Purchased a paintball rifle and received a used unit, which is not working. I reached out to them…read morevia e-mails multiple times and received no replies. Funny that before this order was completed they were so quick to respond, even received a phone call, but now they will not respond. Update: I am correcting this review due to the fact that the owner was able to correct the issue, since they were dealing with a third party vendor I feel it wasn't entirely their fault.

The owner (Shay) just spent an hour and 9 minutes on the phone with me explaining her passion about…read morethe sport of Paintball. Her level of expertise, her desire for me to be adequately equipped with knowledge was impressive and memorable. Her commitment to care was above and beyond what I expected. She REALLY cares...and it shows. Blessings

My experiences with them have been great. Everything I've ordered has come promptly and fast. I…read morejoined the year membership for free shipping for a year. It has been amazing sorry to see they went out of business

Ordered ammo online with free shipping on x amount. Never received order confirmation of any kind…read more Emailed weeks later and asked and got the "we are backed and will get your order to you" fine I understand but still no order confirmation only reason I figured we were good is the charge went through pretty fast on my credit card. Fast forward received order. One of the calibers was not what I ordered so I got 500 rounds of 25 ACP. I called and was told that was what was on your order. I don't even own a 25acp and because I didn't print screen it was he said she said. I asked "can I order AND PAY for the right caliber and you work with me and cover shipping?" I was told she would have to ask.... That was weeks ago so be very cautious. I didn't expect free. Mistakes happen but.....

Great service, quick turnaround time on orders and Glock blue label friendly! Really.... What more…read morecan you ask for?!!!! Thank you and I'll definitely be back!!!

Excellent service! They have wide selection of all your hunting supplies, and a lot of guns!read more

Support your local archery shops, it's the best way to keep the sport alive and well. These guys…read moreare awesome, super knowledgeable, and make sure you get what you need for your level. Can't say enough good things about them.

awesome store. staff was helpful and got me outfitted with a new bow fast. picked it up tuned and…read moreready to go the next day. they are a great shop and extremely helpful.

By far the best dealership in the area!! The entire staff at Barnes Bros is very personable and…read morefriendly! I can't speak highly enough of everyone there from Blake and Liam at the top, to fast Freddy in finance, Brad and Aaron in sales, parts manager Frank and everyone else at the parts/ service counter. They're all make you feel like a part of the family every time you walk in! This is the only shop in the area I trust and will continue to do business with for many years to come.

I would like to update my review. The business owner contacted me regarding my concerns, which may…read morehave been an over reaction on my part. I appreciate that he followed up with me, which means to me that they truly do care about their customers. I will visit Barnes Bros. again - they have a great selection of bikes and accessories. I guess that's why I spent so much time browsing around, and the worker that seemed as if he was following me, was just trying to make sure I was locating what I was looking for.

Great place to buy or upgrade your archery equipment, staff is very knowledgeable and friendly,…read more and they sell guns also

The owner was very kind, easy to understand. He was able to examine the jewelry I brought in to…read moresell. He did it in a quick & efficient manner. He also explained why certain pieces (a really nice watch) were not good to resale.

Rude and refused to receive an item from UPS for a ffl transfer. After 3 unsuccessful delivery…read moreattempts by UPS, I called to confirm whether they were open and able to receive the package, a completely reasonable step after repeated failed delivery attempts. The tone of the conversation changed when I was met with a condescending and scolding attitude from their employee for not calling sooner. I called to confirm they were open and able to receive the package. This was a legitimate question. I didn't have to call in advance last time they received a ffl item for me. When I explained that, they told me they will refuse the delivery now and to have the item shipped somewhere else. Refusing to accept a customer's already-shipped transfer item out of spite because they didn't like how the conversation ended is not professionalism, it's retaliation. Exercising this option reflects poorly on how they handle conflict and customer relationships.

I had an outstanding experience at Arhaus Loft and felt compelled to share it. After purchasing…read morefurniture, I ran into some unexpected challenges with shipping items that could have easily turned into a frustrating situation. Instead, it became a great example of what exceptional customer service should look like. Keith, the store manager, and Alex, a sales associate, went above and beyond to help me navigate the issue. They were not only knowledgeable and professional, but also genuinely friendly. Rather than offering a one-size-fits-all solution, they took the time to understand my situation and provided personalized support every step of the way; from Alex taking pictures and measurements of the furniture to Keith fielding my calls from their warehouse, it was truly personalized service! It's rare these days to find a team committed to making sure a customer walks away completely satisfied. Their responsiveness, problem-solving, and willingness to go the extra mile made all the difference. Because of Alex and Keith what started as a challenge turned into a great experience. If you're considering shopping at Arhaus Loft in Pittsburgh, you can do so with confidence you'll be in very capable hands. John F

Great Selections for Luxury Furniture at a more Budget Friendly cost. Definitely recommend checking…read moreit out, items are priced almost 60% off from the original pricing plus store discounts. Can be a great stop for anyone looking to style their home.