We've worked with Smith & Associates in a professional capacity for many years now and very impressed with the work they do.

After being charged $630-$830 more than our quote, I wondered if we were the only clients that had been misled by this firm. Looking at the other google reviews, and yelp reviews below, I see we are not. And, don't be confused by Brian Smith's google review. He is the owner's son. Maybe if every employee reviews their firm they would have better reviews? We are W-2 employees, no rental properties, nothing abnormal. We were told $350-$450 for a joint return. After directing Smith and Associates to file as married, but separate, we expected they would maybe charge us $700-$900. We never expected a bill for $1,530. Brian told us we were charged more for many reasons, including that we had a stimulus check from the government during the pandemic. I guess that takes hours to enter. Then, he said other partners had to review the returns, leading to more hours billed. Then, rather than taking our itemized account of our receipts, he asked me to physically bring them in so he could scan them. They charged for that. Then, they said we needed to sign a special document because we had special circumstances, so they charged us an additional $200 for a one page document that they, "Had to do research on." When I asked Diane if any of this is common practice she said it is common practice for returns to be reviewed. I guess they just forget to mention that in their quotes. Keep in mind, at no point in this process did they tell us that our "special circumstances" would lead to a tax bill $630-$830 more than our quote. What's even funnier, they do not have the ability to produce a receipt for my payment. Maybe they don't have the software? I don't know. They said they would only supply a recepit if I paid in cash, and they would have hand-written it. (They only accept check, ACH, or cash). Frankly, this firm is highly unethical. This is one of the worst businesses I have ever worked with in my life. I am also reporting them to the BBB among other remedies. read more

This was the most unethical company I've had the misfortune of working with. We usually do our own taxes, but like many others this year, were estimating to owe a lot in taxes. We thought it'd be best to have them done by a professional as we had questions about my tuition, retirement tax forms, and what our tax rate should actually be. Robin Smith prepared our return. He quoted me $350 at our initial meeting. When I received the return he prepared, there were multiple inaccuracies, from silly things like spelling one of our names wrong to typing in schools we've never attended. He also put in a tax credit that my husband was not eligible for to get us a higher return. I asked him to remove this credit twice, which he did not. Because this started to seem pretty shady and I shouldn't have had to ask him three times, we decided to go with someone else. Once I informed him of this, he changed the fee to $500 for a consultation per the last line of their "Tax Client Info Sheet" that they have you sign. This is basically the equivalent of a health history form in the medical field. Meanwhile, their Engagement Letter lists no costs or fees, even though this is recommended by the Colorado State Board of Accountancy which I now know in hindsight. While I was perfectly willing to pay him a reasonable amount for his time, Robin was insistent on this fee. This company will trap you into filing with them or paying a hefty fee. We chose their ridiculous fee over the possible future tax notice from the IRS. I'd never recommend anyone I know to this company. Little guy beware- they will take advantage of you whenever possible. read more

Smith and Associates are amazing to work with. They have been our CPA's for over a year now, and they help us with everything from payroll to taxes. Even when we have a question about a personal item, they are happy to answer! This isn't one of those large firms where you call, and don't get a real person on the other line. You are not just a number in the system to Smith and Associates. They work with you individually, and compassionately. If something needs to be done by a deadline, I've seen them stay in the office after hours, just to get it done for us. I know this because I've gotten emails from them after hours while they were working on an important deadline for us. All in all, we feel that our business is in great hands, and that is worth more than gold. read more

These CPAs and accountants are reliable and deliver on time, every time. Our firm uses them for monthly bookkeeping, employee payroll, and taxes. They provide great advice, keep everything on track, and make sure we never have unpleasant conversations with the IRS! Best of all, they give me the optics to see what is coming up down the road, rather than just looking in the rear view mirror to see what went wrong. Tax planning is essential for business growth, and this is one of the biggest values they offer. I highly recommend them if you a looking for a quality service. read more