After three treatments something went terribly wrong in my therapy for my back pains. My left knee…read morebegan severely aching. The rest of the day and into the night it ached. It was I can't sleep pain. I went to the next treatment and told the therapist. Without much concern she set me to work on the same exercises as the last treatment. By the time that session was over I was hurting more. I complained to the doctor there and he pushed and pulled and twisted and flex my knee. When he was doing that I heard a pop in the knee, he said he felt it. When I got home I was in severe pain again. The knee starting swelling and four days later my knee is twice the normal size and feverish and rocking along at about a 7 level. Back to not being able to sleep due to the pain and I am taking tramadol and have an ice pact and nothing is helping very much. Wound up going to my orthopedist and getting a steroid injection. After about a week my knee was better. Never returned to the the rapist for more torture.

Angelika, Priscilla, Andi, Kyle, and ALL of the other PT's, interns, and all other employees are…read moreFANTASTIC! Not only are they great at their jobs, but they are FRIENDS! They're extremely professional, knowledgeable, experienced, enthusiastic, and encouraging. If you end up needing PT, this is where you belong!

My first PT visit the evaluation was thorough. The tech was business like yet friendly. I will…read moreupdate afterwards

Currently there is construction on Overlook Parkway. You will be able to enter the facility fine…read morefrom Overlook Parkway. However, when you're leaving, it may be a little more complicated to get to back to 281 but not impossible. I've been doing a turnaround at the first opportunity into an area that looks like it's an apartment complex . I don't have photos for this review, but the photos that are already up for this location are very good. The physical therapy office is on the second floor of the building. When you arrive to the building, be sure not to enter though the emergency room entrance. We've never had trouble with parking, which is good, and there seems to be plenty of it. I've been going here to take my mom for her physical therapy, and we've both really enjoyed the facility and the therapist. The front office staff is always very organized and friendly. The physical therapy space is small but has lots of useful equipment. They have lockers where you can place your belongings while you are doing therapy.

Excellent Staff from Receptionist to Therapists Very…read morefriendly and outstanding in their profession!!

I attended the Baptist Physical Therapy Facility on Overlook on two separate occasions for two…read moredifferent health issues. I have nothing but exceptional things to say regarding the entire facility and staff. From the friendly receptionist, Shannon, to all the hard-working physical therapists; everyone was truly engaged. My physical therapist was Apple. She was phenomenal. Her polite, congenial, knowledgable and compassionate nature was truly an inspiration. Her determination to coach her patients to do their best was very evident. I observed that all the physical therapists were excellent. I feel blessed to have found this facility and these wonderful professionals. I am happy to report that I am now feeling outstanding. I would highly recommend this rehabilitation center to anyone who wants exceptional care. Submitted by Teresa Stauber

Outstanding team of therapists who listen, craft an individual plan and keep it real. Thanks…read moreKendall, Danielle, Christian, Robert, Matt, Maria and the rest for making every visit beneficial. You make my life better after my total knee replacement.

So I went to Promotion Physical Therapy for about 6 months for a back issue and plantar fasciitis…read morebecause I'm a runner. My GP referred me to this clinic. I had no idea what to expect. I went to one other physical therapist before and that was not a very good experience. In terms of experience with their PTs--I believe all of those who work on you are Doctors of Physical Therapy. They have assistants who range in experience from very good to those who are still in school learning. I put a lot of stock in book knowledge so having DPTs all around was a good thing in my book. The facility is nice and modern. And the staff are mostly nice. The front desk person is hit or miss but she's always professional. In terms of COVID - they make you wear masks and wash your hands before coming into the training area so I always felt comfortable. So why only 3 stars? Well, I went in not being able to run a mile without pain and left being able to run up to 4 miles until the pain in my lower back came back. I am not sure what they diagnosed me for but my DPT would always work on mobilizing my hips. Then she would try to manipulate my joints in both my hips and ankle. This was less successful. She said I resisted her -- which could be very true (I didn't do it consciously) -- but I never really got *any* benefit from her attempts at mobilization. I don't think she was forceful enough to mobilize my stuck hip whatever. It never seemed to want to loosen up. Same with the ankle. I just never felt the manual manipulations did anything for me. And so for the first 20 minutes when the DPT works on you, I didn't perceive any tangible benefits. Next they'd give you over to the assistants. Karla is amazing. If you work with her she'll keep you honest and she'll always check your form. The other assistants are hit or miss. But my DPT always sort of kept an eye on me when I would do the exercises to make corrections. My gripe here is that there was never a concerted training plan. I came in and it seemed I would just do whatever my DPT felt like doing that day. As a result there was never a holistic approach to my therapy. After I left Promotion, I went to another therapist recommended by a friend. Within 5 minutes, the therapist had diagnosed my issue as medial glute tendonitis. Instead of working on my back/joints, he works on my glutes and along my hip. I noticed improvement after the first treatment. He thinks the back issue is related to the hip issue. To be fair to promotion, this could have been me not adequately explaining my pain. But they are professionals and diagnosticians to some extent who know way more about the body than I ever will. This brings me to a related issue. At the other place, the same sort of thing happened. 15-20 mins with the doc & then on to the assistant. But the exercises he had me do were far more targeted and rigorous than anything promotion had me do. Like, each exercise pinpointed the muscle group i needed to work on and they were truly difficult with just body weight. No extra stuff needed for when I do them at home. This could be me but there are a lot of older people who go to Promotion and their exercises sort of reflect that: too easy. I told them I'm a runner and the response was to do a lot more reps. With the new place, I do less reps but feel it a lot more. Finally, at the new place when I left on the first day they taped me up and sent me a training program for exercises that I needed to do 2x daily. At promotion, there was never any training plan. Sure, I emailed the DPT and she sent me over some exercises but it didn't feel like there was a concerted effort to holistically treat the injury. At the new place, they want me to foam roll and stretch the area before I do any exercises. Promotion never gave me any good stretches or didn't even mention foam rolling. So now I have a list of exercises, stretches, and activities to do 2x daily. I needed that list to get me to do them at home. Promotion is good but if you're an athlete (or pretend to be one), you may need more focused therapy.

I absolutely loved my experience at the Physical Rehabilitation Institute, and that's saying a lot…read morebecause I think physical therapists are modern day torture agents. Dr. Molina has a bedside manner that should be taught in every medical school in the US. He assessed my knee injury without any medical records or films (thanks Army medicine) and told me, in detail and in a way I could understand it, what he believed the issue was. The next visit, I brought in the results of both my CT scans, X-rays, and MRI, and he was 100% correct with his diagnosis. Everything he said was wrong was proven on the studies. The office staff are personal, with just the right amount of conversation and instructions on what exercises I needed to do, what they were designed for, and how to do them properly at home without the equipment. My rating was increased by 1/2 star from 4 1/2 because the only "negative" and I use that word very loosely, was that they play Christian music and have Bibles out throughout the office. If you're not a religious person or a Christian, that may make you feel out of place or uncomfortable. I believe it's their prerogative to play whatever they feel in their private facility, but it did stand out to me as I considered how people of other faiths would feel. The care you receive at this facility outweighs that, but I'm also not an extremely devout religious person.

This was literally the worst medical experience I have ever had. I came in with a running injury…read moreand I was told to stop all lower body workouts, to stop running during the treatment, and to consider retiring from running entirely (I am not even 30 and have never had an injury before this). Dr. Bussey never even asked to see my running form! I would always have to wait at least 20 minutes minimum (up to 45 minutes once) to see him. He never made adjustments to my treatment plan and when I told him of new pain, he would dismiss it, blaming it on my lifestyle choices without asking about them (though I did the same lifestyle choices with no pain prior to the injury). Due to not working out my lower body, I actually got worse by the end of my time with him. He had an attitude that gave me the impression he was disinterested and burnt out and every time I would tell him about my new pains, he would dismiss them, so I never returned. DO NOT GO TO THIS PHYSICAL THERAPIST. I did like the front office girls and the techs - that is the only redemptive part of the experience. If you are looking for amazing Physical Therapists, GO TO PROMOTION!!! Promotion Physical Therapy has a Stone Oak location as well as many others throughout San Antonio. I went to them a few months after my time with Dr Bussey where I couldn't even tolerate sitting for more than 45 minutes (at its worse, I couldn't even last 10 minutes - like I said, I got WORSE under Dr. Bussey's care). It turns out I was a "complex case," but Dr. Oliva and Dr. Papke who were both assigned to my case took the time to sit, listen, constantly reassess, and explain what was going on. I have predominantly worked with Dr. Papke, and I am so grateful for how kind, validating, and competent he is. I no longer have daily pains & am slowly upping my running volume, which I have been trying to do since my injury in November!

Occasionally my lower back likes to remind me of my age and who is actually in control. So when…read morethe pain meter hit about 8 out of 10, I called Dr. Stephanie Nino for an appointment. I had seen her about 3 years ago for a similar injury and she was amazing. If I hadn't been the recipient of her wonder working abilities, I likely would have been skeptical; however, after one visit I walked out, upright this time, with zero pain. My back was sore the next morning where she manipulated some muscles and attempted to relocate my spleen outside my body but the muscle pain was completely gone. I received a few exercises and stretches as a maintenance program and a couple other sessions with Dr. Nino were scheduled just to put everything right again. Dr. Nino is a very kind, compassionate, and knowledgeable health care provider. I highly recommend her to anyone with a soft tissue injury. I can not say enough about how incredible she is as a professional. I hope you don't need her but if you do, please make an appointment. Yelp on Yelpers.

Wonderful, life changing care...how often do you hear that these days?? For Years I have had back,…read moreneck, shoulder and hip pain from a car accident being hit from behind by a drunk driver. For Years doctors and chiropractors I've seen have done Nothing for me other than take my money and tell me I'll have to learn to live with the pain for the rest of my life. And so I have... until I met Dr. Stephanie at Airrosti in Bulverde, TX just a few months ago! On the very First visit she diagnosed what was really happening and causing the pain! And after some joint manipulation there that day with some things she told me to do from home - I actually felt real Relief from my pain THE VERY NEXT DAY!! I was amazed to tears of joy!! Dr Stephanie said I should only need a few more visits for her to retrain the muscles and joints to do what they should be doing - and that truly is all it took! AMAZING! Truly Amazing! So go see Dr Stephanie - or any of their doctors/locations - because she explained that Airrosti Trains their people to do what they do. If you have any back pain - joint/muscle pain - sports injury, etc...save yourself YEARS of pain like I went through and go see DR STEPHANIE at AIROSSTI in Bulverde, Texas!! PS - Not medical advice... but I especially recommend you try this BEFORE doing any surgery! PPSS - YOU MUST do the exercises at home that she tells you to do or you will likely Not get the results I did - or not get them as fast.