Went to go look for information on their website to send to a friend who was looking for a good family law attorney. Ran into the worst chat bot who would not take no for an answer. Kept asking me if there was anything that the chat bot could do to help and I kept telling him no and he kept going. It's very annoying if even the chatbot cannot take no for an answer. Whether it's a human or not if they are employing AI chat bots who know what else they might be trying to AI. read more

These are strategically good attorneys, that use what I would consider dishonest billing techniques. First the good, they understood how to apply pressure to my ex so as to get her to settle, and they deserve credit for that. Secondly, the bad. Repeatedly, I requested changes to the divorce decree, spelled them out in detailed e-mails with the page, section, paragraph and a description of the changes that I needed. For example 7 changes, to only receive 2 changes back. So you spend your entire evening rereading the entire Divorce Decree, only to realize they didn't complete the actions you requested. They say no problem, send you a new 4 figure bill, then they make 2 changes, but change one other item back. This happened repeatedly, I can only presume that a paralegal was doing this editing, and was just really sloppy. Furthermore I encountered excessive billing where they did not complete required items with the Attorney Generals office, and when questioned, they sent me a bill for that, for something they did not do that was written in to the very Decree that they created. When I completed the work myself the AG sent them a letter, which I guess they read, then they billed me again for reading the letter, from the work that they did not follow up on. Unbelievable really. Frankly in the end I thought that with me pointing these items out that they would do the right thing, but instead I keep getting sent bills and due dates. Since they are attorneys and can easily sue me, I'm going to pay it. Proceed very cautiously. read more

I honesty cannot recommend this firm to anyone after my own experience. I paid this firm $7,500 for services in a custody case and a court date that never materialized. Their dishonesty regarding my court filing and inflated billing is deeply concerning. In the beginning, the attorney fed me bait-and-switch tactics claiming he'd be my attorney to represent me in court. After highlighting his experience, courtroom prowess, and his direct approach, he built my rapport. He made me feel confident in his ability and based on this impression I paid the retainer. Once I hired this firm, I was told one of the associates would be handling the case in the courtroom. He said that if I wanted to use him it would cost an additional $10,000. Here began the eroding of trust and distress not because the associate would not perform well, but because I was misled and blatantly told he would be the attorney during a time when I was vulnerable and seeking expert guidance. Overall, if an attorney intends for an associate to handle the case or be the primary courtroom presence, this should clearly be communicated before the client signs the contract. In addition, superfluous charges for simple tasks and costs for unperformed actions, such as billing for contacting an expert witness three times when only one contact occurred, highlights serious concerns about billing practices. In one incident after a 14-minute phone call, I emailed a quick question and received a one sentence reply and was billed $150. Inflated billing, charging for work not completed, and billing for trivial tasks at a high rate constitute unethical conduct and fraud. At the heart of the issue is the fundamental duty of a law firm to provide competent representation and act with diligence, honesty, and transparency. When a firm accepts payment for a specific course of action, like filing for a court date, a client has every right to trust and expect that action to be taken promptly. In my case, I was told a court date was set so I paid my expert witness and they scheduled to be in court on that date. However, when I contacted the district clerk they said no court date existed or was ever filed. My attorney should have received confirmation and proof if he had filed it and should have known better. Saying I had a court date set when in fact I did not is a severe breach of trust, deceit, and a significant professional failing. Losing $7,500 without any real legal action is substantial especially when I was told it would get me through to my court date. Beyond the monetary loss is the lost time and emotional distress from the outcomes it caused. read more

I choose Smith and Bledsoe Family Law to help get through a very tough situation. I was fortunate enough to work with Michael Araj for my case. He was an amazing attorney showing excellent communication, compassion, professionalism, and knowledge all at the same time. He helped me through a very stressful time of my life and I can't thank him enough. I highly recommend Michael Araj at Smith and Bledsoe Family! read more

Travis was an excellent attorney. He was well prepared and planned ahead for contingencies. My ex-wife was a handful to deal with but Travis did a good job to mediate the contention and work with her numerous attorneys. I would highly recommend Travis, a very professional and competent attorney. read more

Melissa helped me on a child support petition, and visitation arrangement for my 21-month old son. She was excellent from the beginning she took my case. Responded to all my questions on a timely manner, got on the phone when I had anxiety on where the case was headed, and reassured me things were on track. She was sensitive to my needs, and helped me get a signed Order from the Court in a very efficient manner. The whole process took under 2 months, and I'm fortunate that a competent lawyer like Melissa was assigned to my case. I highly recommend her for anyone who is going through a divorce. read more

I am soooo very happy with the service Brandon provide!! He helped my son get custody of his children from their neglectful mother. He did not leave any stone unturned, and found out about her new boyfriend was a felon and had child endangerment, and position charger against him. He did a great job, and I highly recommend him. read more

I did not have the most favorable experience with this firm. I had very little time to shop for representation, so I had to take whoever came along first. I will always be grateful that he took my case on very quickly; however, overall I was not pleased with Brandon's overall representation. He lacked preparedness and the sensitivity surrounding my situation. I was always the last to know and receive documentation, which gave in to the opposing side's allegations that I was dishonest when I clearly was just unaware. He was disengaged and usually late for our meetings. I was a bit underwhelmed and hoped for better involvement from him given the high ratings. I would not go through this law firm again, but others may have better experiences and outcomes. Use caution. read more

Outstanding professionalism, knowledge, and personal attention. I couldn't think of a better place to handle all of my Family Law needs, as Brandon and his team are the best. read more

Bledsoe review It has taken me several months to write this review. At first I didn't want to speak out of anger. I am a business owner and a professional and i know the value of a review. I was represented by Brandon Bledsoe on my custody case for my son. He was completely unprepared for the final trial and made weak and ineffective arguments throughout our final trial as well as two previous hearings. He failed to submit our list of witnesses to the other party on time so we had no witnesses to testify. He also failed to request discovery from the opposing team, so he had zero information from them to base his arguments. It was a disaster. He then proceeded to deal with me unprofessionally because of my criticism of his lack of preparation in a case that literally determined my son's entire existence, and refused to speak to me or respond directly to me afterwards. He was terrible at communicating with me throughout. The judgment was made in August of 2022 and yet here 7 months later I have not received a final order from Mr. Bledsoe's office. His team was cordial and nice but if that doesn't come with follow-through and effective representation, it's not sincere. In the end Brandon cost me precious time with my son as well as over $30,000. read more

This team has worked through my divorce and a few years later I couldn't think of any better attorneys to help me draft supplemental custody agreement. The communication and knowledge has me sharing. I don't review a lot but I know what good is. The best ever! read more

Okay, so it's now many moons later and Brandon got us through the whole nasty court case with dedication and perseverance. He's relatively inexpensive.No, he's not quite as seasoned as some hotshot family guys around town, but he doesn't charge the $425 per hour and make you wait 2 weeks for a return phone call, either. I'm a private investigator and refer many, many clients to him. These days my pockets are a bit deeper and we could hire anyone we want if we got in this situation again. Still, I will call Brandon if we ever need a family attorney in the future. Just a great, caring and reasonably priced attorney who will return your calls and fight hard for you in court. 5 stars and then some. Julee Ware TLW Guardian Investigations Austin, TX read more

Collin White actually did good work for me, But after completing the job and receiving my payment he ghosted me on two occasions after I expressed my concern about the total cost for his work. I hate to leave negative reviews but I wanted you to know you might be in for if you choose to work with Colin. read more

Brandon Bledsoe helped me with a somewhat straight forward divorce and custody case. He was very helpful in addressing my concerns regarding my situation, shared custody, and the post divorce finances. Mr. Bledsoe fully explained the laws that affected my case in a way I could easily understand. He was very communicative, and he was prompt to respond to questions and concerns I had along the way. He was also very firm with the other party when they started being difficult about a petty issue. He made the divorce almost painless and was an invaluable ally during this stressful process. I have already recommended him to a couple friends! read more

I had the pleasure of meeting Brandon early February 2013, he took on my custody case that was not a easy one at all. He walked me through the rough paths and made sure I stayed on my feet. I highly recommend him as an attorney for family court, because He got me what I wanted and that is my SON. My Ex was not a cooperative person, but that never stopped Brandon from keeping up with the fight. He is a busy busy man so have patience, but he has an assistant Lisa that rocks and is always willing to answer the questions to her best knowledge, while Brandon is in court doing his job. I would look no further and talk to Brandon, so you can feel as comfy and satisfied as I am. When I go back for FULL CUSTODY, Brandon will be the attorney by my side....5 STARS is a lot but if I could give him more stars I would. Thanks Brandon, for all your hard work, and making my family complete :) read more

Brandon was very personable and easy to talk to. I felt very comfortable asking him questions and sharing information with him. He definitely knows the law and knows many of the lawyers and judges in Travis and Williamson counties. I had an extremely positive experience. When I left his office, I thought to myself, "I am definitely going to hire him," A major thing I liked is that he does not charge for his initial consultation. I met with him for almost an hour and it was free! You can't beat that. Others lawyers I called wanted up to $300.00 just for an initial meeting. That can cost you a lot of money if you don't like the first lawyer you see. Before I met with Brandon, I spoke to his paralegal, Aaron, several times. He was very knowledgeable and took down all of my preliminary information. read more

You know what they say about attorneys? The jokes are funny until you get served. Don't worry, the rule of measure is wide enough for the good guys. Brandon Bledsoe along with his paralegal, Aaron are the exception to the rule when it comes to Law Offices. Throughout my continuing legal issues, I have struggled to find service that suited my somewhat unique circumstances. Like everyone, the greatest source of my worries came from the uncertainty and lack of understanding. Our greatest need is a trusted ally to set fear at ease and take the lead without financial exploitation of that fear. When I need a service, professionalism is always notable. However personable regard and attentiveness are traits of RESPECTED professional. The processes is cruel enough; it helps to know there are good people out there, fighting the good fight. The bitter nature of of it all is defeated by good natured pros. Thats a win. read more

Thank you to Brandon and his team! Going through unpleasant and lengthy process is quite discomfiting and even painful. Brandon and his team will work hard to make it as easy as possible on you and your family. Highly knowledgeable too! read more

Brandon is a highly skilled attorney that advocates strongly on behalf of his clients. The divorce process can be highly challenging, especially with families, assets, and monies being divided. Brandon is an empathetic attorney who will champion for the best resolution for his client. The best reason to use Brandon is that he describes the process in clear detail, he gives you accurate estimates of how long the process will be, and his best/good/worst scenarios are very accurate. Luckily, I think I got the best scenario. He is widely respected in Austin among peers and mediators which will work in your benefit. I highly recommend Brandon as a family law attorney. read more

Brandon and his team are fantastic. I highly recommend him if you are looking for a lawyer in Austin. Very professional with an eye on strategy to ensure they are doing the best for you and your circumstances. Also a shout-out to his paralegal, Aaron, who was incredible throughout my entire case. read more

I approached The Bledsoe Firm in late May of 2017 with a particularly complicated case involving CPS with the goal of being awarded custody of all five of my children. I was living out of state in New Mexico and needed a team in Austin that I could count on to tackle and achieve this enormous task. From the onset, this proccess seemed daunting and at times, not likely being that the traditional thinking is that the mother holds much greater probability of success as far as custody is concerned. It didn't help matters that the mother held custody at the time and had for five years preceeding this case being opened. One of the children had never been legally adopted but lived with us from infancy and was raised as a sibling. This resulted in fighting to have her added to this case. To make matters more complicated, we experienced several obstacles with CPS including but not limited to false reports of final findings of investigations to all attorneys involved including the attorney Ad litem, blatant inadequacies, and dereliction of certain investigator's duties. The result was that several glaring and harmful conditions and occurences were never presented to the presiding judge with substantiating evidence to support them. Through all this, this team stood by me, never relented and achieved something that I, nor anyone I know has ever heard of. I was just recently awarded sole custody and primary managing conservitorship of all five children. Keep in mind that this was done while living out of state. I cannot express with words the gratitude I feel for or, the level of confidence that I have in this team. Aaron, the firm's Paralegal displayed genuine concern with issues that required real time and immediate action or changes to the case as well as a personal sense of urgency and understanding. His efforts had a direct influence on this teams success. Brandon navigated this case through seemingly impossible waters for quite some time. During this time, his expertise, professionalism and dedication were the cornerstones that this entire case stood on. Christian, the newest member of the team decided to get involved and eventually, represented me for a good portion of this fight exclusively. Her strategy, knowledge and quick thinking in the courtroom carried all of these efforts accross the finish line for an absolutely amazing win. This team fought for my Children, they fought the good fight for the right reasons. They faced incredible obstacles at times and overcame. I feel personally indebted to everybody at Brandon Bledsoe law. My children are safe, loved and doing well. I could have chosen any firm, I can't imagine many can claim an accomplishment of this scale. If you're looking for representation in regards to doing what is right for your children, I would highly recommend this team. read more

I know that this seems like I have alot of legal trouble huh ... twice in one year! Brandon has been helping me with some family business transactions and I just had to write another review for him because I am consistently amazed at how knowledgeable and caring he is! That's good in an attorney folks!! Brandon has been able to navigate some not so fun situations with me recently with patience and guidance. If you want an attorney that cares and will be there for you when you need them ... choose Brandon! read more

All men, stay far away from this lawyer. He dropped me in the middle of mediation because I would not accept the maximum that the ex could legally receive. I had to explain the purpose of mediation to him and the mediator. Why would I pay $1,200 for mediation just to accept the max my ex could ask for? I could accept that and keep the $1,200 in my pocket and not waste my time with mediation. He actually told me "I have to see these people again", referring to the other lawyers and judges in Austin, when he removed himself as my legal counsel because I told him that it was my constitutional right to have my day in court. This guy is a joke. I am not sure ANY man can get a fair shake in ANY family court room in ANY state these days but this lawyer is definitely not the one to try your luck with. You would literally be better off going pro se. read more

I had high expectations of Brandon as my attorney, and he came through all the way. When we first met we discussed what we wanted to see happen with my case. We went to court today, and everything has worked as planned. I feel extremely lucky to have had someone represent me with the heart to see what was right and the knowledge to fix what was wrong. Brandon has determination and passion, and really showed dedication. He had unforeseen issues outside of our case, but kept the schedule in order to accomplish what we needed. I will definitely call him any time I need help of this nature and will recommend his services to anyone in a similar situation. read more

Okay this review is concerning my divorce two years ago. I was just so elated to be out of the abusive marriage that I feel I settled when I could have received more. Brandon was personable yes. I feel he did Not do all he could have done for me. I suppose if I had paid more money he would have. He didn't have all the information he was supposed to have. I was abused in that horrible marriage & had asked Brandon months prior to get the records from Police Dept which he did not. Had I of known this earlier on, I myself would have gotten the records. I realize I should have called the mediation off I truly do, but I HAD to get away from that man so I wasn't looking at the long-term. Months later after figuring out what I had been awarded, I realized my x got out easy. I had no idea what I was suppose to be aware of-looking for. Brandon was referred to me & after speaking to him I hired him, although I wish I would have continued looking instead of just jumping in. But, it all comes down to Money & I have to accept that. I do want to add that I am very grateful for what I was awarded & that the divorce went through Extremely quickly. read more

Brandon Bledsoe helped me and my family to resolve a conflict both peacefully and quickly. Emotions can run high in issues of Family Law, but Brandon remains clear-headed and level while making sure the right thing gets done. I consider myself fortunate to work with him, and I know I will use his services again in the future for any issues relating to family law. Thanks, Brandon! read more

I have just been introduced to Brandon and I trust and pray that he is good. I will let the readers know for sure after everything is over. But so far I think that he is good and as time goes on he will become better. read more