Leading the Way has been a lifesaver for our family. Mel and Shannon are an amazing team, and I am…read moreso glad to have found them. My pup goes to doggy day care and leaps out of the car with excitement at every drop-off! She is socialized, exercised and happy, and it gives me incredible piece of mind. Thank you, Leading the Way!

Leading the Way is amazing! We've had two dogs over the years in their care. The first one was a…read morelow key senior, the second is a high energy puppy. Both dogs were/are comfortable and well cared for during daycare and overnight stays. Shannon and Mel have created a really special community space for dogs and their owners. Shannon's experience with training has been invaluable to us and our new puppy. She knows dogs more than any person we've ever met. They are kind, professional and engaged in our community. Plus, there's lots of laughs (very important with a puppy! ) If you need dog care, training or advice, Leading the Way is the place to go!

Sarah's pet sitting service was incredible! They were so thorough in making sure our dog would be…read morecomfortable with the assigned sitter and helped us customize a sitting schedule based on our needs. During their stay, they sent us lots of photos and video updates to make sure our minds were at ease knowing our pup was well cared for and happy!!

Always a great experience w Sarah's Pet Service. The walkers are personable and kind. Very…read moreconscientious and caring for my 4 dogs and 2 cats which is not always easy. I highly recommend this service to anyone who appreciates great care for their pets.

Laura is the best pet sitter. She looked after our elderly cat with great affection and attention…read moreto detail on many occasions. Prior to visits, she would always call to ask clarifying questions which showed she was truly invested in providing quality care. She very much put our mind at ease. For fair rates she came for daily visits, cleaned the litter box, refreshed food and water, and brushed and loved on our fur baby. Laura also took notes of her visits and left them for us to review, all of which were peppered with endearing anecdotes of her time. I have no doubt she provides the same exemplary service for dogs, too. I would recommend Laura to anyone. If not for moving out of state we would continue to rely on her knowledge, skills, and abilities.

Laura helped me to guide my new puppy over a few months. Her training is clear and really works!…read moreShe has great tips, tricks, and knows how to make you feel comfortable with your new furry friend! My dog loved having her come. Her training helped to take the guessing out to show him the ropes around our house. Thanks Laura!

Dave is amazing - hands-down the best dog trainer we've worked with. We sent our 5-month-old puppy…read moreto him for a 3-week board-and-train, and the transformation was incredible -- but what really stood out was how much compassion and tenderness he brings to the work. Our pup came home calm, settled, and so much more confident. Dave sent us videos throughout the three weeks, which made the separation so much easier on us. And instead of just training our dog, he taught us a shared language we could use to communicate with her -- that's what made the training actually stick. We found Dave through friends, and honestly, the value went well beyond the price. His own dog, Wispr, says it all -- Dave is fully devoted to giving dogs and their people the best possible relationship. He's still a resource for us now as we keep the training going. Cannot recommend him enough.

Dave is fantastic dog  trainer!  He trained our 6 month old Cockapoo and we are thrilled with the…read moreresults!  We appreciated the videos of the commands that  were taught and the time Dave spent making sure we understood how to use them. We also appreciated Dave's willingness to answer questions after the training as things came up. We can't recommend him highly enough!

We had our first session with Scot today and it was extremely helpful and informative. We saw our…read moreAmerican Bully respond positive to his direction right away and we addressed some issues that have been very concerning for us. He taught us how to effectively communicate with our dog and I feel very optimistic that we will have an even better relationship with our dog now.

Scott was good to work with. He put things into terms that we humans can understand and he…read moreconnected very easily with my Neuro divergent son, which I had some concerns, about if someone was going to be able to,..... but my son picked it up beautifully. Scott in very matter of fact, very black-and-white terms, which was very helpfu! And our dog is kind of scary. She's a biter and I think with Scott's help we may be able to end that and repair the way we look at our dog and our dog looks at us. I'm looking forward to seeing how things progress with our dog. Thanks for the help Scott.

Sam enjoys going to Wagging Tails. He loves to play with the other dogs! The people are also very…read morenice and accomodating!

I didn't even have to step foot in the door to this place to write this review. I scheduled my 2…read moreshih tzus for grooming, made the appointments 2 days ago. One of them is 14 years old and is in CHF. Before I say what I'm about to say - I completely understand that if a facility does not have oxygen tanks and other medical resources/staff to aid in the event of an emergency, that they will not take my dog in CHF for grooming - I get that part. I spoke to THREE different people about this, thoroughly explaining my dog's condition and each time I was NOT told that that was a dealbreaker. I continued to make their accounts, requested bookings, and uploaded their vaccination records and medical records (particularly for my dog with CHF). Everything was approved and verified by the staff - per what their portal was saying - and the appointments have been on the schedule for 2 days. To add on to this, they actually had to last-minute reschedule one of the dog's appointments due to a staff emergency. I was fine with that, but again, there was no implication at all that the appointment was at risk for being cancelled due to my dog's condition, hence being rescheduled. It was rescheduled and I waited another day with no sort of outreach from Wagging Tails about anything.... until THIS MORNING (both appointments were supposed to be today) I get a text message because god forbid they have the decency to make a phone call, saying that both appointments have been cancelled due to my dog's condition and the lack of equipment/medical resources on hand. THAT WAS NOT BROUGHT UP ONE TIME, EACH TIME I SPOKE WITH SOMEONE ABOUT MY CHF DOG'S APPOINTMENT. I am extremely displeased with the lack of communication and professionalism, as well as overall respect by this place. When I called this morning to ask again, WHY, this was being done in the first place, but more so WHY was this not communicated to me beforehand when I scheduled the appointments days ago... AND SPOKE WITH YOUR STAFF DIRECTLY ABOUT THIS CONCERN???? Of course, whoever picked up the phone with me this morning had no idea why I was so displeased... claiming that my dog's condition was "never brought up in discussion prior to now"... don't even get me started. I truly could keep writing about how this place is a huge waste of you and your animals' times, but now I have to start the whole process over and desperately search for grooming for my dogs all over again! Wagging Tails, I strongly suggest you do better on your end because this isn't looking great for you guys, and I can confidently claim that I will not be considering this place in any future, let alone recommending it to anyone. I also see that I am one of MANY poor reviews about your establishment... yikes!

Ryan is absolutely amazing at what he dose! Our 2 year old husky respondes to him like we had never…read moreseen before. Ryan come out to our home in Leominster for an evaluation and he was so thorough and knowledgeable. He explained to us exactly what we could be doing better as dog parents to get the best results for dog. Turns out it's not always the dogs that need the training, it's the pet parents also!

From the owner: Professional Dog Training/Behavior consultations. Years of professional experience with all types…read moreof dog breeds.

This is by far the best place to bring your dog. Not only are they experts on dog behavior and…read moretraining, but they will truly go an extra mile to prioritize your dog's specific needs. Sergio's love and passion for animals is very evident, as well as the staff that accompany him at K-9 & Pets Training Center. They are creative in their programming and will take the time to know you and your dog's needs to ensure their success. I am impressed with their professionalism and generosity. We love the family of staff at K-9 & Pets! - Carissa, Milo & Morchella

If you are looking for quality dog training or doggy daycare this is absolutely the best place to…read morego! Sergio and Rocio and their team are second to none! I call it my girl Ivy's home away from home, she loves them and being there! She started with them when she was about 13 weeks old doing puppy boot camp then daycare. They care for each pup as if they were their own. Go check them out you will love them too and so will your pup.

Do you accept credit card payments i was just wondering, cause I have an appt Mondayread more

WORST CUSTOMER SERVICE EVER! They have rescheduled our dog for several weeks out in the last six…read moremonths because groomers keep quitting. The last groomer we had was new and pulled at our dogs back hip soo hard she could not walk for three weeks. When I asked to speak to a manager to discuss our concerns about the continued rescheduling and poor treatment of our animal, the manager in the Northampton office told me "Sorry, things happen, and then informed me that we were no longer welcomed at the Good Dog Spot" I then asked to speak to the owner, at which time she repeatedly told me that we are no longer welcomed at the Good Dog Spot and then she hung up on me. I would tell anyone considering using the Good Dog Spot to have their pet groomed should strongly consider finding another company to use. It is quite obvious that groomers at the Northampton store continue to quit because they are forced to work under a terrible manage. The best business advice that could be given, would be FIRE THE NORTHAMPTON MANAGER!!!!!