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    The Fluffy Butt Grooming Hut

    5.0 (1 review)
    Closed 8:00 am - 4:00 pm

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    Services - The Fluffy Butt Grooming Hut

    Bath and groom only

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    5 months ago

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    VCA Wickaboag Animal Hospital

    VCA Wickaboag Animal Hospital

    (18 reviews)

    Mixed review--- My kitten suddenly went limp while playing with my family and I rushed him here…read morebecause they're 5 mins away. Kitten was a healthy normal kitten that had seen my regular vet etc. They X-ray'd his chest to find fluid around his heart, the there vet said he most likely had a congenital heart defect that caused this, it's something that happens. Positive note -- they did not charge me for the X-rays being that they did it for teaching purposes, nor did they charge me for the items used to try to resuscitate him. (He was a DOA sadly) so I only paid the Exam Fee and Cremation Fee. The staff members I met were all lovely, helpful, and kind throughout this whole process and I still think kindly of them thinking about this whole experience. Negative/Confusing part- A week later I get a phone call saying I have been reported to the MSPCA officer saying he needs to come to the house to examine the other pets because there were "injuries seen upon further examination that seem to be from foul play or possible strangulation" Here I am devastated and grieving my baby... now add confused, and just taken aback. I understand that they are mandatory reporters in any sort of suspicious circumstances but I'm still confused at why they wouldn't tell me beforehand that they sensed foul play? I'm glad the whole situation is over with and I have my cremated baby back but it all just rubbed me the wrong way.... (My dog is healthy and happy btw, MSPCA officer came out to see him and talk about the situation.)

    I have been going to this practice for many years and staff appeared to be caring until they…read moreweren't. The prices were very high but I still went here. I recently had to put my dog down for medical issues. The staff were horrible and treated me like I was at an interrogation! It is the owners decision and it broke my heart but what I felt was best for my dog. The staff treated me terribly! Don't they teach compassion in school for this very daunting task of euthanasia?? I would not recommend this practice at all! Go somewhere else! I hope the vet (who is very young) sees this and that her treatment of me follows her to the end of her career! I will never get over the added trauma she and her staff have caused me. I still have nightmares!

    For K-9s & Felines

    For K-9s & Felines

    (5 reviews)

    I recently moved back to my hometown of Westfield and looking through my first Pennysaver, I saw…read morethe advertisement for this business. I was excited since I needed a groomer for my two Furr-babies. They are brothers but one takes after their dad who happens to be a Maine Coon, so needing a local place to cut their claws and shave Louie, the Maine coon of the two, was essential. I called and spoke to the owner, Nicole, who was such a pleasure and made sure to ask me the right questions as to what I needed and wanted for Louie so she could book enough time for the appointment. I also learned that she only has one animal at a time in the grooming room so as to not stress the animals out anymore than necessary, which I LOVED! When my appointment day came, they were very sensitive to the fact that my boys DO NOT like going into their carriers so they ride free in the car. I bring the carriers in with me because they are extremely willing to go into the carriers knowing they will be going home in them. Nicole was very understanding and since all Huey Hefner needed done was his claws, he was brought in first. By the time I went back out to the car to get Louie Dewey, Huey was all set and in his carrier! So she immediately got down to business with Louie and made quick work of him. I was so impressed with how fast she was because she came out to help other customers along with telling me how well he was doing. I will recommend Nicole, and of course her mom, (which I'm soooo embarrassed to admit I don't remember her name....and SHE even gave Louie a smiley face sticker because of how well he did!), to anyone and everyone! Nicole's pricing is UNBEATABLE also! Tipping her 20% on top of the cost was STILL under what I was paying elsewhere. THANK YOU Nicole for taking care of my boys!

    My dog received her first haircut today with Nichol and am very, very happy! My little Shichon not…read moreonly looked great, but a bath and haircut only took a little over an hour. I love that she only does one dog at a time, so no dog is in a kennel after a bath and waiting for their turn to get their haircut. Leah was so relaxed when I picked her up and instead of rushing to the door to get out, she was strolling around, so comfortable and stress-free. And her price is very reasonable! I'm very happy with K-9 & Felines, knowing Leah will always be in good hands and home quickly!

    Wagging Tails Pet Resort - Miss Abbie

    Wagging Tails Pet Resort

    (23 reviews)

    My wife and I dropped our dogs off for a weekend of boarding and grooming. We left instructions for…read morethe groomer to groom our boy and do a practice grooming of our girl. We were also told that the grooming would be recorded so that we could watch the session if anything weird happens. When we picked up our dogs, it became clear that the boy's grooming was incomplete. He had little knots on his head and a large knot on his tail, as well as a new bald spot on his chest. When we spoke to the groomer about it, she said that he was difficult and wouldn't sit still so that she couldn't complete it, and she said that the bald spot was a cowlick. This didn't *seem* right, because he gets groomed 4 times a year and in the previous place they never had any issues with him at all, and we pet his chest all the time and would've noticed a bald cowlick spot before. She was also not told that the girl was supposed to get a pretend grooming session at all, so that never happened. Since the boy has never been an issue before, we wanted to see the video that we were told we could see if we requested it (we wanted to know what might've set him off), but then we were told that we couldn't because the video system has been down for weeks. The manager I spoke with didn't care and just told me that the groomers rent out the rooms so they aren't responsible for what they do. We contacted the owner but she hasn't responded and instead blocked us on the company Facebook page. Best case, this place has terrible communication amongst the staff and the groomer, poor customer service, and a broken video system. I wouldn't trust my dogs there.

    Sam enjoys going to Wagging Tails. He loves to play with the other dogs! The people are also very…read morenice and accomodating!

    Canine Behavioral Services - Mr. Ru!

    Canine Behavioral Services

    (48 reviews)

    Brian understands dogs, but he can be rude and unprofessional to people- especially women. He does…read morenot want anything to do with you while he has your dog, despite what he says. He will warn people that his communication is "direct," but that is inaccurate. His responses are dramatic cut-and-paste messages that often have nothing to do with your own request. My dog got what it needed from training, but lost a good amount of weight. When this was pointed out to the assistant, they reviewed their instructions- sure enough, the wrong amount of food was listed. It should have been obvious for a dog that size.

    Canine Behavioral Services is incredible! Brian and his staff worked with my two dogs to get them…read moremore comfortable around other people and dogs. They also guided us on behaviors to implement at home to create a more balanced life for each of them. Most importantly, these techniques helped the dogs become comfortable and confident in our home when we welcomed a baby. With the help from Canine Behavioral Services, this transition happened nearly seamlessly, which I am confident would not have happened without Brian's help. I cannot say enough great things about Canine Behavioral Services, they have created such positive change in my two dogs and allowed for them to grow and flourish in our home! Brian continues to support us even after the completion of the program which has been incredibly helpful as we continue to maintain a balanced household for the dogs.

    The Fluffy Butt Grooming Hut - groomer - Updated July 2026

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