Bill is a standup guy, got his number from the AutoZone employees down the road and he took care of…read moreus and got our family home safe after breaking down at the end of a long cross country trip. He had unwavering integrity which is rare nowadays. Thank you Bill, I wish you and your wife all the best and may your humble shop prosper,

Upon the recommendation from Kia Motors, to have my spark plugs and fuel injectors replaced with…read moreOEM parts in my 2006 Kia Sedona LX Van with a 3.8 engine - which I purchased. I drove my well-running 2006 Kia Sedona LX Van to Don's Auto Repair for the simple tasks of spark plug and fuel injector replacements. When I came back the next day to pickup the Van, the Van was not running well at all and the check engine light was on revealing several error codes. Don's auto repair did not know what to do next or how to fix the error codes so I took my mis-firing, chugging and jerking - Kia van home in Burley. They did not offer to refund any part of the money - that was in excess of $500. Now, I am having my Kia Van towed (excess of $300) to Twin Falls to the Hyundai Dealer to fix the errors which will be in the neighborhood south of $1,500 - $2,000. Maybe when Don was there working, my Van would have been fixed right and if not, a refund would have been offered. UGG!!! The best words that comes to my mind on this business - from the Latin words, "CAVEAT EMPTOR" - let the buyer beware! I do not recommend this business for auto repairs or at least on Kia and/or Hyundai Vans.

We had just headded out vacation driving from Salt Lake City to the Oregon coast. We'd had problem…read morewith a sensor we thought had been fixed before we left but the problem started up again just outside Burley. I searched online and found Don's. I called and thankfully they said they would see if they could help. We arrived and just as mechanic Robbie had some time and was able to help immediatley! Don directed us to a nearby park to wait since we had our dogs with us. He even offered to drive us someplace in his truck! Robbie tried several fixes and tests and was not sure if the problem was fixed but had done what he could and we decided to move on. I don't know if the sensor just needed some adjusting or what Robbie did but the probem never reoccured! We're so grateful for Don and Robbie taking time to help us at a moments notice and for their friendliness and hospitality. They could have easily said we'd just have to wait until they could get to it but they worked us right in and we got on our way without too much delay and our dogs had a great time at the park!

I ran out of gas on the interstate near Burley ID on a hot summer Thursday. I was driving a late…read moremodel car and one new to me, and was pulling my travel trailer. I called this company and they responded quickly (within 15 minutes) with a can of gas. The service man knew where a special funnel was located, in my spare tire compartment, and used it to put gas in my tank. I would have had no idea how to do it. I am so thankful that this company responded.

Absolutely horrible job detailing our new car. The owner of the shop gave it back to us with dirty…read morecarpets, dirty moldings, and dog food still all over the trunk. He did offer to have us bring it back in, but after realizing his cleaner fried our heated seats somehow. We don't want him to touch it. Don't go here to get a detail. Horrible job.

I am so happy with these guys. My mom gave me her old car…read moreto give to my daughter when she becomes of age, 4yrs. looking forward to that.. The car is a 91 Honda civic, old car and not a lot of value in it. So my mom had spent $1,600 getting the AC working in Albuquerque last February. Lot of money to spend on an old car for a non essential system. I towed it to Burley to use, and shortly the AC went "Belly Up" $1600 dollars up in smoke. Merles Truck & Auto is a Napa Service Center, so is Moneys Worth Auto in Albuquerque. Napa supports a "Nation wide warranty" Merles Auto picked up the burden to get the work done right, and did. These guys earned my trust and word of mouth. Thanks Merles Truck & Auto. Mike Burley ID 7/8/2013

I was in from out of town and had an issue with my brakes. I called and they got me right in and…read morefixed my slack adjuster. The next day there was a problem with my fuel rail. Again, they got me right in, did a quick diagnostic, found and fixed the problem. While I was there, I was talking to one of the mechanics and told him about a vibration I have been chasing down for 2 years now. He told me to try adjusting something. Well, it worked! The entire staff, from the parts guy to the service department lady and of course the mechanics are nice, helpful and knowledgeable. They will treat you fairly and get you in and out as quick as they can. I highly recommend this Peterbilt location. Thanks for getting me back on the road. Dudley Trucking

Great Thank you to Brad @ Clegg's Service!…read more This past week my son and I were driving from Boise to Las Vegas when the alternator went out and we died a few miles outside of Burley. Our tow truck driver from Snake River Towing was amazing and helped us find a local service to help. Brad has us back on the road within 2 hours and was extremely fair with the costs. I would highly recommend anyone not only in an emergency but for any service needed. Thank you again Brad!

Didnt use their repair service but did use their Greyhound Lines stop facilities going to and…read morecoming from Burley, ID. Very friendly and hospitable. Also noticed the owner has great relationships with his auto service customers.

We had a breakdown on our way through Idaho, and the tow truck took us here…read more Matt was very helpful, getting us in his schedule first thing the next day, and advising us on the best course of action. The charges were reasonable, and even though our car required an engine replacement he was able to complete the work within a week, which was quite fast. Highly recommended.

Matt saved the day. We were headed to Salt Lake from Boise and our AC wasn't working. Called Matt…read moreand he stayed late to diagnose and treat. We are back on the road with cool air! Thanks Matt!

I've used them for everything including towing after a car wreck, to major repairs after the…read moreaccident. They work really well with the insurance and I find them very affordable. They are the only place we consider taking any of our vehicles. They do wonderful work.

Rant about crawford towing. They hauled a car the september 13th, 2023 that was in an accident…read more There were items inside the car that were wrote on the tow sheet. When we arrived to the car the next morning; since the insurnace company hadn't filed an insurance claim yet, so we had to wait until the next morning. The items were no longer in the car. A solid week of trying to get answers from Crawford's with no response, we heard back and were told that someone had probably jumped the fence andd they are not responsible. However their outside yard has razor wire along the top of the fencing. Kinda odd how things just vanish from their yard.

I was driving from Oregon to Salt Lake City when I got a "malfunction error" message and then my…read morecar engine went into "limp mode." It was Sunday around 4:30 pm and I thought I was going to have to call a tow truck to tow my car. My husband found this auto repair shop, "Die Hard" was still open on Sunday and the mechanic, Rafael told him that they would stay open until I arrived. It took around 3 hours for them to diagnose, but parts, install the parts (spark plug & 6 ignition coils, and then test my car. And they fixed my car! I made it to Salt Lake City later that night. And then I drove all the way back to Oregon the next day. I am so thankful for Rafael & his mechanics!

Came here for a free tire repair. They were so nice that we decided to get an oil change for our…read moretruck. They were super fast and it wasn't too expensive either!

Great customer service by Trey. We talked with him on the…read morephone before coming in. He answered all of our questions and worked with us in getting the best tires for the type of work the car will be used for and dealing with weather conditions we would be encountering. The value for the tires were good, and great warranty also.