This place is a joke! They make false accusations on their site about how they provide 5 play times…read morethroughout the day, but stick your animal in a kennel, never take them out, no play time, no affection, & told me straight to my face that they never gave anyone food all day when I had provided treats, bones, & dog food. She said my dog had stress diarrhea, but he didn't have any before, or after & he loves going to doggie daycare & being able to play with dogs more than anything in this world, so I'd love to know what caused him so much stress! I've never seen him traumatized like this before & I feel so guilty for ever taking him there.

We brought our Shih-poo in for his 1st ever doggy daycare visit while we were at Ginny Spring. The…read morestaff were so friendly and welcoming to us and our little guy. The building is very clean, well organized, and has excellent accommodations. The rates were very reasonable. They really seem to love what they do and took the best care of him. Highly recommend them if you're looking for a safe happy place for your doggy to stay while visiting the springs.

I strongly caution ferret and exotic animal owners against using this clinic and would recommend…read moretraveling to a more experienced exotic veterinarian instead. When I called to schedule, I was told they treat ferrets. However, upon arrival, it became clear that both the receptionist and the vet tech had little to no hands-on experience with ferrets, which was immediately concerning. My ferret, Lucy, was 6 years old and severely ill. The visit focused only on treating her diarrhea, despite the fact that she was actually suffering from lymphoma, which was never properly addressed during this appointment. The visit felt rushed, and there was very little explanation, attention to detail, or discussion about the seriousness of her condition. I was later told they could not provide further care because it was outside of their "scope." That level of limitation should be clearly communicated from the very beginning -- especially when an animal's life is at risk. Clear communication is kind -- and it's critical when someone is repeatedly expressing concern that their pet is declining. One week later, I took Lucy to West End Animal Hospital, where they immediately performed bloodwork, ruled out other conditions, and confirmed that her lymphoma and liver failure were severely affecting her entire body. We ultimately had to make the heartbreaking but selfless decision to let her go. She needed urgent, specialized, and knowledgeable care, not basic-level treatment. Had I been told honestly about this clinic's lack of ferret expertise, I would have gone elsewhere immediately. For exotic pets -- especially ferrets -- I strongly recommend seeking care in the Gainesville or Newberry area where true exotic specialists are available.

Loved that we could make an appointment the same day that my kitten got sick. Next day, one of my…read morebigger strays got bit and again no problem to bring him directly in.

I'm so glad I didn't buy the Groupon because I can't seem to get ahold of anyone to make an…read moreappointment. I've called 5 times and left a voicemail but nobody has called me back. I guess they do not want my business. What a shame...this business had perfect reviews and I couldn't wait to take my dog. Now I have to go elsewhere.

Amazing. Was looking for an affordable and good groomer and sweet people! You'll find all that and…read moremore. I have a 30+ pound lab mix and she was $50 for a cut wash trim and more. Honestly amazing. Make the drive. Some places quoted me $70-$80?! What?! Crazy. Come here! Trust me, you won't regret it.

My boy Vader has been to Sun Kiva a number of times with somewhat longer stays. He is always well…read morecared for there. I met Louise over 15 years ago when I was looking for a new Rottie after my big guy passed. Although I hadn't needed kennel services until recently, I see other dogs coming and going and they all look healthy and happy. I highly recommend them to care for your fur baby(s}. I've even seen birds there!

Not there when we're trying to drop off our pets and it was during business hours. We are trying to…read morego on a trip and we're now on a time crunch

I have 3 large dogs and take them here regularly. My babies love going here for their bath and…read morenail trimming. I wish I could afford to take them more often.

From a previous employee's mother and client of Critter Camp I can tell you my daughter LOVED…read moreworking here! She only left due to school otherwise she would still be working here! The staff including the owner was VERY accommodating when she would need time off or had a problem. The owner constantly praised her on her work ethic. My daughter described working here as "it's like home". Now as a customer my dog loves going to Critter camp! He gets excited when I mention the words "critter camp". They always make sure he has a bath before coming home and he loves the playtime with other dogs his size. When we have to go out of town and he can't go, we will ALWAYS use Critter Camp because I know he will be taken care of just like we take care of him. The owner is an animal lover and loves EVERY animal that comes through her doors like her own.

Janet was awesome such a sweet woman and my little Bailey had no problem with getting her nail's…read moreclip. Very reasonable cost. Found that Janet is also a member of The First Baptist Church in Middleburg, a church that my grandson and I just love. Thank you Janet, hope to see you in 3 weeks. Cheryel Porter 2270 Aster Ave Middleburg, Fl 32068

Best Friends grooming is AWESOME. Ask for Janet when you call, she was very accommodating when we…read morecalled and upon arrival our baby was wagging her tail and looked fantastic. I was impressed with my angels outgoing personality at pick-up as she appeared happy and in good spirits. When my baby is happy, her mommy is happy. Best Friends Grooming gets 5 high paws from my little angel :)

Excellent customer service & awesome grooming. I am new to the community and did not expect to get…read morean appt so soon. I was called 07/03 and asked if I could bring my pets on 07/04 (a holiday for most folks). I could. I have three dogs that needed grooming. Only one is mine. One is a foster that I have had for two years. The third is a spoiled rotten Yorkie that I am pet sitting for a couple of months. I warned Beth up front that the Yorkie might be a problem child and he was. She said she had to muzzle him. That was no surprise. All the kids look great and were not traumatized by the visit. I really like Beth so I will be back with whatever pups I have and any future fosters. Thank you Beth for making this new experience such a good one!

Walked in and I was immediately greeted with a warm smile and a "Welcome to PetSmart". I made my…read moreway to the refrigerated fresh pet food section. They were well stocked with what I needed. Then I made my way to the wellness section to get my dog her Glandex and hemp supplement. This area of the store was also well stocked. At check out I picked up a little toy for $3.99. My dog wouldn't forgive me if I didn't come out with something for her. Lol. Check out was smooth and it didn't break the bank. My husband may beg to differ!!

Grooming price listed is $39 plus an add on for $22 comes out to $61. When attempting to finalize…read morethe transaction, the grooming price switches to $45 with no explanation. Total charges is now $67. When booking, there is an alert that says "Prices may vary by store, breed, coat condition & service time. A surcharge applies to all grooming services Friday through Sunday." That surcharge is equal to the higher rate. So either, they have increased the window from Thursday to Sunday, or their system is not accurate. When I called into the store, they said that it's a "holiday weekend" as such the surcharge applies. Today is Thursday. April 2nd. My company has switched to a "full transparent" fee guide. Meaning every possible fee we can charge is 100% listed on all our sites. No where does it say on Petsmart site that there are "Holdiay" surcharges. In fact, the only mention of surcharges is on Friday, Saturday, Sunday. Again, today is Thursday.

I am so grateful to Pelusa's for their 16 years of grooming services to both of my doggies, Prince…read moreand Duke from the time they each were puppies. They are always friendly and ensured that my little guys came back looking adorably handsome! I recommend them to anyone and plan to use them in the future as well.

Always do a great job on our two spaniels. We wouldn't go anywhere else. They deal with thick,…read morematted fur when we wait too long for a grooming. Always friendly and professional.