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    Smithland Pet Center

    5.0 (3 reviews)

    Services - Smithland Pet Center

    Private dog training

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    2 years ago

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    Brenda M.

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    2 years ago

    Great selection, prices have recently reduced, pleasant staff. Well kept store. Helpful associates.

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    Brenda M.

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    5 years ago

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    Pet Smart employees are so helpful and will guide you toward the products you're looking for. They…read morewill help you select if you are unsure, tell you what the difference is in the products. there are always dog treats at the checkout, and our dog is fully aware of them. she loves walking through the store with us and eight times we let her pick out her own treats. We are very satisfied with PetSmart, especially being able to wash your pet for $10 which includes the towels, shampoo, conditioner, and brush your comb. Also, you can dry your dog with their electric dryer. It's an all-around pet place to go with full service.

    My boyfriend and I brought our dogs there last week, only to walk in and to find that the groomer…read morewas screaming at one of our dogs as she yelped in pain because he had her front paw up past her back well beyond her range of motion. If I didn't shout to stop and let her go... he would have broken her leg. He looked up and laughed saying "oh is this your dog" she was visibly shaken and in pain. We left immediately- the fee was waved for the hack job they did, but more than that- the physical pain and trauma they did to my dog. We contacted the veterinarian who stated she was very fortunate I walked in and they monitored her for damage. She was sore and had a limp for 2 days following our trip for a simple nail trim and grind. We called and spoke to the district manager who initially laughed at my boyfriend for being upset and then later apologized for doing so. They stated they would review the video- and get back. They never did. There is nothing this company can do for our family- we just wanted the acknowledgment that this occurred and apology, along with a promise that this won't happen to anyone else. This company cannot do that... each day, they put dogs in harms way; it's disgusting.

    Wagging Tails Pet Resort - Miss Abbie

    Wagging Tails Pet Resort

    (22 reviews)

    Amazing care, wonderful people. Everyone talks to me and also Curtis Jon. I highly recommend the…read morePet Hotel in Hadley. Happy doggie and happy mommy! Betsy Skwira

    My wife and I dropped our dogs off for a weekend of boarding and grooming. We left instructions for…read morethe groomer to groom our boy and do a practice grooming of our girl. We were also told that the grooming would be recorded so that we could watch the session if anything weird happens. When we picked up our dogs, it became clear that the boy's grooming was incomplete. He had little knots on his head and a large knot on his tail, as well as a new bald spot on his chest. When we spoke to the groomer about it, she said that he was difficult and wouldn't sit still so that she couldn't complete it, and she said that the bald spot was a cowlick. This didn't *seem* right, because he gets groomed 4 times a year and in the previous place they never had any issues with him at all, and we pet his chest all the time and would've noticed a bald cowlick spot before. She was also not told that the girl was supposed to get a pretend grooming session at all, so that never happened. Since the boy has never been an issue before, we wanted to see the video that we were told we could see if we requested it (we wanted to know what might've set him off), but then we were told that we couldn't because the video system has been down for weeks. The manager I spoke with didn't care and just told me that the groomers rent out the rooms so they aren't responsible for what they do. We contacted the owner but she hasn't responded and instead blocked us on the company Facebook page. Best case, this place has terrible communication amongst the staff and the groomer, poor customer service, and a broken video system. I wouldn't trust my dogs there.

    Joyful Paws Service Dogs - Daisy

    Joyful Paws Service Dogs

    (15 reviews)

    Kasey Nash, Joyful Paws Review I'm writing this review…read morefor Kasey Nash, Joyful Paws, because she is a superb trainer and I'm very grateful that she trained our dog Daisy to become a service dog. Daisy is a mini labradoodle and was 2 1/2 when she began training with Kasey. Previously she had had two intermediate classes at the K-9 Connecticut Education Center. To summarize, in our first session Kasey explained in detail what would be involved, and stressed the importance of my involvement. Daisy had 20 lessons spread out over 6 months. Lessons took place in Kasey's very well equipped basement, Home Goods, Target, Petco, and Cabela Sports. Kasey sent detailed notes after each lesson on what and how to practice, and how to take commands to new levels. Daisy bonded with Kasey the first day, and became very excited at even the mention of "Kasey". After a 5 week evaluation period she received her "Service Puppy in Training Vest" (a proud day). Approximately five months later, Daisy did a fantastic job on her service dog test which lasted more than two hours. Daisy's primary task was location assistance and guidance. She learned to guide me through a department store such as Home Goods, stop at curbs outside, and more. To name just a few commands: Left, right, forward, outside, button, here, wait. Kasey's method was to explain a new command, demonstrate it with Daisy, then teach me to perform the task with Daisy. Lots of treats were used! Before the next lesson, Daisy and I practiced the new commands extensively, at least three times a week along with previous commands. To give you a few examples of Kasey's teaching, we spent an hour or so getting on and off the glass elevator at Cabela Sports. Daisy learned elevator etiquette and got over fear of accelerations and abrupt stops. The techniques I learned from Kasey allowed me to build on many commands during our practice between lessons. To name a few, elevator techniques were used to teach escalators. "Outside" was extended to "Back" and "Find the trail" while hiking. For fun, during one lesson, Kasey taught Daisy to push a "door open" assistance button. This took less than half an hour to my amazement. A year later Daisy still remembers this "button" command. Kasey organized a number of field trips with her other dogs in training: Mystic Aquarium and a Scavenger Hunt to name two. Kasey wrote an "Attestation Letter" about Daisy's training which was instrumental in getting service dog approval for Aer Lingus and later for EuroStar (train to UK). I highly recommend Kasey Nash to anyone considering Service Dog training.

    I have been training dogs for 40 years. And training my own service dogs for almost 20. I have…read moreworked with dozens of positive dog trainers. But Kasey is one of a kind! I immediately recognized she has skills way beyond mine and has so much knowledge of dog training and working service dogs. Far beyond most trainers. She helped my current service dog brush up on some skills and fix a couple issues we were having. She helped me create a near perfect service dog. I am so impressed with her that I asked her to produce and begin training my next service dog for me when my current girl retires. Joyful Paws is AMAZING!

    Smithland Pet Center - petstore - Updated June 2026

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