could not get me in for a consultation for 4 months, with an out of pocket of $650.00, for the same consultation and panoramic x-ray. - Neither of these two oral surgeons would give me an estimate of the costs until I paid for the consultation and panoramic x-ray. - Finally, I called my insurance company which, to get the name of an oral surgeon "in their network". The consultation appointment was made for three weeks out. The consultation and x-ray costs were $600.00; however my out-of-pocket cost would be $275.00. The insurance company paid the rest. I chose to meet with this oral surgeon. I was ushered in to an office by a technician, who asked basic health questions prior to taking me in for the panoramic x-ray. A few minutes later a young man, the dentist, rushed into the office, looked at the x-ray, explained the procedure and left within 5 minutes. I was then led to a business clerk who gave me a list of procedures and charges. From start to finish I spent approximately, 5 minutes with the dentist, 15 minutes with the dental tech, and 10 minutes with the business clerk. The total charges would be approximately astronomical, not including the cost of the crown. I asked a few questions and was told that my out-of-pocket costs would be staggering for the oral surgery but not the crown. When I got back to my office, I reviewed the charges with my insurance company, which left me with more questions than I had before. I called the dental office and asked for clarification on the costs and procedures and was given less than satisfactory answers. Fortunately, I was able to find Dr. Bhatti. In addition to the things written above, The total time to complete the procedure with him was four months, while the time quoted by the other doctors, was closer to twelve months. While I began the process with some trepidation, I can say that I had little to no pain. The procedure was completed much quicker than I expected at a cost that was acceptable. I highly recommend Dr. Bhatti. Infinity Dental Dr. Gary Bhatti, DDS 201 N Cherry St, Kernersville, NC, 27284 336-996-3542 https://www.infinitydentalnc.com will be moving to 1605-13 Highway 66 Kernersville, NC

Amazing staff, location, prices and service! So glad I found them, trust the other positive…read morereviews. I am sending my friend here as well. I feel assured having the clinic take care of all my dental needs. Thank you!

best dentist in my lifetime. quality work reasonably priced and very friendly accommodating staff.read more

Beware! Teresa is an incompetent "oral surgeon" who is interested in making money. She "performed'…read more2 oral surgeries on my front tooth and both procedures failed. I ltimately had to go to another oral surgeon to have him clean out my surgical site and start over with a 100% success rate. At one point, when she was putting new stitches in my mouth, she was chatting with her assistant about dying her daughter's hair, as if she were in a group knitting class. After the 2nd failed graft for an implant, she asked me what I was going to do next about? I paid her $8000.00 for a botched job. DO NOT USE HER!

My daughter had 2 teeth pulled and 2 cut out. Dr. Biggerstaff and her crew are absolutely…read moreamazing!!! My daughter came home and literally had no pain. Dr. Biggerstaff is truly gifted and we are so thankful for her. What we thought was going to be traumatic for our girl ended up being none of that. They took such great care of her! Thank you guys so much....you truly are awesome!

I had a bad bicycle accident last Friday afternoon and Amy Temple was the only dentist in the whole…read moreTriad area that was open. When I fell, one of my top front teeth was pushed back with part of my upper lip caught in the space. I was in great pain. I begged and cried for Dr. Temple to please look at me and take a x-ray. They did ask if I was a patient there and I was not. Her receptionist said she would have to check with Dr. Temple and call me back. She did call back saying Dr. Temple was "too busy" to have me come in. I could hear Dr. Temple, in the background, saying to apply ice and eat soft food. I could not believe she was so uncaring and had no compassion for my urgent situation. I would NEVER go to her practice or recommend her to anyone. Terrible, awful service!

Great dental help very informative very kind was able to discuss payment plans over the phone to…read moremake sure I could afford the procedure no hidden costs and not painful in procedures

I have been going here for years. I see Dr. Burton and his team. Im an older guy who doesnt have…read morepatience for bs. For me, these folke are the best people i have ever delt with. I wish everyone i deal with are like these people. Dr. Burton will always give me a call in the evening after he does dental work ,just to make sure everything is ok. They do meticulous work and i like that they make there own caps in house. They dont hesitate to get them perfect for fit and color. They never surprise me with hidden cost. They tell you upfront the price and are always willing to give you different options so i can set a budget for work to be performed.

I received an implant from Dr Burton recently. It was done the same day. It is perfection. He is…read moreas skilled a dentist as he is concerned about your wellbeing throughout the process. I don't think there is anyone better in the town.

From the moment I walked in, the office manager, Dave, was friendly, welcoming, and truly made me…read morefeel comfortable--something I've never experienced with owners or managers in large corporate settings. He set the bar extremely high. Dr. Tyler and Kay were great throughout my visit--both very knowledgeable, patient, and intentional about making sure I fully understood what was going on. Dave checked in on me multiple times to make sure I was doing well, which you almost never see in a setting like this, but it genuinely matters. I'll absolutely continue doing business here, and I'm confident Dave's leadership and care make a real impact.

Overall, a 10/ 10 experience! They did an amazing job as a…read morestaff working together and keeping the place clean as well! Such a great atmosphere and we appreciate them so much. The procedure was quick and easy and they were great at communicating as well.

Dental care, in this economy? Actually yes!…read more Aspen has their own annual insurance (around $60 I believe) for folks whose employer does not include dental or like me opted out (not that my plan was accepted anywhere around here according to a coworker). You don't know you need the insurance until a vertical root fracture happens. The practice also takes CareCredit and if you use cc you know how much that interest free payment plan means. The office administrators are incredible and will do their utmost to ensure you are seen sooner when experiencing pain. From a non-pain appointment I was also seen a little early (no complaints here). The dentists and hygienists are amazing. They listen without judgment and give honest opinions and referrals. They take seriously that some of us have childhood dental trauma and specific anxieties. When I needed one more shot of novocaine there were no questions asked and the molar extractions went quick and smoothly. I have always been allowed my noise cancelling headset and a female hygienist in the room if not a female dentist/oral surgeon. I felt seen, heard and respected. They tried to save my second molar and when it broke weeks later; I was immediately scheduled for the second extraction. I cannot recommend this place enough for affordable dental care.

Horrible staff, they said they did all kinds of services,…read more when it came to do my tooth they didn't wouldn't give me my scans hung up on the phone when I was asking for the Dentist that owns Aspen Dental in Greensboro email not a good experience at all could never get them on the phone. I always got the national number. WORST EXPERIENCE EVER NEVER EXPERIENCED THIS WITH ANY DENTIST PRACTICE.

Been with Dr Taylor for years. Super nice person that I have been able to connect to on a person to…read moreperson report, professional and competent. And seems like tools and procedures keep on evolving and getting better. Dr Taylor and staff truly care and form professional relationships with their patients. I came to them with an emergency when no other office was available back in 2008 and as far as dental care has been the best choice I've made. I cannot recommend this establishment strongly enough. And on top of that Dr Taylor has been flexible to work with me on payments on the rare occasion that I have a good amount of expense. With a clinic that cares and truly enjoys what they do. The report amongst the workers is fun to watch.

**This review was completed 2yrs ago as of 4/3/24** Awesome…read moreplace! The dental hygienist was so polite and informative!! The dentist was great too! Highly recommend.