They always help me when I'm trying to repair my furnace. Instead of trying to just sell me…read moresomething, they'll ask questions to make sure I'm getting the correct parts to fix the issue. They were sending electric heaters out to people that were waiting on service so they could stay warm. They've let me try things before I've paid for them, just to make sure it would work. If they don't have the part, they'll tell you of another business that might have it. There is no better company or customer service anywhere else.

They are without a doubt the best around. Best in service, reliable and great people to deal with.read more

Top notch workmanship. On time, On price and the best priced A/C Technician in Venango County. The…read morework performed is beyond pleased. If you guys need A/C or Heating work done, contact this guy first! After you spoken to him I highly doubt you will even bother calling someone else.

Jones Plumbing & Heating evaluated our situation quickly and provided an estimate that was…read moreapproximately what we were anticipating. They worked with us to do the work when we were available (this is a seasonal residence, arrived on time, and did the installation quickly and professionally. Jones Plumbing & Heating was recommended to us by a friend and we were not disappointed. We would happily recommend them to others.

The entirety of Jones' staff are exceptionally horrific, talentless, absurd, lazy, and full of rude…read morepeople. Don't waste your money. They have been the long-time go-to of my landlady, probably for as long as they have been in business. But now, both they, and my landlady and all her tenant refuse to do business with each other. 1) The first visit to our apartment, were two young kids who didn't know half of what my father and housemate did about heating and plumbing. They all got locked outside by accident, and both of Jones' employees pulled out hunting knives and boasted about how easy it would be to break into our house. Talk about terrifying! My father had to start opening a window before they could, because they would not listen when he said to wait. They were just that eager to prove their lockpicking skills, apparently? 2) They came again, but a different set of guys, to repair our toilet (which they had faultily installed in the first place). They declared nothing was wrong with it and left. It leaked again, and my father had to replace the wax ring himself. We called and told them, got a noncommittal answer, and they came back to make sure it was done to code. It was. They charged us to tell us we did it right, when they couldn't. 3.a) The water authority told us we had to replace our water meter where it entered the house, before it was cordoned off for apartments. We told Jones WHEN WE CALLED that the valve was very old and very corroded, and needed to be replaced. When they got here? "Oh, you need a valve, right. We don't have one. Hey kid, go back to the office and get one." So my father is sitting there waiting with these other two, because they didn't think ahead. 3.b) Mind you, this is while the water was shut off, so not only did they inconvenience us, but the water authority AND all the other tenants. 3.c) We had set up the initial appointment for 10am. When it got to be 12, we figured we should call to see when they planned to arrive. We were rudely told by the secretary that "she had no idea," and that "the OTHER girl makes all the appointments, but she's not in." So my father said, "Well, do they plan to show up at all today? We have plans, which we already made around this, since your guys were supposed to be here already." She snapped at him, telling him to "just go ahead and leave" and HUNG. UP. ON. HIM. What kind of customer service is that?! We had to call the landlady and explain this womans behavior to her, and then SHE had to call Jones back to reschedule. 4) They were also responsible for installing our water heater and furnace. The pipes to the heater are the wrong size, and had some sort of board installed over it deliberately, holding the condensation over the tank. The furnace is uncalibrated to the thermometer, and despite only being less than 2 years old, the burners stopped working! Again, my father had to do his research, read over the manual, and do it himself. This is just all an abridged version of what I can remember over just these last NINE MONTHS of having to deal with Jones. Supposedly they told our landlady they refuse to work with us, but honestly? We're done with them. If it hadn't been for the landlady's insistence, we would have kicked them to the curb when they THREATENED MY DAD WITH HUNTING KNIVES.

Very honest owner and very well organized company. They have done some work for me and the work was…read morevery good. Highly recommend and they will be doing all of my future needs. Kudos.

great service from Nick and his crew. We are very satisfied with the work Nick and his crew did…read morewhen they installed our new Generac standby generator. The work was performed with professionalism and great care. We will definitely use Chiappini Electric again awesome crew and quality work and great pricing.

I recently moved to the area and needed a single 220 outlet installed in my garage. The work…read morebasically involved: adding a breaker, running wire from one side of the garage to the other, and adding a plug (power receptacle). It was clearly a one-man job and should not have taken much more than an hour for one guy to complete. However, on the morning they showed up, instead of sending just a single electrician over, they sent two. I thought it was weird, but just went with it. It appeared that one of the electricians didn't even stay for the duration of the job. Finally, when the job was done, I asked how much it would be, and they just said, "we will send you the bill." And they certainly did, charging me $375 in total, including billing me for the guy who didn't seem to stay the entire time. That's right, $375 for one 220 outlet, 40 feet of wire, and a breaker. The quality of the work itself was OK, which is why I gave them two stars. At least they didn't damage anything. :) Now, I am not suggesting that they are intentionally ripping people off, but I was expecting the job to cost about half of what they charged me based on their hourly rate and the cost of supplies. If you are like me and appreciate paying a fair price for value, then I would suggest you find someone else to do your electrical work.

This is my favorite company! If you need a good done or an addition on your house or any remodeling…read moredone! They do an excellent job!! Great customer service!