The worst premier customer service I have ever received. I was told by Connie McCain, the agent who…read moreis in charge of the agency in Damien Shull's daily absence, I complain too much about my bill not being sent on time because when I let them do auto-pay I was over charged $1,000 and if I did not catch it and complain, I would never have been reimbursed. It took 90 days to be reimbursed, and it took them moments to take it directly from my account, now for the last 4 months, my bill is delivered registered with the cancellation notice, but not my regular bill sent. When I call to inform them, Connie says, I call every month and complain too much, just pay it, including the late fees, which are $10, but I have 5 policies and that would be an extra $50 a month, and she and State Farm do not care. NO WAY! State Farm already makes enough on me and if she cannot handle premier customer service, she should quit. As far as Damien goes, he sent me a message and said he wants me to transfer to another agent or he will send my policies to the regional office tonight, never even asked me what the issue was. So, I transferred my business to another agency. I suggest you do the same, premier customer service is not what they do and apparently, they don't care.

I've been working with Damien's State Farm office for years and have all of my policies here…read more Every time I call, the employees are so nice and helpful. I will continue to work with Damien and his office for all of my future/current insurance needs!

We enjoy working with Tracy and her staff. Everyone is competent and pleasant, which is hard to…read morefind these days. I have to admit that I dropped the ball on calling to have the insurance on our old car switched to the new, and I was concerned about how long it would take. But Jackie was so great on the phone and helped me immediately. She asked a few questions, and it was done. (Jackie was also very patient with me while I went down to the parking lot at work to get the VIN.) Do t think twice about contacting them if you need insurance.

We are new to the area and met Stacey Cunningham while requesting an insurance quote for a new…read morehome. Stacey made us feel so comfortable and gave us a lot of local recommendation's. We are excited to be a part of a such a friendly and knowledgeable State Farm team.

I spoke with Amy, and she gave me a full rundown and explained everything my former insurance…read morecompany was not covering. I would highly suggest sitting down with her, if you have the time, and going through your policy. After everything was said and done with my auto insurance, the price was $50 cheaper than my current company with better coverage! I couldn't believe it. My home insurance was a few hundred dollars higher, but it came with much better coverage. It was well worth it because of Amy's customer service and patience with me--lol. I would much rather pay a little more for wonderful customer service, where I can speak to a representative, than pay less and have to track someone down.

I honestly wasnt looking to swtich insurance companies at all. There was a drawing, so I figured…read morehey why not let them give me a quote. Well I certainly am glad that I did. To get pretty much the EXACT same insurance that I had already Justin and Travis saved me almost half of what I was spending. I did not however win the drawing I signed up for, but I truly am happy with the service and savings I did end up. I would Highly recommend Justin and or Travis to friends and family!

Now, NavSav Insurance! Ms Corinne was so helpfully in explaining and saving us ! Highly recommend…read morethem! 712-328-0305

From the owner: Progressive Authorized Agent Butterbaugh Insurance Center is your local Council Bluffs, IA…read moreinsurance agency. More information about independent insurance agencies that sell Progressive: Independent insurance agents don?t work for just one company, and that means better choices for you. Like a personal shopper comparing rates and coverage, they can quote multiple insurance companies to make sure you are getting a great rate. Always looking for new solutions and product lines, it?s no wonder agents choose Progressive more than any other carrier. And with Progressive, agents can offer: Full Line of Products - including auto, motorcycle and ATV, commercial and business, RV, boat, personal umbrella, and home. Affordable Solutions - Progressive starts with great rates and adds a lot of other ways to save, such as: The Multi-Policy, Homeowner*, Good Student, Multi-Vehicle, Paperless, Paid In Full, Five Year Accident Free, and Three Year Safe Driving Discounts. And where available, Snapshot -

I was in that office a few months ago looking for coverage for my house and Mr. D is one of the…read moremost arrogant and rude people I have ever met! A certifiable, Grade A Jerk with a capital "J" Talked down to me and treated me like I was a child and said I "needed to consult with my husband." Needless to say, I did NOT partake of any products he had to offer.

From the owner: Life's Better When You're Protected Under Our Roof…read more As your local American Family Insurance agent, I'm dedicated to helping you protect your dreams. My team and I are residents of your community, so we understand the importance of building strong partnerships with our friends and neighbors. Our unique background, training and experience allows us to provide personalized coverage for everything that matters most, including:- Auto- Home - Life - Rentals - Contractors - Home and Condo Association- Business Owners Package - And more Services