I continue to be amazed at how this clinic truly understands my condition, since over 95% of…read moreneurologists only know it is a cyst in the spinal cord. It is something I have to deal with on a daily basis and choose to push myself, rather than remain in bed. The only way I can do that is with the help from Pain and Wellness Institute in Spring Branch. The quality of their care and knowledge exceeds my expectations, for which I am thankful. The girls at the front desk always welcome me with a smile. The traffic was so awful yesterday that I called, letting them know I would be 10 minutes late. Yet, I was still greeted with smiling faces.. i truly can not say enough about how much I appreciate Pain and Wellness Institute. Their knowledge, professionalism, and genuine warmth make my life easier as I deal with this horrendous condition. Very rare to find any doctors who understand. I know that because before I found them, we had run the gamit in trying to find neurologists and doctors who had exceptional knowledge of this condition. All to no avail. I literally had one neurologist in New York and Denver to consult. I had a wonderful Neurologist in Dallas who we made the trip to see each time because he was just that good. He suddenly died one weekend and it broke my heart, not to mention all of his patients who were left to find adequate help. When I asked if his partners could help me, or refer me to someone who was familiar with my condition, they admitted they could not help, and did not know another neurologist with the knowledge to help me. I actually was thankful for their honesty, as I had wasted a lot of time going to neurologists who pretended to know about Syringomyelia. So, with that said, I applaud Dr. Lai's Pain and Wellness Institute because it is a relief to be their patient. I will add that any MS patients would probably be able to receive help from Dr. Lai, as there are many similarities with my condition. A special thanks to Chyrissa Staley, for her knowledge and genuine couragement. As always, laughter helps me to endure and she freely brings humor to the table, yet remains professional in helping me. A very rare combination in the medical world.

The wait was a little long, but Dr Lai and his staff were absolutely outstanding. Looking forward…read moreto the care I expect to receive from this group.

OUTSTANDING! We have been see seeing him for more than 30 yrs. He helped get my VA disability…read moreincreased dramatically. his effects are always spot on. When he doesn't know something he tells you unlike many other doctors we have seen. And then he gets you to the right medical professionals. His PAs are always top notch. the entire staff are helpfully. we have truly enjoyed knowing him.

Although Dr. Mann's office is at least 30 minutes from my house in good traffic, I made an initial…read moreappointment with his office because a friend of mine recommended P.A. Glenn Litman as a very knowledgeable medical professional who also takes the time to listen. When I'm looking for medical care among qualified individuals, I am always pleasantly surprised to find someone who listens. Since that initial appointment, my family has consulted with Dr. Mann, P.A. Litman, and P.A. Longanecker at different times on different matters... from cognitive testing to UTIs to depression and ADHD. All of them are highly qualified, and they all listen... none of them has ever made us feel rushed. I have also experienced a few of the inefficiencies other reviewers mentioned, but they have been exceptions rather than the rule; and, for me, the people-oriented culture of this team far outweighs the minor inconvenience of having to occasionally follow up on some waited-for communication.

Pain management of my neck and back. Exceptional staff and Doctors at Schertz location and at…read moreoutpatient services. I love all the nurses and PAs with the group. Most kind and understanding group !

Someone recommended this group to me. I was eager to call and schedule an appointment and was left…read moredisappointed instead. I called the office, in which they took my name and number and said the lady already left for the day and she'd return my call tomorrow. (She in fact did not return my call) I waited a couple days, and followed up through their website by requesting contact. Still... nothing. No phone call, text, email.... Nothing. After three weeks of not being able to schedule an appointment I'll be looking for another office

I really appreciate Dr. Zach's no nonsense approach to treatment. He exudes comp competence and…read moreconfidence, and my first round of trigger point injections for chronic back pain caused by a traumatic injury was life-changing! It was very targeted and I felt like a new person. The second round didn't seem to be quite as effective, but I did also ask for more coverage and I'm thinking I should've just stayed focused on the site of injury rather than the areas where pain radiates. I wish my insurance would cover more frequent injections for times like this, but Dr. Zach was really great about discussing other options and communicating with my insurance and myself, so that I don't come in and have to pay out-of-pocket for anything without knowing about it well in advance. The front desk girl, I feel so terrible that I forget her name, but she has always been really wonderful with me, as were Samantha (vitals) & Maria (procedures). I appreciate being listened to, heard, and not treated like someone who's just trying to come in and get prescriptions. All I want is targeted relief, to avoid oral medication, and to remain myself through the process of healing. It seems like they really respect that that is my preference. They call me and answer the phone, which is more than I can say for the other pain management doctor I've been sent to.

My lower back pain is gone. Thanks Doctor Smith…read more The office is very nice and his staff is very friendly. No waiting

the reason of the poor rating is because of the office staff. These ladies are so incompetent and…read moreappointments get moved around, cancelled and it is crazy! one of my procedures got cancelled the day of because they did not get PreAuth even though they had weeks to address this. I started seeing them 4 or more months ago. Everything takes so darn long, the appointments are too far apart. I want to get this done and get on with my life and not have to deal with such a stressful long drawn out process. My BP has been very high. The nurses in the OR have been brilliant and very helpful.

Dr Lee, his head nurse, the staff are amazing. Without them my quality of life would be at zero…read more From redoing Physical therapy to seeking out new therapeutic ways for my pain, working with me and my family every step of the way. When I started going there I could not lift either of my arms above my waist without crying. The quality of their care and support was actually part of our decision to retire in San Antonio. I've sent a dozen friends and colleagues over to Spine and Joint. What a fantastic group of caring individuals.

I first saw Dr. Vasireddy three years ago for extreme lower back pain and radiation down both my…read morelegs. I had worked as a trauma nurse for almost twenty years, always was a little hesitant in trusting a particular pain management doctor with treating my back. I had seen a few doctors for help but was only hurried through an initial exam with no thorough questions or diagnostic workup. When I saw Dr. Vasireddy he asked the right questions, listened to my own and promised that if I gave him a chance he would get rid of my pain. I agreed. He did an MRI, followed by a spinal injection and within 72 hours my back and leg pain were gone. He continues to treat other areas of my back. He's the best, I know. His staff is a kind and knowledgeable part of the team. He offers the entire physician experience!

I was dealing with horrible back pain for over a month. Once I received a referral I was seen…read morequickly for an exam and had a procedure scheduled. Dr. Vasireddy was kind and asked lots of questions. He seemed knowledgeable and was very caring. His office staff was patient with me and helped so much. The procedure was a miracle and the pain was completely gone. I am so very appreciative to all of the staff in the office and the doctor. I would recommend them to anyone. It is great to be able to be active again.

For over five years I've had shoulder and hip pain that kept getting worse. Was told it was just…read morearthritis and I'm too active and workout too much. Well, finally I found out my spinal column was narrowing and pinching off my nerves. I don't believe in pain pills or shots so PT it was. First day they took the time to listen to my issues and concerns. Worked on my problem area and gave me what seemed like easy exercises to do from home and with the little ball to help get areas. Holy cow... I felt like ground up meat the first couple days, and icing helped a lot. By the third or fourth day my numbness in my arm and some of the pain areas started to fade. Since then I've had four other sessions and my back, arms and leg feel so much better. My mobility is better than it's been in years. Back in the gym and I don't remember the last time I lifted pain free where my muscles hurt more than my joints. I cannot recommend them enough. As far as I'm concerned, they are miracle workers. Thank you so much!!!

I was in pain for months and finally decided to make an appointment. I was scheduled with Dr. Young…read moreand I can't recommend him enough. The NICEST guy and super easy to talk to. He's got a heavy thumb but I honestly feel like he fixed the pain faster that way - so less visits. Adam was super great too. Genuinely glad to be rid of the issues I had but weirdly bummed that I won't be back to see these guys (hopefully!) If you're on the fence - do not hesitate. Dr. Young is absolutely the best Airrosti provider I've ever had.

Rude. Terrible "doctor" She thinks she knows everything and will cut you off. She's very…read morecombative and condescending. I can't believe she has any repeat patients after seeing how rude she was. I walked out.

In my opinion this practice lacks the professionalism needed in the pain management area. Her…read moreoffice staff were very rude to me and left me very unsettled and distressed. The doctor's response was almost as bad if not worse. She does not allow, or did not allow me to express my feelings. She was argumentative and in my opinion, lacks the patience to be effective in the pain management field. On the other hand, she does know what she's doing and is good at it. If you don't mind the terrible impatience of the overall office and have extremely thick skin, it might be fine for you. For me the horrible experience I had with her and her office was not worth the hassle. I will again stress this is just my experience and opinion.

The first visit with Dr. Couch was great and staff was very welcoming. The second visit, was not…read moreso welcoming as I had a financial issue though they where able to help. The issue was the girl who checks you in has no understanding ethics and just rolled her eyes. The doctors care great, but the staff need to work on there people skills and compassion.

I had a hip replacement by Dr. Broome & Physicians Assistant, Maddie Kremer & they were supported…read moreby all in their office & their hospital. From scheduling the first appointment to the surgery to the post-op care, I cannot say enough about how the great the care is / was. Calling or emailing with questions, insurance needs etc. they have always had time for me and providing help / assistance. For my situation I had loss of range of motion occurring / progressing for a long time and did not know what was the cause. Then a light switch turned and my condition degraded into bone on bone pain from hip arthritis. I then went to a local "specialist" in Corpus Christi as I live hear there. After I determined that I did not want to have surgery in Corpus Christi, I waited 3 years after the bone on bone condition started, dreading what I thought the surgery and the recovery would be. When I finally had enough, I did research on the best specialist I could find, the most experienced, the best reviews, searching in Houston and San Antonio as we live in South Texas, and I chose and I am grateful I found Dr. Broome & San Antonio Orthopaedic Specialists. I chose the Tissue sparing method of hip replacement, Anterior hip replacement. I was concerned as everyone I expect would be about pain and recovery. I expected bone pain just because of thinking what would occur during the surgery. For me, there was no "bone pain" with the surgery, as they told me there usually is not. With me waiting 3 years, my hip ball degraded & wore down about 3/4", this also affected my back. For my surgery this required stretching the muscles to allow making the new hip be the same length as the non arthritic hip. This was the only pain I experienced, muscle pain. All aspects of the hip replacement, scheduling, appointments, pre-op, surgery and post op have been great, beyond what I ever could have expected. Also the Doctor's owned Hospital, where I had my surgery, South Texas Spine and Surgical Hospital is Great, and that will be in another review. Doctor Broome has an app for recovery therapy or I can go to regular therapy. The app is what I used. Daily exercises that change regimen each progressing week and this is getting my range of motion back. Before surgery, I had a tough time of reaching my right foot, putting on shoes and socks, bathing, etc., putting on pants, picking up things off of the floor, carrying things that were heavy, kneeling down, standing, walking, when walking and my arm position, crossing my leg, the arthritic hip affecting my back and many other things. The surgery has allowed me to tie my shoes, carry things that are heavy (I am progressing on this with exercises) , cross my legs, reach my feet, even just sitting down in my recliner at home by not having to straighten my right leg and basically fall back into my chair and so many more things be able to do that I have not been able to do for more than 3 years. I will say, I could not have made a better choice than Doctor Broome and San Antonio Orthopaedic Specialists and his staff. If you are waiting for the surgery, or searching for the Right Doctor, Look no further as they are the Best in my opinion. I currently am in 1 month post op and improving daily.

Oh my gosh I cannot say enough amazing things about Ripple Ranch recovery they absolutely saved my…read morelife! The staff are absolutely amazing the place is very clean tidy the rooms are well furnished clean new you feel like you're at home there. The food is top-notch chef cooked food amazing taste seasoning and the cooks are more like your friends every day that you were there! The nursing staff truly care about you beyond anything you've ever thought. The techs, the counselor's the teachers are more than just "" working there" they truly truly care about your recovery journey I made more friends there for a lifetime! I have now sent two other friends there for their recovery journey I am now almost 120 days sober and on a new mental health journey and feel better than I have in my entire life!! I cannot thank you enough Ripple Ranch and the people there that put their time and energy into helping me onto helping myself and guarding me onto this amazing adventure that I cannot wait to see what no changes come every day I'm finally saying yes to myself!! cannot wait to see you guys again soon!!

I went to Ripple in 2023 and had an amazing experience. The entire staff, from business development…read moreand admissions to the counselors, case managers, and techs, were incredibly kind and genuinely invested in helping me succeed. What really stood out was their program, which allowed me to choose my own path to recovery while fully supporting me every step of the way. I felt respected, heard, and truly cared for throughout my time there.