They always help me when I'm trying to repair my furnace. Instead of trying to just sell me something, they'll ask questions to make sure I'm getting the correct parts to fix the issue. They were sending electric heaters out to people that were waiting on service so they could stay warm. They've let me try things before I've paid for them, just to make sure it would work. If they don't have the part, they'll tell you of another business that might have it. There is no better company or customer service anywhere else. read more

They are without a doubt the best around. Best in service, reliable and great people to deal with.

Very friendly and helpful. I called about a freezer and they just got some in so they called back to check on their status. They had two spoken for but they put one aside for me. Whole transaction took about half hour. Highly recommend. read more

Unprofessionalism, unreliable, will not return phone calls. I was not respected as a customer because I was doing business over the phone, even though I was purchasing a dishwasher and a clothes washing machine. Apparantly that doesn't constitute as a customer. Repairman came to look at washing machine and said it needed an agitator however after not returning with the part to fix it and then sending another repairman to do it and he said. "If I had been on this repair the 1st time I would have discovered the transmission and gear box is gone" therefore I was trying to purchase a new one along with a dishwasher (because initially I thought the washing machine was repairable). After being treated with disrespect by the owner, Bill, he cancelled my order and said we will part ways and I owe nothing! If this is how you treat your customers, thank you for releasing me from your disrespect and lack of customer service. I tried to give a small business a chance but there are other ones. So....so long and God bless! read more

Business owner could care less!! I rent, my landlord had to replace my refrigerator. I personally measured the size fridge I needed, but the person who took the paper won't the measurements never gave it to anyone. After a month of waiting for a new refrigerator, and no one ever called me, not even once, to let me know what was going on, the refrigerator they brought me, (new supposedly), wasn't working. Owner came out on Saturday morning and confirmed, yup it's not working, and said there's nothing he could do until Monday. Meanwhile, he thought it was low on refrigerant, so I said why don't you put some in, and he refused because he said it was new. However, if a little gas could have saved my $200 worth of food, he should have done it! The whole experience has been a joke right from the beginning, and the owner could care less! I manage a team of techs myself and it's unacceptable to treat a customer like they did. Don't waste your time with Friedhaber, go to Home Depot or something like that, Friedhaber sucks big d*#&!! read more