I hired these people and service was good and cleaning was done well. However, while the guy was…read morecleaning he pressed against my AC line set. At that time I did not know it would cause any issue, until I ran my AC. I heard a noise which was never there before the cleaning. I called the owner and explained to him I hear a noise while running my AC. He refused to listen and troubleshoot. I had to call someone to do a diagnostic check on my AC and it was identified that the line set needed to adjusted back to its position. Once adjusted the noise was gone. Superior Air Duct Cleaning caused me unnecessary cost to get something fixed that they caused. Bad business model. Don't hire these people. They will not take responsibility of any post service complaints.

I searched for reputable businesses that services dryer vents and stumbled across this business via…read moreGoogle. I submitted an inquiry and received a response and quote the next business day. I asked about availability and they initially quoted about 1 week for servicing, but they had a cancelation and were about to come the next day. Although the service was a tad pricey, I booked with them. The owner John arrived on time, cleaned my vent, and pulled the debris trapped in the hose. It took him about 20 minutes and he was in and out. I paid via cc and I forgot to ask for a receipt, so I sent an email to request the paid invoice. To my surprise, they sent the digital receipt almost instantly. Wasn't expecting it that quick, but they were on top of it. The communication was clear, the work was good and they were very responsive. Two thumbs up!

I booked an appointment for air duct and dryer duct to be cleaned. They sent reminders via text and…read morethe morning of sent a reminder with the names of technicians with a photo of technician also. The technicians did an amazing job was nice and friendly and did an awesome job. He showed me pictures of before and then after wow can't believe we were breathing that yucky stuff so happy I booked an appointment with Stanley !! I highly recommend them for your needs

We requested upholstery cleaning of our sofa and loveseat, deodorizing and protectant applied…read more They came from Ohio, which I don't understand why since there is a store in Cranberry, PA. We paid them $420. What a rip off. The men came to clean our furniture and left with the furniture stained and dirtier than before they started. We believe they used old water or old protectant or something. They did not remove the stains and did not clean in between the cushions. They did not use a deodorizer that we could smell. They did a horrible job. We had to scrub our sofa and loveseat ourselves for fear they damaged our furniture, a waste of our Friday night, and I have photos and videos for proof. I called to file a complaint. They sent two men out to our house to redo the cleaning. This was a total inconvenience and a waste of our Saturday. I called again and requested to speak to a manager or supervisor to request a refund, or at the very least a partial refund. I was told "the manager/supervisor have to return your call within 24-48 hours". No one called. I am very displeased with their service, customer service overall and would not recommend them to anyone.

Heat pump stopped on 2-21, called was told someone would be out on Tuesday, this was Sunday the 22,…read morethis was not 24/7 service. Called Monday and was told they would send a service man out. He came and stated the thermostat was bad and had to order a new one. Wednesday he came out and installed a new thermostat, stayed a few minutes and left. He no sooner left and it stopped working then came back on for a few minutes, then went from heat to air all by it self, then stopped working. I called and two other service men came out on Thursday morning. They stated it was a communication problem, would replace all wiring from thermostat to main unit and to outside unit, iF THAT DID NOT WORK WOULD NEED A NEW MOTHER BOARD. THANKFULLY REPLACING THE WIRING SO FAR RESOLVED THE PROBLEM. I have found all service men polite and considerate. My problem is the advertisement 24/7 service not a fact, a misrepresentation. I was without heat five nights and fout and a half days. The temperature was very cold. I live alone and I am soon to be 83. One main reason I went with this company was Jorden the sales person mentioned the service being 24/7 which is important for someone my age. So when I called on Sunday and given a date for service on a Tuesday, I found that to be a misrepresentation.

pricing is expensive. asked about an annual replacement part and they quoted a price 4 times…read moregreater than what was found online search query. Terrible price gouging. I can understand a little profit needed but 4 times is gross. And that is just a part.

They came last year to service our furnace before winter. We had some water leaking around out vent…read morepipe and asked them to check it out. We were told that " it's your roof. My back is bad and I am not climbing up on the roof to look". Though ok they can check it if it gets bad or next time they come. We signed up for the service contract that is like $20 a month and it cover the bi-yearly checks and is covered under the contract also gives discounts on parts and labor if work needs done. So our credit card needed to be replaced and the number changed. We have called them 3 times left messages and never got a response! We are trying to give them money and they won't call us ! Oh, and since then our chimney cap came off and was on the ground. It was rotted clean through! Guess it wasn't a roofing issue after all! If a company won't return your call when you are trying to pay them what will they do if you have a problem and need their help ?

from start to finish, I felt that Dan Jacobs was the most honest HVAC company i have ever dealt…read morewith. he didnt try to oversell me on more than what i need. When his Technicians came to do the install they were fast, clean and made sure everything worked as it should. They cleaned up their mess and apart from a new furnace and AC...you would never know anyone was here. I would reccomend them to anyone.

My thermostat, which has a lifetime guarantee, went bad. Would not turn on the air conditioner…read more It kept saying call for service. I called and was told it would be one to two weeks before a technician could be at my residence. I bought my furnace and air conditioner from Schneiders one hour. GREAT CUSTOMER SERVICE !!! I purchased a new thermostat and installed it. I will never deal with your company again. Not good rating is too good for your service.

Had two new Heat pumps installed by this company. One 8-9 years ago and one in January and they…read moredid a good job of installation. Now the older heat pump is struggling with the cold but I am told it could be weeks to get service. Unless I am in a service plan then it could be around t weeks and that only gets me a discount on repairs. I call BS.